Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1, 2 and 4 stars

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Céline D.
Rating: 1 out of 5
following a purchase from 13/06/2023
Very disappointed with customer service. After 15 days of waiting, still no parcel and no solution or commercial gesture from Pin Up Secret. Package still waiting...
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Clara B.
Rating: 1 out of 5
following a purchase from 14/06/2023
The brand made a mistake with the box, but I really need the products, and I must either pay for the missing product or send my box back, but I really need the products for my acne, I only ask for repairs, and that they send me the missing product.
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Mélinda Z.
Rating: 2 out of 5
following a purchase from 09/06/2023
I am not satisfied with the peeling and the oil-free cream, very bad composition and not good for my health m. I am very disappointed! The soap is superb and so is the precious cream.
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Lilyana M.
Rating: 2 out of 5
following a purchase from 12/06/2023
I ordered because the influencer Selma said in her story that there was no more dead sea water in the peel, I read the ingredients and there is some false advertising
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Kristel S.
Rating: 4 out of 5
following a purchase from 06/06/2023
Quality products that I have been using for over 1 year. However, order with soap box. Out of stock. So coupon + delivery of the box in the next order. I would have preferred a refund of the box. Very responsive customer service.
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Sandrine S.
Rating: 4 out of 5
following a purchase from 11/06/2023
Order well received, happy with the products
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Sémahé K.
Rating: 4 out of 5
following a purchase from 10/06/2023
Pin Up Secret skincare products are excellent! I've never been disappointed. I highly recommend them! But make sure your products have a sticker...
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Melanie R.
Rating: 2 out of 5
following a purchase from 10/06/2023
I'm missing the brush inside
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Christine E.
Rating: 1 out of 5
following a purchase from 09/06/2023
Ordered two jars and received only one with a torn protective lid, so it was opened. Announced parcel and nothing at the Chronopost post office.
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Eloria G.
Rating: 4 out of 5
following a purchase from 11/06/2023
The Pin Up Secret soap is very pleasant to use and leaves the skin very soft once washed. I can't see any results yet, as I've only been using it for a week. The only drawback I can say is the smell, which could really be improved as it's reminiscent of the smell of mosquito repellent sprays! I hope the smell can be improved.
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Olivier Z.
Rating: 4 out of 5
following a purchase from 10/06/2023
Nickel
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Caroline B.
Rating: 1 out of 5
following a purchase from 10/06/2023
Unfortunately I have even more acne and dry skin.
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Aude F.
Rating: 1 out of 5
following a purchase from 07/06/2023
Disappointed to receive the soap in a cardboard box with no soap holder as shown on the networks.
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Mandy H.
Rating: 1 out of 5
following a purchase from 06/06/2023
Voleurs , one wonders if it really exists mdr
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Christelle B.
Rating: 4 out of 5
following a purchase from 07/06/2023
Great texture and smell
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Shirley B.
Rating: 4 out of 5
following a purchase from 06/06/2023
Super
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Emilie O.
Rating: 2 out of 5
following a purchase from 30/05/2023
I've been ordering my goat's milk soap for 5 years now and this time it doesn't smell at all like usual, I have the impression that there's been a manufacturing defect.
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Rosalie B.
Rating: 2 out of 5
following a purchase from 06/06/2023
the products are great but the box I bought was out of stock and I still have no news even though I paid for it and have nothing.
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Laëtitia D.
Rating: 1 out of 5
following a purchase from 07/06/2023
Perfect and a big change
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Christine F.
Rating: 4 out of 5
following a purchase from 07/06/2023
Pleasant texture.
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Hannah M.
Rating: 1 out of 5
following a purchase from 23/05/2023
The parcel took too long and now I'm not in France.
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Leslie G.
Rating: 1 out of 5
following a purchase from 02/06/2023
Disappointed, a product was missing from my parcel ...
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Sandrine P.
Rating: 4 out of 5
following a purchase from 04/06/2023
Still too early to say if it works for me.
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Sonia D.
Rating: 1 out of 5
following a purchase from 06/06/2023
Only 1 product received in my parcel instead of 2! I'm awaiting the return of the service.
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Soifia H.
Rating: 2 out of 5
following a purchase from 05/06/2023
I've only just started using the products, so no results yet, but I'm waiting to see what happens next.
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Faiza S.
Rating: 1 out of 5
following a purchase from 05/06/2023
If I could have put zero stars... on the packaging we see the name of a company in France. Then "Netherlands", but in the end it says "made in IL" = made in Israel. It's deceitful not to put myself forward.
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Caroline D.
Rating: 1 out of 5
following a purchase from 05/06/2023
I'm missing 2 products
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Magali L.
Rating: 4 out of 5
following a purchase from 26/05/2023
Very good products
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Menel M.
Rating: 1 out of 5
following a purchase from 03/06/2023
Many pimples have appeared and my skin texture is worse than before using these products.
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Menen T.
Rating: 1 out of 5
following a purchase from 03/06/2023
I didn't receive my parcel and I paid a lot.
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Stephanie L.
Rating: 1 out of 5
following a purchase from 02/06/2023
Very disappointed I was missing a product, I reported it, they never answered me.
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Isabelle S.
Rating: 4 out of 5
following a purchase from 03/06/2023
I am very happy with my order
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Camille A.
Rating: 4 out of 5
following a purchase from 08/05/2023
I love these products! On the other hand, the old packaging was much better.
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Emmanuelle M.
Rating: 4 out of 5
following a purchase from 01/06/2023
Perfect products
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Annelaure I.
Rating: 1 out of 5
following a purchase from 02/06/2023
It's a shame about the goat's milk soap, which has a really horrible smell. The crème précieuse is great, but the soap is a real zero because of its unbearable scent.
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Naomi S.
Rating: 1 out of 5
following a purchase from 31/05/2023
Bcp too long to receive .. and in pharmacy it's cheaper than on the site but otherwise the products are exceptional 👍🏻👍🏻👍🏻
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Emma T.
Rating: 4 out of 5
following a purchase from 31/05/2023
The products are as described. The texture is creamy and the fragrance pleasant.
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Virginie M.
Rating: 4 out of 5
following a purchase from 01/06/2023
Excellent products, nothing to complain about, but the packaging for the shipment is very poor and above all there's no little note, which is a real shame.
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Julie F.
Rating: 4 out of 5
following a purchase from 31/05/2023
It suits me whereas I was reluctant.
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Estelle K.
Rating: 4 out of 5
following a purchase from 02/06/2023
Very good soap thick good smell leaves skin soft and smooth as I want the price is super expensive on the site so I go to parapharmacy or I do not pay postage and they are cheaper too exfoliant is just sublime
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