Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 4 stars

Reset filters
A
Adel M.
Rating: 1 out of 5
following a purchase from 28/05/2023
I did not receive my order. Poor delivery service
Translated reviews
I
Iwona D.
Rating: 1 out of 5
following a purchase from 30/05/2023
I ordered a body cream and instead received a scrub that doesn't suit me at all...
Translated reviews
R
Romane Q.
Rating: 2 out of 5
following a purchase from 30/05/2023
Very long shipping time compared to what the site indicates in shipping and delivery times. Impossible to track the package, nothing was up to date.
Translated reviews
S
Sandra M.
Rating: 4 out of 5
following a purchase from 29/05/2023
Great quality product, my boys love the purifying effect of the soap. Too bad it can't be delivered to your home but only to a relay point.
Translated reviews
V
Valerie S.
Rating: 1 out of 5
following a purchase from 27/05/2023
The order is missing a soap
Translated reviews
L
Loubna B.
Rating: 1 out of 5
following a purchase from 23/05/2023
Missing half of my order
Translated reviews
M
Melissa F.
Rating: 1 out of 5
following a purchase from 13/05/2023
More than 15 days since I placed my order and I still haven't received anything.
Translated reviews
F
Florence O.
Rating: 1 out of 5
following a purchase from 24/05/2023
They forgot a product and the mask I ordered was already open and half full of water.
Translated reviews
L
Laetitia I.
Rating: 1 out of 5
following a purchase from 23/05/2023
I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.
Translated reviews
S
Soukaina B.
Rating: 1 out of 5
following a purchase from 19/05/2023
I never received my order Disappointed
Translated reviews
K
Karina D.
Rating: 2 out of 5
following a purchase from 19/05/2023
Ok
Translated reviews
M
Mélissa D.
Rating: 1 out of 5
following a purchase from 15/05/2023
My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.
Translated reviews
S
Sophie B.
Rating: 4 out of 5
following a purchase from 16/05/2023
Products at the top. Just the oil-free cream. The bottle isn't great. There's a lot of cream left inside that the pump can't get hold of.
Translated reviews
I
Ikram B.
Rating: 1 out of 5
following a purchase from 12/05/2023
Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.
Translated reviews
N
Nadine D.
Rating: 4 out of 5
following a purchase from 17/05/2023
Excellent
Translated reviews
S
Sara Z.
Rating: 1 out of 5
following a purchase from 18/05/2023
I received the wrong product
Translated reviews
C
Christelle M.
Rating: 4 out of 5
following a purchase from 14/05/2023
The pin up secret products are fabulous! On the other hand the delays are a little long.
Translated reviews
T
Thomas P.
Rating: 1 out of 5
following a purchase from 18/05/2023
Flattened carton, broken box
Translated reviews
T
Tatiana R.
Rating: 1 out of 5
following a purchase from 19/05/2023
Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.
Translated reviews
D
Demet P.
Rating: 1 out of 5
following a purchase from 04/05/2023
I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!
Translated reviews
I
Imen B.
Rating: 1 out of 5
following a purchase from 15/05/2023
Very delayed
Translated reviews
G
Gaëlle B.
Rating: 4 out of 5
following a purchase from 16/05/2023
One of the products ordered was slightly open, so the packaging was leaking.
Translated reviews
P
Patience D.
Rating: 4 out of 5
following a purchase from 15/05/2023
I am delighted with the products I ordered!
Translated reviews
J
Julie P.
Rating: 4 out of 5
following a purchase from 11/05/2023
Very good product, dries the skin well. I have much less acne, if not more.
Translated reviews
C
Céline B.
Rating: 1 out of 5
following a purchase from 13/05/2023
I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...
Translated reviews
A
Amelie A.
Rating: 4 out of 5
following a purchase from 11/05/2023
just incredible no negative reaction on my skin I who struggled I found a great brand and I talk about it around me
Translated reviews
M
Maria A.
Rating: 2 out of 5
following a purchase from 11/05/2023
Order that had to be restarted more than 15 days after receiving it
Translated reviews
L
Laure S.
Rating: 1 out of 5
following a purchase from 14/04/2023
Disappointed, my daughter had a reaction to the products ordered!
Translated reviews
S
Selma P.
Rating: 4 out of 5
following a purchase from 10/05/2023
I really like the products, I've been using them for a few months now and I have much less acne... even during my cycle 👍
Translated reviews
C
Chatry O.
Rating: 4 out of 5
following a purchase from 09/05/2023
I love his products, the skin is super soft
Translated reviews
I
Ilham B.
Rating: 2 out of 5
following a purchase from 09/05/2023
I ordered 2 soaps (goat milk) and I received only 1, thank you for delivering the remaining soap
Translated reviews
A
Audrey B.
Rating: 1 out of 5
following a purchase from 10/05/2023
Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!
Translated reviews
V
Virginie C.
Rating: 4 out of 5
following a purchase from 10/05/2023
Satisfying product, very happy with my purchase. I find it very soft. What a pleasure Thank you
Translated reviews
L
Laetitia B.
Rating: 4 out of 5
following a purchase from 05/05/2023
At the top as usual
Translated reviews
M
Margot C.
Rating: 4 out of 5
following a purchase from 08/05/2023
Very good products but sometimes long delivery times.
Translated reviews
C
Celine M.
Rating: 4 out of 5
following a purchase from 08/05/2023
Correct on the whole
Translated reviews
A
Amelie M.
Rating: 1 out of 5
following a purchase from 08/05/2023
My skin is totally inflamed.
Translated reviews
L
Laura D.
Rating: 1 out of 5
following a purchase from 10/05/2023
I am missing a product in the order ....
Translated reviews
R
Rabia G.
Rating: 2 out of 5
following a purchase from 09/05/2023
2 weeks to receive my products. Choronopost sent my package to Bab El Oued disappointed
Translated reviews
C
Cecile I.
Rating: 1 out of 5
following a purchase from 05/05/2023
Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.
Translated reviews