Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 4 stars

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N
Nadya S.
Rating: 1 out of 5
following a purchase from 07/05/2023
Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses
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Ilyes D.
Rating: 1 out of 5
following a purchase from 06/05/2023
It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...
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Christelle M.
Rating: 2 out of 5
following a purchase from 08/05/2023
I wanted to test the peeling and I had an allergic reaction. I would never recommend this product.
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Hiba M.
Rating: 1 out of 5
following a purchase from 07/05/2023
I did not receive my entire order. I am disappointed
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Anne-Cecile C.
Rating: 4 out of 5
following a purchase from 08/05/2023
Fast and careful shipping. Quality products. I was already using the soap and I like it a lot. To see if the rest of the range will also satisfy me in the long run.
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Dantung L.
Rating: 1 out of 5
following a purchase from 05/05/2023
Still haven't received my package since May 5th! Refund!
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Nabila B.
Rating: 1 out of 5
following a purchase from 07/05/2023
I ordered 3 items when I got 2!!!
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Ericka G.
Rating: 1 out of 5
following a purchase from 28/04/2023
As received incomplete
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Pauline P.
Rating: 4 out of 5
following a purchase from 04/05/2023
compliant product
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Lydie R.
Rating: 4 out of 5
following a purchase from 29/04/2023
Satisfied overall
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Angélique A.
Rating: 4 out of 5
following a purchase from 05/05/2023
Good product feel good nice packaging would have liked better description for use
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Marjorie R.
Rating: 4 out of 5
following a purchase from 04/05/2023
Package arrived quickly and the products are efficient and good.
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Audrey M.
Rating: 1 out of 5
following a purchase from 02/05/2023
I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!
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Nathalie B.
Rating: 1 out of 5
following a purchase from 30/04/2023
No package too long delay
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Hanane B.
Rating: 2 out of 5
following a purchase from 01/05/2023
The soap caused me to have redness, pimples and irritation.
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Prescillia I.
Rating: 2 out of 5
following a purchase from 03/05/2023
Unfortunately order received by half
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Arij F.
Rating: 1 out of 5
following a purchase from 03/05/2023
I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order
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Fabienne M.
Rating: 1 out of 5
following a purchase from 03/05/2023
Very good product, I recommended it to my friends
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Fatima I.
Rating: 1 out of 5
following a purchase from 22/04/2023
I unfortunately did not receive my entire order despite complaints 😢
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Katia K.
Rating: 1 out of 5
following a purchase from 26/04/2023
The product is too expensive and no change on my skin
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Fiona P.
Rating: 2 out of 5
following a purchase from 20/04/2023
I asked for my products to be delivered to a relay near my home, and finally I was informed that the delivery was made about 50 km from my home. Following which I contact the customer service pin up who clears himself of the problem of delivery by saying that it does not manage this part there. After I had to report the error to the carriers myself, I was informed that the package would be delivered to the initial relay chosen. And in the end I had to go pick up my package in the neighboring city in times exceeded those planned.
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Karima H.
Rating: 1 out of 5
following a purchase from 27/04/2023
One product is missing
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Megguy A.
Rating: 1 out of 5
following a purchase from 13/04/2023
I still have not received my order made since 14/04 we are the 10/05
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Valérie M.
Rating: 4 out of 5
following a purchase from 27/04/2023
Very well protected but long for a first delivery
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Samia N.
Rating: 1 out of 5
following a purchase from 27/04/2023
I paid for delivery in 48 hours so I paid more to get it in 1 week !!!!!!
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Florence R.
Rating: 4 out of 5
following a purchase from 27/04/2023
all perfect
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Sabine C.
Rating: 1 out of 5
following a purchase from 26/04/2023
I have not received my entire order and I am waiting to hear from you to find out when I will receive the rest
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Angélique C.
Rating: 4 out of 5
following a purchase from 27/04/2023
Perfect
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Gwladys L.
Rating: 1 out of 5
following a purchase from 26/04/2023
I was missing an item and I'm still waiting for a return from customer service
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Anne-Marie R.
Rating: 2 out of 5
following a purchase from 25/04/2023
I couldn't use either the exfoliator or the mask. As soon as I put it on my skin, it burned. I had to take it off. I was scarlet and my skin was burning.
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Françoise D.
Rating: 2 out of 5
following a purchase from 22/04/2023
I placed an order and received it well. But there were some items missing so I reported it. I was told that they would send me back the forgotten items but again I received but still 1 item missing... disappointed!
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Aude N.
Rating: 1 out of 5
following a purchase from 23/04/2023
I still haven't received it. The delivery point has been changed without my consent.
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Sabrina G.
Rating: 1 out of 5
following a purchase from 22/04/2023
The precious cream burns my skin and has a chemical smell.
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Maryna M.
Rating: 2 out of 5
following a purchase from 23/04/2023
Null after sales service! The package was not prepared correctly and my order was missing a product! I paid for it! But it was a shame to put the blame on the delivery when I made it clear that it was impossible because the box was in perfect condition and the security tape was in perfect condition!
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Ghislaine C.
Rating: 4 out of 5
following a purchase from 12/04/2023
Received my order impeccable 👍😊 I love the products
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Kissy R.
Rating: 4 out of 5
following a purchase from 19/04/2023
I recommend 100 percent I love their products but the prices stop
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Nassera D.
Rating: 4 out of 5
following a purchase from 20/04/2023
Product well received at temp the soap the brunette are perfect but the cream dries my skin
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Claudia F.
Rating: 1 out of 5
following a purchase from 20/04/2023
My order arrived with a damaged product I contacted the service but no response
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Ines K.
Rating: 1 out of 5
following a purchase from 19/04/2023
I did not receive the package ????
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Sophie M.
Rating: 1 out of 5
following a purchase from 18/04/2023
Very good product with a superb smell that I order regularly and that leaves the skin of my face clean and clear
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