Customer reviews of Pinup Secret

Second time I use pin-up secret products and frankly it's great

Good products, pleasant to use

Shipping costs too expensive

Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me

RAS always good products that I recommend especially the soap AU TOP!

The product I ordered was not the right one...... And this is the second time I will not order from you again

After they made a mistake at the delivery address, I did not receive my package, it was sent back to the expedient

Error in the order I received ...

I take off a note for the new packaging which involves more waste than before... The cardboard box for the soap is not necessary in my opinion. Otherwise the products are still great!

I have red patches and small pimples for 3 days that I use it

I am a fan of the products. I put 4 stars because it took me more than 2 weeks to place an order because of the bug at the time of the payment to finally realize it by telephone with the customer service but I would have appreciated a small commercial gesture

I didn't know it wasn't suitable for dry skin, it stung my face. For those with oily skin it should be fine

A cream was forgotten was the gift of my daughter who had to leave without because she resumed her courses away from me .package received today with the cream but no compensation nothing!!!

The smell is very catchy I hope it is the price.

I was taken 2 times the price of my order and it is very very long to be reimbursed. concerning the product nothing to say. they are great. my note is only about the products

I am disappointed because I did not receive the totality of my order and the customer services did not answer me yet to my answer to their return... then I hope that they are going to catch up because I like this brand of cosmetic and that blackens the image of the brand Cordially, Marie AUCRAY

Product that burned my skin, full of pimples, beautiful dry and burning.

A little expensive

Products are great but delivery problem

C a little too early to judge the product I will tell you more in the coming days, all I can say is that the smell is very pleasant

the product arrived deformed

I did not receive all of my order. I reported the day I received my order by email and nobody answered me.

From the first time I used it, I felt like I was being slapped in the face, even though I don't have fragile skin.

Delivery within one week

Very good reception, very happy but only hitch is the product soft care exfoliating I used it pdt 3 days and it makes me the fatty skin a little disappointed of that

Hello, not satisfied with the after sales service

IMPECCABLE

Nickel

I order for the second time the goat milk soap. Very happy with the results obtained, the soap lasts in time. Pleasant product in scent and texture.

Nothing received

Great product!

My order was stolen

Very satisfied

I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.

I just tested the biphase and it burns my face.

I still haven't received my order as of today!!!

Tea tree oil smell is very present and does not suit my sensitive skin

Fast delivery. I have been very satisfied with my products for years and I recommend...

Notice to asthmatic allergy sufferers. Do not use pin-up secret products. It is not written anywhere that their products contain essential oils. When I used the soap once my breathing stopped, I felt a burning in my throat and I said an asthma attack. I reported this to their customer service as I was asking for a refund as I feel that the consumer should be informed of the risks. I still bought 70 euros worth of products. They don't want to refund me, no commercial gesture on their part. When I told them that all the ingredients did not appear I did not get any answer from them. I am extremely disappointed and angry because too few people minimize allergies but in some cases it can end badly. I put one star to validate my review otherwise I would not have put any.

No response from the service