Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I am disappointed because I did not receive the totality of my order and the customer services did not answer me yet to my answer to their return... then I hope that they are going to catch up because I like this brand of cosmetic and that blackens the image of the brand Cordially, Marie AUCRAY
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Victoria B.
Rating: 1 out of 5
following a purchase from 13/02/2023
Product that burned my skin, full of pimples, beautiful dry and burning.
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Isabelle A.
Rating: 4 out of 5
following a purchase from 10/02/2023
A little expensive
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Coralie D.
Rating: 2 out of 5
following a purchase from 12/02/2023
Products are great but delivery problem
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Hakima B.
Rating: 4 out of 5
following a purchase from 12/02/2023
C a little too early to judge the product I will tell you more in the coming days, all I can say is that the smell is very pleasant
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Celine L.
Rating: 2 out of 5
following a purchase from 10/02/2023
the product arrived deformed
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Radija A.
Rating: 1 out of 5
following a purchase from 19/01/2023
I did not receive all of my order. I reported the day I received my order by email and nobody answered me.
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Amandine L.
Rating: 1 out of 5
following a purchase from 09/02/2023
From the first time I used it, I felt like I was being slapped in the face, even though I don't have fragile skin.
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Noëllie L.
Rating: 2 out of 5
following a purchase from 08/02/2023
Delivery within one week
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Amelie A.
Rating: 4 out of 5
following a purchase from 07/02/2023
Very good reception, very happy but only hitch is the product soft care exfoliating I used it pdt 3 days and it makes me the fatty skin a little disappointed of that
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Mirella D.
Rating: 1 out of 5
following a purchase from 08/02/2023
Hello, not satisfied with the after sales service
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Juliette G.
Rating: 4 out of 5
following a purchase from 08/02/2023
IMPECCABLE
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Thomas S.
Rating: 4 out of 5
following a purchase from 08/02/2023
Nickel
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Manon A.
Rating: 4 out of 5
following a purchase from 08/02/2023
I order for the second time the goat milk soap. Very happy with the results obtained, the soap lasts in time. Pleasant product in scent and texture.
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Lydie P.
Rating: 1 out of 5
following a purchase from 08/02/2023
Nothing received
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Ana C.
Rating: 4 out of 5
following a purchase from 08/02/2023
Great product!
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Virginie D.
Rating: 1 out of 5
following a purchase from 08/02/2023
My order was stolen
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Annie V.
Rating: 4 out of 5
following a purchase from 07/02/2023
Very satisfied
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Laurie E.
Rating: 2 out of 5
following a purchase from 02/02/2023
I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.
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Emy T.
Rating: 2 out of 5
following a purchase from 05/02/2023
I just tested the biphase and it burns my face.
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Stephanie C.
Rating: 1 out of 5
following a purchase from 08/02/2023
I still haven't received my order as of today!!!
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Ilham E.
Rating: 1 out of 5
following a purchase from 07/02/2023
Tea tree oil smell is very present and does not suit my sensitive skin
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Aissatou D.
Rating: 4 out of 5
following a purchase from 07/02/2023
Fast delivery. I have been very satisfied with my products for years and I recommend...
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Severine A.
Rating: 1 out of 5
following a purchase from 04/02/2023
Notice to asthmatic allergy sufferers. Do not use pin-up secret products. It is not written anywhere that their products contain essential oils. When I used the soap once my breathing stopped, I felt a burning in my throat and I said an asthma attack. I reported this to their customer service as I was asking for a refund as I feel that the consumer should be informed of the risks. I still bought 70 euros worth of products. They don't want to refund me, no commercial gesture on their part. When I told them that all the ingredients did not appear I did not get any answer from them. I am extremely disappointed and angry because too few people minimize allergies but in some cases it can end badly. I put one star to validate my review otherwise I would not have put any.
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Laurine R.
Rating: 1 out of 5
following a purchase from 06/02/2023
No response from the service
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Marjorie M.
Rating: 4 out of 5
following a purchase from 06/02/2023
Super I recommend
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Alexandra M.
Rating: 2 out of 5
following a purchase from 06/02/2023
The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...
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Delphine C.
Rating: 4 out of 5
following a purchase from 06/02/2023
I am very satisfied with Pin Up Secret, the products are very good. I have no allergies. I have always received my orders very well
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Audrey D.
Rating: 1 out of 5
following a purchase from 05/02/2023
My order was not complete. But not having kept the box I could not send the photo requested so I paid an incomplete order
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Ebtissame E.
Rating: 1 out of 5
following a purchase from 03/02/2023
Hello, I did not receive my order.
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Cindy L.
Rating: 1 out of 5
following a purchase from 05/02/2023
No because I am missing an article and I have no news
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Jennyfer V.
Rating: 1 out of 5
following a purchase from 04/02/2023
Hello I am very disappointed after 2 days of use my skin of the face reacted badly I had the skin all puffed up Hyper disappointed in my purchase
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Christ Fabienne K.
Rating: 1 out of 5
following a purchase from 05/02/2023
I am very happy with the service and the quality of the product.
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Emilie L.
Rating: 4 out of 5
following a purchase from 03/02/2023
Fast order and efficient product
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Blandine D.
Rating: 4 out of 5
following a purchase from 04/02/2023
Great product
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Kathie R.
Rating: 4 out of 5
following a purchase from 03/02/2023
Satisfied with my order. I will order the soap and the box for my daughter.
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Anissa Z.
Rating: 1 out of 5
following a purchase from 31/01/2023
I didn't receive anything
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Aurélie V.
Rating: 4 out of 5
following a purchase from 02/02/2023
Very good product but I would like to discover the creams and it's a shame not to receive a sample
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Intissar R.
Rating: 1 out of 5
following a purchase from 28/01/2023
Packages not received
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Sandra F.
Rating: 4 out of 5
following a purchase from 02/02/2023
Very good
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