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S
Rating: 1 out of 5
I did not receive my package
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 2 out of 5
Unfortunately, my serum was empty and dried out...
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S
Rating: 2 out of 5
No German explanation
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C
Rating: 4 out of 5
Very good product
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D
Rating: 1 out of 5
I can't give any stars because so many mistakes have happened. I will never order from them again or recommend them.
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C
Rating: 4 out of 5
Fast shipping and good products! One star less for the prices: I'm waiting for promotions/sales to order ;-)
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O
Rating: 2 out of 5
I bought the 2 soaps, the exfoliant and the cream and my skin has bumps and is red. Very disappointed given the promises and the price.
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V
Rating: 2 out of 5
This product does not live up to its promises
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T
Rating: 4 out of 5
The soap does not work wonders, but one can notice a slight improvement after 2 weeks of daily use.
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G
Rating: 2 out of 5
I have not received my package yet
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C
Rating: 1 out of 5
I have requested several times to return the goods. Unfortunately, no one has contacted me so far. What can I do now? Please support.
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C
Rating: 2 out of 5
I am disappointed with the products! And on top of that, the same thing was put twice on one product, I would not recommend!
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M
Rating: 1 out of 5
I have not received my order even though it says delivered on my tracking. I made a complaint and sent all the documents they asked me for, and I still have no response to this day.
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R
Rating: 2 out of 5
The delivery took a long time, the shipping was relatively expensive and then I had to pick up the delivery myself in a shop that was quite far away... Otherwise, the shipping would have become even more expensive.
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E
Rating: 1 out of 5
I am not getting the right item sent for the 3rd time! & I hope for a complaint otherwise I have to initiate others, this can't be!
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S
Rating: 4 out of 5
Always satisfied with pin-up products and recommend them to my friends and at work in the emergency service thank you for the gift I love it
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P
Rating: 4 out of 5
Top
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U
Rating: 2 out of 5
Product super. Delivery not as desired and expected. Despite the surcharge for delivery to the home address, the package was delivered to a parcel shop. Very annoying.
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S
Rating: 4 out of 5
Perfect
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C
Rating: 4 out of 5
The products no longer have the same scent as when I first started buying...
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G
Rating: 4 out of 5
Delivery ok. Why not use the Belgian postal relays as access points?
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A
Rating: 1 out of 5
On the delivery day I was at home, when I opened the door there was no one there, now the package cannot be picked up at the post office because no QR code was delivered.
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R
Rating: 1 out of 5
I haven't received any product yet
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D
Rating: 1 out of 5
Still haven't received delivery. Money is gone anyway
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M
Rating: 2 out of 5
Really beautiful products & a super scent, but unfortunately I can't tolerate them. It burns in 2 places & I get pimples
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C
Rating: 4 out of 5
A mud mask product was opened
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T
Rating: 1 out of 5
The goods never arrived. Was dropped off at the DPD Pickup Store. When I wanted to pick up the goods there, they were not there.
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M
Rating: 4 out of 5
I really like the soap but the mask stings and burns my skin
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C
Rating: 4 out of 5
The high transport costs must be communicated more transparently and earlier.
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S
Rating: 1 out of 5
I did not receive any delivery
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I
Rating: 4 out of 5
Ordered on 8.12, the shipment is still not here. Maybe it's due to the holidays in between, but I still find it quite long. When I could no longer track the shipment, I quickly received a nice response.
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N
Rating: 1 out of 5
I am still waiting for the delivery
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M
Rating: 2 out of 5
The shipping costs are too high. 8€ for home delivery, otherwise 6€.
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C
Rating: 4 out of 5
Very effective product, however quite expensive outside of promotions.
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S
Rating: 1 out of 5
Unfortunately, my package could not be found in the DPD shop and was returned. Very unfortunate.
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H
Rating: 4 out of 5
Good soap but it does dry the skin a bit. You need to hydrate immediately.
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A
Rating: 1 out of 5
I have not received my order
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N
Rating: 1 out of 5
Order not received by today
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L
Rating: 1 out of 5
I have not received my package yet and also no new information about the package or money.
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