Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 4 stars

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Samira B.
Rating: 1 out of 5
following a purchase from 27/01/2023
I still haven't received my package, no news from the customer service I contacted, the lady doesn't apologize for the delivery problem and asks me to wait, no goodbye or thank you.
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Dominique S.
Rating: 1 out of 5
following a purchase from 28/01/2023
Ineffective makeup remover
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Ludovic C.
Rating: 1 out of 5
following a purchase from 25/01/2023
Your products are good except that I had to pay 55.50€ of customs tax for 90€ of product I find it abusive
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Clara T.
Rating: 4 out of 5
following a purchase from 25/01/2023
Top product
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Emma M.
Rating: 1 out of 5
following a purchase from 26/01/2023
I did not receive my package I am still waiting to receive it I made several orders everything is always well but I am very disappointed
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Stephanie G.
Rating: 1 out of 5
following a purchase from 25/01/2023
Very happy with the products but the delivery service is catastrophic on each order. Change of relay point without warning us with 20km difference between the two, change of delivery date without warning us. Complaint made to Colissimo and Pin-up Secret but no return 10 days later
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Martine L.
Rating: 4 out of 5
following a purchase from 25/01/2023
Very good product
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Victoria S.
Rating: 2 out of 5
following a purchase from 25/01/2023
Good products but I didn't take what was appropriate for my skin so my skin is even drier than before.
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SEVERINE R.
Rating: 1 out of 5
following a purchase from 25/01/2023
In spite of my good faith on the fact of putting wrong in the composition of my set, I did not obtain an exchange of my product whereas I am customer since 3 years and that it never happened to me. Super bad after-sales service and absolutely not commercial!
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Maeva J.
Rating: 2 out of 5
following a purchase from 24/01/2023
It makes me a lot of buttons the soap and the soft exfoliating care
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Sabrina P.
Rating: 2 out of 5
following a purchase from 24/01/2023
Perfect
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Camille R.
Rating: 4 out of 5
following a purchase from 23/01/2023
I can't put 5 stars because I haven't tested the soap enough yet but for the moment my skin is super smooth when I use it, I have a few pimples that come out sometimes so I'll have to see with time if all the little pimples go away
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Romayssa M.
Rating: 1 out of 5
following a purchase from 24/01/2023
I did not receive my package
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Charlene L.
Rating: 1 out of 5
following a purchase from 23/01/2023
Over the products, disgusted to have paid so much to end up with a skin all damaged (dry, tirallier, skin that peels) I returned to my basic products. I don't understand why it costs so much to end up with bad skin and some products burn the face.
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Barbara L.
Rating: 1 out of 5
following a purchase from 23/01/2023
I have twice as many pimples and my skin is dry
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Virginie H.
Rating: 4 out of 5
following a purchase from 20/01/2023
Fast shipping nothing to say
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Véronique D.
Rating: 4 out of 5
following a purchase from 20/01/2023
The scrub is very pleasant because it is very fine. The makeup remover is surprisingly thick and milky, but very quickly absorbed by the skin. I am satisfied with my purchases
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Amine O.
Rating: 4 out of 5
following a purchase from 22/01/2023
Good delivery 6 days after order. Well packaged and everything. But the precious dye soap was missing. It was sent back very quickly with reactivity by the customer service. A commercial gesture, like for example a product would not have been too much. (Spirit of merchant) in short it is hyper quality and the packs are really worth the price. I recommend it.
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Julie B.
Rating: 2 out of 5
following a purchase from 22/01/2023
My oil-free cream doesn't pump and I had to insist to get only a 50% discount on my next item.
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Margo C.
Rating: 1 out of 5
following a purchase from 20/01/2023
Very pleasant performing product
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Melanie M.
Rating: 4 out of 5
following a purchase from 20/01/2023
Very good
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Maëva B.
Rating: 4 out of 5
following a purchase from 21/01/2023
Great this goat's milk soap 👌
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Lucienne M.
Rating: 1 out of 5
following a purchase from 21/01/2023
Excellent product...
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Sabrina L.
Rating: 4 out of 5
following a purchase from 22/01/2023
Good products, still expensive despite the promotion
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Lamiaa A.
Rating: 4 out of 5
following a purchase from 21/01/2023
Very satisfied
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Virginie M.
Rating: 1 out of 5
following a purchase from 20/01/2023
I received the cream without oil breeze
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Natacha D.
Rating: 4 out of 5
following a purchase from 21/01/2023
Having the product for a very short time I do not yet have any hindsight on the effectiveness of the goat's milk soap, just a downside I find it dries the skin ... to see in the future of the effectiveness of the product
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Salome L.
Rating: 4 out of 5
following a purchase from 22/01/2023
'
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Marie-Laure M.
Rating: 4 out of 5
following a purchase from 20/01/2023
Very good products. Regret that they are too expensive.
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Houda M.
Rating: 1 out of 5
following a purchase from 21/01/2023
The brush is broken
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Zorha C.
Rating: 2 out of 5
following a purchase from 14/01/2023
I did not receive my package at home, I had to go pick it up at a relay point
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Marianne F.
Rating: 2 out of 5
following a purchase from 19/01/2023
Ordered the 19 received January 28 it is very long it was a gift and I did not have time to give it to the person concerned
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Wirtz G.
Rating: 1 out of 5
following a purchase from 20/01/2023
I love it so much I'm reordering it
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Soraya G.
Rating: 2 out of 5
following a purchase from 19/01/2023
Disappointed
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eva M.
Rating: 1 out of 5
following a purchase from 18/01/2023
I have been charged twice. And I still have no news about my refund...
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Xénia D.
Rating: 4 out of 5
following a purchase from 18/01/2023
Very satisfactory products
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Tatiana R.
Rating: 4 out of 5
following a purchase from 17/01/2023
The order went very well, delivery conformed and in time
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RACHIDA S.
Rating: 4 out of 5
following a purchase from 18/01/2023
Very satisfied
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Ophrasia C.
Rating: 1 out of 5
following a purchase from 13/01/2023
The products are not suitable for all skin types because I get red patches and itchy skin
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Sophie G.
Rating: 4 out of 5
following a purchase from 17/01/2023
Yes, the delivery is fast and the products are good. Only the soap dries my skin, I think it does not suit me.
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