Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 4 stars

Reset filters
E
Estelle M.
Rating: 4 out of 5
following a purchase from 02/02/2023
This brand really has nothing left to prove. It is effective, easy to use and smells good. One star less for the open soap box underneath when I don't see the point (but maybe I'm using it wrong).
Translated reviews
M
Marie J.
Rating: 4 out of 5
following a purchase from 02/02/2023
Very good
Translated reviews
S
Sandy D.
Rating: 1 out of 5
following a purchase from 01/02/2023
Hello, Incomplete order. I have contacted your services, I received an email asking for pictures, which I did yesterday. But I still have no answer to this day. Cdt. S. Derrien
Translated reviews
E
Elodie C.
Rating: 1 out of 5
following a purchase from 02/02/2023
package still not delivered
Translated reviews
T
Tatiana L.
Rating: 4 out of 5
following a purchase from 02/02/2023
I can't say I'm satisfied with my order because I didn't receive the products I ordered...but I am very satisfied with the products and the responsiveness of the customer support!
Translated reviews
A
Aurélie R.
Rating: 1 out of 5
following a purchase from 02/02/2023
I received it much further than where I had specified. And I don't find my skin changing. Still my acne marks
Translated reviews
N
Natacha F.
Rating: 4 out of 5
following a purchase from 02/02/2023
Quick to arrive perfect
Translated reviews
C
Celine T.
Rating: 1 out of 5
following a purchase from 01/02/2023
15 days late and not even a commercial gesture
Translated reviews
E
Erika C.
Rating: 1 out of 5
following a purchase from 02/02/2023
I ordered from this site because of an influencer "ad". It's not the first time I try to trust their products sales and I feel like it's the second time I've been tricked. Because my package worth 87€, was notified to me "delivered" when I obviously had. I'm still waiting for the investigation to be done, now we'll see how these things are managed...
Translated reviews
M
Marjolaine F.
Rating: 1 out of 5
following a purchase from 31/01/2023
An ordered product replaced by another, an after-sales service that offers no suitable solution very disappointed
Translated reviews
S
Sarah T.
Rating: 1 out of 5
following a purchase from 17/01/2023
Delivery and SAV at the top! On the other hand, I am very disappointed ... I bought a pack of 6 products! After 3 weeks, my skin is very damaged, stripped ... even drier than usual!
Translated reviews
J
Justine V.
Rating: 1 out of 5
following a purchase from 30/01/2023
Do not accept their mistake and are not professional at all
Translated reviews
C
Cecile S.
Rating: 4 out of 5
following a purchase from 30/01/2023
Satisfactory products, very good smell
Translated reviews
J
Juliette T.
Rating: 4 out of 5
following a purchase from 29/01/2023
Perfect but a bit expensive
Translated reviews
C
Corinne J.
Rating: 1 out of 5
following a purchase from 28/01/2023
I asked for delivery to my home and finally I got it in a post office (why I don't know) where I can go very rarely because it's far from my home and I don't have a car. But the product bought is top
Translated reviews
M
Manon M.
Rating: 4 out of 5
following a purchase from 30/01/2023
Package arrived very quickly
Translated reviews
J
Julie A.
Rating: 1 out of 5
following a purchase from 28/01/2023
The soap dries my skin and the cream does not moisturize. My skin is always tight
Translated reviews
L
Leila A.
Rating: 4 out of 5
following a purchase from 30/01/2023
Good brand
Translated reviews
S
Souhaila A.
Rating: 4 out of 5
following a purchase from 30/01/2023
Top 👍
Translated reviews
S
Samira O.
Rating: 2 out of 5
following a purchase from 28/01/2023
The soap dries my skin too much and the oil-free cream does not moisturize me enough, my skin is always tight. On the other hand my husband who has an excess of sebum the combo suits him perfectly.
Translated reviews
K
Karine A.
Rating: 4 out of 5
following a purchase from 29/01/2023
Received quickly and very satisfied with the product. Too bad the products are a bit expensive otherwise I think I would have taken the whole range.
Translated reviews
M
Marie-Christine M.
Rating: 1 out of 5
following a purchase from 27/01/2023
B
Translated reviews
D
Delphine P.
Rating: 4 out of 5
following a purchase from 27/01/2023
Excellent products for me with oily skin and small imperfections
Translated reviews
O
Océane B.
Rating: 4 out of 5
following a purchase from 29/01/2023
Still smells great. I can't get enough of the soap.
Translated reviews
A
Aline D.
Rating: 1 out of 5
following a purchase from 28/01/2023
Very disappointed with the face peel which leaves a grainy veil on the face that is difficult to remove. I do not recommend this product and will never buy it again.
Translated reviews
S
Samira B.
Rating: 1 out of 5
following a purchase from 27/01/2023
I still haven't received my package, no news from the customer service I contacted, the lady doesn't apologize for the delivery problem and asks me to wait, no goodbye or thank you.
Translated reviews
D
Dominique S.
Rating: 1 out of 5
following a purchase from 28/01/2023
Ineffective makeup remover
Translated reviews
L
Ludovic C.
Rating: 1 out of 5
following a purchase from 25/01/2023
Your products are good except that I had to pay 55.50€ of customs tax for 90€ of product I find it abusive
Translated reviews
C
Clara T.
Rating: 4 out of 5
following a purchase from 25/01/2023
Top product
Translated reviews
E
Emma M.
Rating: 1 out of 5
following a purchase from 26/01/2023
I did not receive my package I am still waiting to receive it I made several orders everything is always well but I am very disappointed
Translated reviews
S
Stephanie G.
Rating: 1 out of 5
following a purchase from 25/01/2023
Very happy with the products but the delivery service is catastrophic on each order. Change of relay point without warning us with 20km difference between the two, change of delivery date without warning us. Complaint made to Colissimo and Pin-up Secret but no return 10 days later
Translated reviews
M
Martine L.
Rating: 4 out of 5
following a purchase from 25/01/2023
Very good product
Translated reviews
V
Victoria S.
Rating: 2 out of 5
following a purchase from 25/01/2023
Good products but I didn't take what was appropriate for my skin so my skin is even drier than before.
Translated reviews
S
Severine R.
Rating: 1 out of 5
following a purchase from 25/01/2023
In spite of my good faith on the fact of putting wrong in the composition of my set, I did not obtain an exchange of my product whereas I am customer since 3 years and that it never happened to me. Super bad after-sales service and absolutely not commercial!
Translated reviews
M
Maeva J.
Rating: 2 out of 5
following a purchase from 24/01/2023
It makes me a lot of buttons the soap and the soft exfoliating care
Translated reviews
S
Sabrina P.
Rating: 2 out of 5
following a purchase from 24/01/2023
Perfect
Translated reviews
C
Camille R.
Rating: 4 out of 5
following a purchase from 23/01/2023
I can't put 5 stars because I haven't tested the soap enough yet but for the moment my skin is super smooth when I use it, I have a few pimples that come out sometimes so I'll have to see with time if all the little pimples go away
Translated reviews
R
Romayssa M.
Rating: 1 out of 5
following a purchase from 24/01/2023
I did not receive my package
Translated reviews
C
Charlene L.
Rating: 1 out of 5
following a purchase from 23/01/2023
Over the products, disgusted to have paid so much to end up with a skin all damaged (dry, tirallier, skin that peels) I returned to my basic products. I don't understand why it costs so much to end up with bad skin and some products burn the face.
Translated reviews
B
Barbara L.
Rating: 1 out of 5
following a purchase from 23/01/2023
I have twice as many pimples and my skin is dry
Translated reviews