Customer reviews of Pinup Secret

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Laura T.

Rating: 1 out of 5

Published on 28/01/2023 à 17h44 following a purchase from 14/01/2023

Not received

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Emilie A.

Rating: 1 out of 5

Published on 28/01/2023 à 17h44 following a purchase from 13/01/2023

not so good quality, no exfoliating side and tiny cotton

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Jessica S.

Rating: 1 out of 5

Published on 28/01/2023 à 17h43 following a purchase from 14/01/2023

After 4 days, this soap had dried out my entire face!

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Samia D.

Rating: 1 out of 5

Published on 28/01/2023 à 17h41 following a purchase from 13/01/2023

I did not receive the product I ordered instead of the peeling I was sent a cream I wrote to ask for the peeling and no answer I am very disappointed

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Virginie A.

Rating: 4 out of 5

Published on 28/01/2023 à 17h38 following a purchase from 13/01/2023

During my order I received a product that I had not ordered instead of the one I wanted. After complaining to the customer service, the voucher was sent back to me. Good reactivity and speed of service.

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Julie L.

Rating: 2 out of 5

Published on 28/01/2023 à 17h37 following a purchase from 13/01/2023

In 2 weeks the products dried out my skin and made it red and flaky.

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Alexandra D.

Rating: 1 out of 5

Published on 28/01/2023 à 14h56 following a purchase from 13/01/2023

Big reaction when I apply it as a mask (red patch and itching)

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Candice B.

Rating: 1 out of 5

Published on 25/01/2023 à 14h50 following a purchase from 12/01/2023

Soap that dries the skin to the extreme ... questionable composition ... I regret my purchase

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Natali B.

Rating: 1 out of 5

Published on 25/01/2023 à 14h35 following a purchase from 07/01/2023

package not received

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Maximilien D.

Rating: 2 out of 5

Published on 25/01/2023 à 14h30 following a purchase from 06/01/2023

I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...

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Sarah S.

Rating: 2 out of 5

Published on 24/01/2023 à 23h33 following a purchase from 11/01/2023

this soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed

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Delphine B.

Rating: 1 out of 5

Published on 24/01/2023 à 19h55 following a purchase from 11/01/2023

The oil-free cream burns my skin. Disappointed with this purchase...

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Christine P.

Rating: 4 out of 5

Published on 24/01/2023 à 19h55 following a purchase from 11/01/2023

I am starting to use your products, at first my skin was tight and stinging. Now my water is starting to get used to it, very good product

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Sylvie C.

Rating: 1 out of 5

Published on 24/01/2023 à 18h25 following a purchase from 11/01/2023

I ordered body creams. The first time, they were in a box. Now, they were thrown in the package like that, in bulk. I didn't really understand. However, I ordered several times from you. Not too happy about this one!!! ....

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Nadège B.

Rating: 2 out of 5

Published on 24/01/2023 à 17h44 following a purchase from 12/01/2023

I am missing the entire soap box than the lid!!!

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May-Romane F.

Rating: 1 out of 5

Published on 24/01/2023 à 08h13 following a purchase from 10/01/2023

I still haven't received my order

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Magali H.

Rating: 1 out of 5

Published on 23/01/2023 à 17h37 following a purchase from 10/01/2023

Package with missing element and despite the explanations I did not get my way, all this for a soap box! Really a pity

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Sophie P.

Rating: 1 out of 5

Published on 23/01/2023 à 05h57 following a purchase from 08/01/2023

I received my order and I am very disappointed because in 2 out of 3 products I received there are endocrine disruptors, parabens and. Rated 4 by yuka! I will never put this on my skin, moreover it's been more than a week that I'm waiting for the return of your soap

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Kaniza D.

Rating: 1 out of 5

Published on 22/01/2023 à 21h11 following a purchase from 08/01/2023

I order a set mist / soaps / cream without oil + a soap I am sent the set and instead of soap I am sent the box of soap When you contact the SAV you are asked to send a photo of the box of the package that keeps the boxes seriously pfffff 26 euro in the ass ....

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Claire M.

Rating: 4 out of 5

Published on 22/01/2023 à 20h15 following a purchase from 08/01/2023

Apart from a tracking not up to date (maybe it comes from colissimo) everything arrived in good condition and the products are in conformity

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Marie-José E.

Rating: 4 out of 5

Published on 22/01/2023 à 17h24 following a purchase from 06/01/2023

Always happy

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Aurélie M.

Rating: 1 out of 5

Published on 22/01/2023 à 16h42 following a purchase from 07/01/2023

A missing product

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Carine A.

Rating: 1 out of 5

Published on 22/01/2023 à 16h15 following a purchase from 06/01/2023

Nothing worked on me

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Stéphanie Z.

Rating: 2 out of 5

Published on 22/01/2023 à 16h13 following a purchase from 09/01/2023

Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.

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Sabrina M.

Rating: 1 out of 5

Published on 22/01/2023 à 16h09 following a purchase from 08/01/2023

No products too aggressive for the skin all dry face despite the cream without oil

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Clara Q.

Rating: 4 out of 5

Published on 22/01/2023 à 16h04 following a purchase from 06/01/2023

Delivery time longer than expected but very well packed.

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Camille J.

Rating: 2 out of 5

Published on 22/01/2023 à 15h19 following a purchase from 08/01/2023

I am missing some products and to this day I still have not received any feedback from them...

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Emelyne L.

Rating: 1 out of 5

Published on 22/01/2023 à 15h12 following a purchase from 10/01/2023

Horrible! My face has traces of eczema... Skin completely dried out! I don't recommend at all!!!

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Vaimiti P.

Rating: 4 out of 5

Published on 22/01/2023 à 14h42 following a purchase from 07/01/2023

Perfect

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Karine C.

Rating: 4 out of 5

Published on 22/01/2023 à 11h27 following a purchase from 06/01/2023

I am delighted with the soap it is top as well as the smell As for the cream without oil dries my skin a lot I am disappointed

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Fatima M.

Rating: 1 out of 5

Published on 22/01/2023 à 02h55 following a purchase from 06/01/2023

Very disappointed half of my order forget it was sent back to me 1 week later. Otherwise the products and the new packaging are too top.

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Chaïmae H.

Rating: 1 out of 5

Published on 21/01/2023 à 20h29 following a purchase from 08/01/2023

I got pimples from the soap

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Carline S.

Rating: 1 out of 5

Published on 21/01/2023 à 19h55 following a purchase from 08/01/2023

Delivery time too long and product not in accordance with the sales description. Misleading advertising

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Eloise M.

Rating: 1 out of 5

Published on 21/01/2023 à 18h30 following a purchase from 07/01/2023

To this day I still have not received my package which is lost.

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Lyndia D.

Rating: 1 out of 5

Published on 21/01/2023 à 16h32 following a purchase from 06/01/2023

No change for me I order it often and still as many buttons and cysts

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Vanessa D.

Rating: 1 out of 5

Published on 21/01/2023 à 16h07 following a purchase from 06/01/2023

My parcel was delivered to a post office that is not in my village, and to this day I have not managed to pick it up with the possible hours... knowing that there is an office in my village. Being a mother of 2 small children, I can't find a moment.

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Khera C.

Rating: 1 out of 5

Published on 21/01/2023 à 14h34 following a purchase from 07/01/2023

I did not receive my order and never got a refund

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Justine B.

Rating: 4 out of 5

Published on 21/01/2023 à 13h14 following a purchase from 07/01/2023

Good products

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Damien D.

Rating: 1 out of 5

Published on 21/01/2023 à 12h47 following a purchase from 06/01/2023

I bought the face scrub and there are practically no grains inside. I am not ready to order again without a commercial gesture from you.

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Sophie N.

Rating: 1 out of 5

Published on 21/01/2023 à 12h23 following a purchase from 08/01/2023

My package was stolen and I'm still waiting for it

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