Customer reviews of Pinup Secret

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Rachel F.

Rating: 1 out of 5

Published on 14/01/2023 à 18h27 following a purchase from 31/12/2022

The jar of the body scrub leaked in the package and in the gift box afterwards. I would have preferred a closed jar

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Catherine E.

Rating: 4 out of 5

Published on 14/01/2023 à 17h45 following a purchase from 30/12/2022

O top

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Amélie D.

Rating: 1 out of 5

Published on 14/01/2023 à 17h40 following a purchase from 31/12/2022

My order is missing a product. Package intact with warranty strip. Pin UP secret blames the post office ... Result I did not get my product! I contacted the customer service which is for me incompetent

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Sabine D.

Rating: 4 out of 5

Published on 14/01/2023 à 12h41 following a purchase from 30/12/2022

Hello to date 14 01 2023 I still have not received my package???😢😢😢

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Marine T.

Rating: 1 out of 5

Published on 14/01/2023 à 11h52 following a purchase from 20/12/2022

Very disappointed following an error of delivered product (1 product ordered, I received another article) and with the SAV which resulted from it, no commercial gesture, to have to wait that the mark receives the returned product before sending me the good....

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Vania R.

Rating: 2 out of 5

Published on 11/01/2023 à 12h38 following a purchase from 29/12/2022

It's been 1-2 years, unless I'm mistaken, that I order on pin-up secret, product level I am satisfied. But unfortunately I'm going to stop ordering from you because of the shipping costs that are added to me to get the package. They amount to 25 CHF, almost the price of the discount according to the code promos.... The products are very expensive

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Elodie M.

Rating: 1 out of 5

Published on 11/01/2023 à 07h57 following a purchase from 27/12/2022

I have not received my order since December 27. No refund for the moment. Waiting.

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Hadjira H.

Rating: 1 out of 5

Published on 10/01/2023 à 22h06 following a purchase from 28/12/2022

I never received the order, I contacted your services and I have no news while I had contacted the postal service in parallel they gave me an answer very quickly to tell me that another shipment will be made but I still have nothing and I still have no news for my order. I'm very much on it

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Florianne F.

Rating: 4 out of 5

Published on 10/01/2023 à 19h03 following a purchase from 28/12/2022

A little expensive for my part, but very good product

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Alicya P.

Rating: 4 out of 5

Published on 10/01/2023 à 18h14 following a purchase from 29/12/2022

Good product, but dries the skin

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Rayane B.

Rating: 1 out of 5

Published on 10/01/2023 à 14h28 following a purchase from 27/12/2022

Lousy service. Package still not received by their fault, I had to pay a fee for a re-delivery.

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Jessica P.

Rating: 4 out of 5

Published on 09/01/2023 à 18h12 following a purchase from 27/12/2022

Fast shipping, good products. A little expensive.

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Laure A.

Rating: 1 out of 5

Published on 09/01/2023 à 17h35 following a purchase from 27/12/2022

I never received my order

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Christina D.

Rating: 4 out of 5

Published on 09/01/2023 à 17h34 following a purchase from 27/12/2022

very satisfied I recommend the body scrub it smells very good and my skin is very soft thank you pin up secret

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Olfa B.

Rating: 4 out of 5

Published on 08/01/2023 à 19h26 following a purchase from 26/12/2022

Package received quickly

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Carine G.

Rating: 4 out of 5

Published on 08/01/2023 à 18h30 following a purchase from 26/12/2022

Super products very happy

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Dalila R.

Rating: 4 out of 5

Published on 08/01/2023 à 00h55 following a purchase from 23/12/2022

Disappointed that I didn't get the kit that came with the promotion.

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Laëtitia S.

Rating: 1 out of 5

Published on 08/01/2023 à 00h32 following a purchase from 24/12/2022

I had an allergy to the cream

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Zahra A.

Rating: 1 out of 5

Published on 07/01/2023 à 23h27 following a purchase from 24/12/2022

I took the goat's milk soap that guaranteed me a perfect skin after 2 weeks of use my skin is worse, I am disappointed

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Laetitia G.

Rating: 2 out of 5

Published on 07/01/2023 à 21h19 following a purchase from 23/12/2022

I placed an order of about 100 euros on which it was notified that a goat's milk soap was to be offered. However, I did not receive this soap as a gift. I tried to make a claim and was asked to send the bar codes of the products I received as well as the label on the package. But my package had already been sent to the trash. So finally no way to get this famous soap. It's a pity, I'm a regular customer and satisfied with the products ...

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Justine M.

Rating: 1 out of 5

Published on 07/01/2023 à 20h55 following a purchase from 23/12/2022

I received the empty box

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Axelle P.

Rating: 4 out of 5

Published on 07/01/2023 à 19h27 following a purchase from 24/12/2022

Always perfect, fast and efficient, too bad the delivery people don't respect the delivery addresses.

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Christelle P.

Rating: 2 out of 5

Published on 07/01/2023 à 17h59 following a purchase from 23/12/2022

The products have a very strong smell. Moreover, the soap dries my skin even more when it is already quite dry. I am not entirely satisfied with my order.

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Samia B.

Rating: 1 out of 5

Published on 07/01/2023 à 17h56 following a purchase from 25/12/2022

Ordered on 25/12/2022, it is now 06/01/2023 and I still haven't received it. The confirmation email said that the delivery time is between 3 to 5 days

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Gwenaelle L.

Rating: 4 out of 5

Published on 07/01/2023 à 17h40 following a purchase from 25/12/2022

good products, the skin is soft after use but not very effective for the moment for the concerns of blackheads or others to see on the long term.

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Nicolas D.

Rating: 1 out of 5

Published on 07/01/2023 à 17h34 following a purchase from 24/12/2022

Broken soap box

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charlotte P.

Rating: 4 out of 5

Published on 05/01/2023 à 06h31 following a purchase from 22/12/2022

Good products Fast delivery

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Pauline L.

Rating: 2 out of 5

Published on 04/01/2023 à 15h51 following a purchase from 22/12/2022

The delivery went well but the products are excessively high for what it is. You can find the same thing in any organic store at half the price. I do not recommend the brand to my friends and family and I will not recommend your brand again.

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Milo M.

Rating: 1 out of 5

Published on 04/01/2023 à 14h30 following a purchase from 22/12/2022

I have not received my full order. I am still waiting to receive everything....

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Élodie B.

Rating: 1 out of 5

Published on 04/01/2023 à 06h24 following a purchase from 21/12/2022

I tested the makeup remover and it doesn't work

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Nelly L.

Rating: 1 out of 5

Published on 03/01/2023 à 18h39 following a purchase from 21/12/2022

I am disappointed! I am missing a soap in my package and I have alerted but no one answers me

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Jennifer L.

Rating: 1 out of 5

Published on 03/01/2023 à 18h31 following a purchase from 22/12/2022

Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed

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Anastasia C.

Rating: 4 out of 5

Published on 03/01/2023 à 18h22 following a purchase from 21/12/2022

Package received quickly although ordered on 21/12 very well packed satisfied with the product.

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Alicia B.

Rating: 1 out of 5

Published on 03/01/2023 à 17h43 following a purchase from 21/12/2022

My order was incomplete. I only received one soap out of two. I have already made a claim in vain.

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Edith A.

Rating: 1 out of 5

Published on 03/01/2023 à 09h57 following a purchase from 01/06/2022

No respect for customers

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Asizate K.

Rating: 1 out of 5

Published on 02/01/2023 à 08h39 following a purchase from 19/12/2022

Expired and non-conforming product

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Vicky C.

Rating: 4 out of 5

Published on 02/01/2023 à 08h36 following a purchase from 19/12/2022

I have a problem with the delivery of my order. The customer service was very responsive and sent me a new order.

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Laetitia D.

Rating: 1 out of 5

Published on 01/01/2023 à 23h02 following a purchase from 19/12/2022

I am still waiting for my order. I have not received anything but the payment has been taken.

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Noémie F.

Rating: 1 out of 5

Published on 01/01/2023 à 14h44 following a purchase from 19/12/2022

I did not receive the right products in my package. The customer service does not answer... too bad!

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Charlotte P.

Rating: 1 out of 5

Published on 01/01/2023 à 12h09 following a purchase from 20/12/2022

A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.

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