Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 4 stars

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Marina B.
Rating: 1 out of 5
following a purchase from 08/11/2022
Package received empty and still no response from customer service!!!
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Alexandra H.
Rating: 1 out of 5
following a purchase from 09/11/2022
I did not receive my order
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Alice C.
Rating: 4 out of 5
following a purchase from 07/11/2022
I've enjoyed this soap for years but I'm disappointed that there is still plastic packaging around it... I don't think it's necessarily necessary.
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Aurelie G.
Rating: 1 out of 5
following a purchase from 06/11/2022
I did not receive the package, I am still not refunded. One month to get a refund is a long time. I ordered because I had no more and finally I ordered elsewhere... it's a mistake of the post office but I would have liked to receive another product or to be refunded quickly to recommend
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Cornelia B.
Rating: 1 out of 5
following a purchase from 07/11/2022
1 Missing product, lack of help from the seller although with obvious proof, too bad because good products
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Heinda L.
Rating: 2 out of 5
following a purchase from 07/11/2022
I still haven't received my order
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Anne-Marie H.
Rating: 4 out of 5
following a purchase from 04/11/2022
Great brand I recommend ;)
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Typhanie D.
Rating: 4 out of 5
following a purchase from 04/11/2022
Good and fast order tracking
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Farmata D.
Rating: 4 out of 5
following a purchase from 06/11/2022
Excellent product and delivery was fast I recommend
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Zayneb T.
Rating: 1 out of 5
following a purchase from 04/11/2022
I did not receive my order although I had modified the address
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Aurélien G.
Rating: 2 out of 5
following a purchase from 03/11/2022
I had ordered a pouch with all the products and I did not receive it
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Charlene D.
Rating: 2 out of 5
following a purchase from 02/11/2022
I returned dry oil because it was very bad on Yuka, too bad because other products are good. Otherwise the refund was done quickly so good customer service.
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Elise M.
Rating: 4 out of 5
following a purchase from 02/11/2022
Very good products but more difficult to go until the end of the cream without oil since the change of bottle...
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Alexandra D.
Rating: 4 out of 5
following a purchase from 02/11/2022
Very good product and fast delivery
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Louisa M.
Rating: 4 out of 5
following a purchase from 02/11/2022
Very good, product conforms to my expectations.
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Aurore T.
Rating: 1 out of 5
following a purchase from 02/11/2022
This is not what I ordered
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Naila K.
Rating: 1 out of 5
following a purchase from 02/11/2022
I have eczema and it doesn't work! So the influencers say it works
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Régine P.
Rating: 1 out of 5
following a purchase from 01/11/2022
No notice ordered not received, it's not great I ask for a refund
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Laura G.
Rating: 2 out of 5
following a purchase from 01/11/2022
Nothing extraordinary, soap that smells a bit like arnica
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Caroline R.
Rating: 1 out of 5
following a purchase from 26/10/2022
I received my package in a thousand pieces with the mist broken, it leaked into the box, and damaged my other product purchased. Please contact me as soon as possible.
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Stéphanie L.
Rating: 4 out of 5
following a purchase from 01/11/2022
Good product
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Ali B.
Rating: 2 out of 5
following a purchase from 31/10/2022
I am really disappointed because the product has been damaged.
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Plexie-Léa M.
Rating: 4 out of 5
following a purchase from 01/11/2022
Good product for all skin types
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Sarah A.
Rating: 1 out of 5
following a purchase from 24/10/2022
I did not receive my order
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Maïté H.
Rating: 1 out of 5
following a purchase from 02/11/2022
Very disappointed! So much publicity for this miraculous soap... Perfect for acne! And I have never had so many pimples as when I used this product !!!! Huge pimples appeared from the 2nd day of use .... I still persevered! But it never got better! It only stopped when I didn't use the product anymore!!!! What a shame to be so disappointed at this price
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Océane G.
Rating: 2 out of 5
following a purchase from 29/10/2022
Package delivered to a relay point 15 kilometers from the one requested
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Diana H.
Rating: 4 out of 5
following a purchase from 29/10/2022
Top rather expensive
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Alexandra M.
Rating: 4 out of 5
following a purchase from 28/10/2022
Very good products. Fast and smooth delivery. 4/5 for the price, a little excessive without a coupon code
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Amarya A.
Rating: 1 out of 5
following a purchase from 28/10/2022
Order not received and ask me to contact the carrier
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Karen O.
Rating: 1 out of 5
following a purchase from 28/10/2022
When I ordered, I asked for delivery to my home and it was delivered in a relay point! Not serious!
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Céline L.
Rating: 1 out of 5
following a purchase from 31/10/2022
I was very unhappy with the delivery which was declared delivered except that the relay for the package no longer exists so the procedure is underway I paid and I do not have my package!
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Abboud J.
Rating: 1 out of 5
following a purchase from 31/10/2022
I did not receive the correct product ordered
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Vanessa V.
Rating: 1 out of 5
following a purchase from 29/10/2022
I got pimples
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Laetitia O.
Rating: 1 out of 5
following a purchase from 28/10/2022
My order is not complete, I need a cream without oil
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Liridona A.
Rating: 4 out of 5
following a purchase from 28/10/2022
Super good product
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Tania P.
Rating: 1 out of 5
following a purchase from 29/10/2022
I did not receive my order even though a delivery confirmation email was sent to me! Never again.
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Céline L.
Rating: 4 out of 5
following a purchase from 28/10/2022
Satisfied with my order and delivered quickly
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Tiziana A.
Rating: 2 out of 5
following a purchase from 27/10/2022
Incomplete package
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Mélanie W.
Rating: 4 out of 5
following a purchase from 28/10/2022
I have been loyal to this brand for 2 years now but I find it a shame to have received a different product from my order but otherwise I am very happy with the pin UP secret products
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Audrey M.
Rating: 1 out of 5
following a purchase from 27/10/2022
The soap is not gentle and I have since its use a rash of buttons Not the impression that it is natural goat's milk but filled with camphor
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