Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 2 and 4 stars

Reset filters
A
Audrey L.
Rating: 1 out of 5
following a purchase from 13/04/2022
I am disappointed, my redness did not even decrease and acne pimples appeared.
Translated reviews
A
Anais B.
Rating: 4 out of 5
following a purchase from 14/06/2022
My skin is softer after a week of use, I'm looking forward to the next one 🥰
Translated reviews
E
Emilie G.
Rating: 4 out of 5
following a purchase from 16/06/2022
Very good except for the last order not received and the need to call the service. Computer problem but order not received but problem solved quickly enough
Translated reviews
C
Céline C.
Rating: 1 out of 5
following a purchase from 14/06/2022
I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.
Translated reviews
M
Madison J.
Rating: 4 out of 5
following a purchase from 11/06/2022
Too much packaging for a soap. The soap is already wrapped in plastic and there is no need to add a small box. For the delivery a bubble envelope would have done the trick, instead I received it in a large box with lots of bubble wrap to fill the gap. It arrived in good condition and thank you for that but send it back. Too much waste.
Translated reviews
M
MARIA S.
Rating: 4 out of 5
following a purchase from 14/06/2022
Fast and careful delivery For the products superb texture and smell very good I wait for the result
Translated reviews
S
Siham D.
Rating: 1 out of 5
following a purchase from 14/06/2022
Very very drying soap to flee!
Translated reviews
A
Audrey L.
Rating: 4 out of 5
following a purchase from 10/06/2022
Effective for a beautiful skin.
Translated reviews
A
Amna B.
Rating: 4 out of 5
following a purchase from 13/06/2022
Beautiful soap
Translated reviews
M
Marie-astrid R.
Rating: 4 out of 5
following a purchase from 12/06/2022
Products that keep their promises, smell great and the packaging I love
Translated reviews
A
Aurélie L.
Rating: 2 out of 5
following a purchase from 01/06/2022
2nd order, disappointing this time. Ordered validated and paid but nothing received after 15 days of waiting. I had to contact the customer service who informed me that the order had not been validated (although the corresponding amount had been debited from my account). I received my order in a parcel relay. I was expecting a small gift because of the problem encountered... but not even that!
Translated reviews
A
Abir A.
Rating: 4 out of 5
following a purchase from 11/06/2022
2 weeks of use and I already see the deference I recommend 100%.
Translated reviews
J
Jessica H.
Rating: 4 out of 5
following a purchase from 11/06/2022
Very pleasant to use, waiting for the result
Translated reviews
J
Jennifer B.
Rating: 4 out of 5
following a purchase from 10/06/2022
Nice products. See with time if my skin problems fade.
Translated reviews
L
Laetitia S.
Rating: 4 out of 5
following a purchase from 01/06/2022
Very good products
Translated reviews
O
Océane U.
Rating: 1 out of 5
following a purchase from 09/06/2022
3 weeks to receive 2 soaps; SUPER!
Translated reviews
S
Sokhnaoumou S.
Rating: 1 out of 5
following a purchase from 09/06/2022
I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed
Translated reviews
V
Vanessa C.
Rating: 2 out of 5
following a purchase from 08/06/2022
I received my package but with some products missing and one product not ordered. Error of the services of Pin Up Secret. Instead of sending me back the missing products, Pin Up Secret gives me a promo code at -50% to buy back the missing products under the pretext that I keep the extra product delivered by (their) mistake! I find this rather un-commercial and does not encourage me to place new orders with them when I had already placed many orders.
Translated reviews
J
Jacqueline B.
Rating: 4 out of 5
following a purchase from 01/06/2022
Great and fast
Translated reviews
S
Sandrine B.
Rating: 2 out of 5
following a purchase from 08/06/2022
Order not received on time Lost between sender and receiver Need to claim No commercial gesture
Translated reviews
L
Lau M.
Rating: 2 out of 5
following a purchase from 08/06/2022
I love the oil free cream as a product but I don't like your name (asshole) your designs (the new one is so boring) and finally, the worst: your packaging! the old glass one was impossible to finish and this one is the same except that you can't see anything... at the exorbitant price of the products we would like not to lose a drop. Hopefully these reviews are not just marketing and serve a purpose.
Translated reviews
L
Laetitia Y.
Rating: 1 out of 5
following a purchase from 08/06/2022
Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.
Translated reviews
M
Marion J.
Rating: 4 out of 5
following a purchase from 08/06/2022
Delivery a little long, but happy overall
Translated reviews
L
laurence B.
Rating: 1 out of 5
following a purchase from 07/06/2022
I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date
Translated reviews
C
Catherine E.
Rating: 4 out of 5
following a purchase from 07/06/2022
O top
Translated reviews
L
Laura D.
Rating: 4 out of 5
following a purchase from 07/06/2022
Received in time. Results not yet visible after 10 days. Too bad for the over-packaging, paper would be more ecological than plastic bulb.
Translated reviews
S
Sophie B.
Rating: 2 out of 5
following a purchase from 07/06/2022
I asked for a delivery in 72 and I put a week between the order and the reception, I am a little disappointed
Translated reviews
J
Justine V.
Rating: 4 out of 5
following a purchase from 04/06/2022
It's a shame not to have a small gift when ordering several times a year.
Translated reviews
J
Julie P.
Rating: 4 out of 5
following a purchase from 05/06/2022
Products conform my skin problems are less visible my skin is more beautiful
Translated reviews
M
Mélanie F.
Rating: 4 out of 5
following a purchase from 06/06/2022
Very good quality products. Delivery in time
Translated reviews
S
Sarah R.
Rating: 2 out of 5
following a purchase from 04/06/2022
I just started it I can't give my opinion yet
Translated reviews
J
Julie J.
Rating: 4 out of 5
following a purchase from 06/06/2022
Perfect
Translated reviews
L
laurence C.
Rating: 4 out of 5
following a purchase from 06/06/2022
Products received quickly and well packaged. I'm already using the cream, I'm waiting patiently for my face soap to finish before starting the pin up secret goat milk one. I'm pretty excited to test it but no waste at home!
Translated reviews
O
Ophélie C.
Rating: 4 out of 5
following a purchase from 03/06/2022
Always delighted with the products. On the other hand I just saw that the oil free cream is not very well rated on yuka... perhaps to be reviewed
Translated reviews
D
Dounia G.
Rating: 4 out of 5
following a purchase from 02/06/2022
Very effective soap and everything that is delivery all the same!
Translated reviews
C
Celine V.
Rating: 4 out of 5
following a purchase from 02/06/2022
I would have liked to have been delivered directly to my home as before! Ms otherwise very fast! Thank you
Translated reviews
M
manon P.
Rating: 2 out of 5
following a purchase from 30/05/2022
After reading all the comments and receiving the order, I find that the products are not at the top ... A lot of pimples appeared....
Translated reviews
C
Chloë J.
Rating: 4 out of 5
following a purchase from 29/05/2022
Delivered quickly.
Translated reviews
S
Sophie T.
Rating: 1 out of 5
following a purchase from 31/05/2022
2 months to receive my order after 3 reminders with the customer service .
Translated reviews
J
Julie P.
Rating: 1 out of 5
following a purchase from 31/05/2022
The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.
Translated reviews
We use cookies for audience measurement and improving user experience.