Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 657 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 2 and 4 stars

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Océane U.
Rating: 1 out of 5
following a purchase from 09/06/2022
3 weeks to receive 2 soaps; SUPER!
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Sokhnaoumou S.
Rating: 1 out of 5
following a purchase from 09/06/2022
I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed
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Vanessa C.
Rating: 2 out of 5
following a purchase from 08/06/2022
I received my package but with some products missing and one product not ordered. Error of the services of Pin Up Secret. Instead of sending me back the missing products, Pin Up Secret gives me a promo code at -50% to buy back the missing products under the pretext that I keep the extra product delivered by (their) mistake! I find this rather un-commercial and does not encourage me to place new orders with them when I had already placed many orders.
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Jacqueline B.
Rating: 4 out of 5
following a purchase from 01/06/2022
Great and fast
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Sandrine B.
Rating: 2 out of 5
following a purchase from 08/06/2022
Order not received on time Lost between sender and receiver Need to claim No commercial gesture
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Lau M.
Rating: 2 out of 5
following a purchase from 08/06/2022
I love the oil free cream as a product but I don't like your name (asshole) your designs (the new one is so boring) and finally, the worst: your packaging! the old glass one was impossible to finish and this one is the same except that you can't see anything... at the exorbitant price of the products we would like not to lose a drop. Hopefully these reviews are not just marketing and serve a purpose.
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Laetitia Y.
Rating: 1 out of 5
following a purchase from 08/06/2022
Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.
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Marion J.
Rating: 4 out of 5
following a purchase from 08/06/2022
Delivery a little long, but happy overall
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Laurence B.
Rating: 1 out of 5
following a purchase from 07/06/2022
I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date
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Catherine E.
Rating: 4 out of 5
following a purchase from 07/06/2022
O top
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Laura D.
Rating: 4 out of 5
following a purchase from 07/06/2022
Received in time. Results not yet visible after 10 days. Too bad for the over-packaging, paper would be more ecological than plastic bulb.
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Sophie B.
Rating: 2 out of 5
following a purchase from 07/06/2022
I asked for a delivery in 72 and I put a week between the order and the reception, I am a little disappointed
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Justine V.
Rating: 4 out of 5
following a purchase from 04/06/2022
It's a shame not to have a small gift when ordering several times a year.
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Julie P.
Rating: 4 out of 5
following a purchase from 05/06/2022
Products conform my skin problems are less visible my skin is more beautiful
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Mélanie F.
Rating: 4 out of 5
following a purchase from 06/06/2022
Very good quality products. Delivery in time
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Sarah R.
Rating: 2 out of 5
following a purchase from 04/06/2022
I just started it I can't give my opinion yet
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Julie J.
Rating: 4 out of 5
following a purchase from 06/06/2022
Perfect
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Laurence C.
Rating: 4 out of 5
following a purchase from 06/06/2022
Products received quickly and well packaged. I'm already using the cream, I'm waiting patiently for my face soap to finish before starting the pin up secret goat milk one. I'm pretty excited to test it but no waste at home!
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Ophélie C.
Rating: 4 out of 5
following a purchase from 03/06/2022
Always delighted with the products. On the other hand I just saw that the oil free cream is not very well rated on yuka... perhaps to be reviewed
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Dounia G.
Rating: 4 out of 5
following a purchase from 02/06/2022
Very effective soap and everything that is delivery all the same!
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Celine V.
Rating: 4 out of 5
following a purchase from 02/06/2022
I would have liked to have been delivered directly to my home as before! Ms otherwise very fast! Thank you
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Manon P.
Rating: 2 out of 5
following a purchase from 30/05/2022
After reading all the comments and receiving the order, I find that the products are not at the top ... A lot of pimples appeared....
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Chloë J.
Rating: 4 out of 5
following a purchase from 29/05/2022
Delivered quickly.
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Sophie T.
Rating: 1 out of 5
following a purchase from 31/05/2022
2 months to receive my order after 3 reminders with the customer service .
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Julie P.
Rating: 1 out of 5
following a purchase from 31/05/2022
The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.
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Camille N.
Rating: 4 out of 5
following a purchase from 29/05/2022
Great quality, but unfortunately a bit too expensive.
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Hadjer B.
Rating: 4 out of 5
following a purchase from 30/05/2022
Very good
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Deolinda P.
Rating: 1 out of 5
following a purchase from 01/06/2022
Oil free cream delivered defective
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Maeva M.
Rating: 4 out of 5
following a purchase from 31/05/2022
I love the pin up secret products and the delivery is fast
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Juliana L.
Rating: 4 out of 5
following a purchase from 31/05/2022
I love it
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Rivka Z.
Rating: 4 out of 5
following a purchase from 31/05/2022
Not enough time yet but it looks like it's starting to work well so I'm looking forward to it! Thank you for everything your products are great!
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Amina F.
Rating: 1 out of 5
following a purchase from 31/05/2022
I did not receive my package
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Alexia L.
Rating: 2 out of 5
following a purchase from 31/05/2022
No change since I started using it, I even had two allergic skin reactions but I'm not sure if that's it. I continued to use it but I still have my pimples...
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Cyrine M.
Rating: 4 out of 5
following a purchase from 29/05/2022
This is in accordance with my request
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Florence V.
Rating: 4 out of 5
following a purchase from 31/05/2022
A little long to receive but the soap with goat milk and tea tree smells great to the point that it even perfumes my bathroom! Very pleasant to use I recommend
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Julie A.
Rating: 2 out of 5
following a purchase from 29/05/2022
Good products, too bad the order is FILLED with plastic! Please in 2022 there are other more environmentally friendly ways. For this reason I will not order again even though I like your products.
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Laura-Anaëlle K.
Rating: 1 out of 5
following a purchase from 30/05/2022
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Nicolas V.
Rating: 4 out of 5
following a purchase from 28/05/2022
After 1 week of use of the complete range, the results are as follows: 1) delivery in time 2) delivery in accordance with my expectations 3) the products are effective and smell great 4) small inconvenience: the precious cream and the oil-free cream are empty relatively quickly when you respect the dosage recommended by the brand
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Cathy B.
Rating: 1 out of 5
following a purchase from 29/05/2022
Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.
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Sophie V.
Rating: 4 out of 5
following a purchase from 30/05/2022
Miracle product for a skin that tends to have eczema I recommend 200%!
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