Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 375 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 3, 4 and 5 stars

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Julia H.
Rating: 4 out of 5
following a purchase from 18/04/2024
I read a lot of reviews and am always pleased when they are correct. I am absolutely satisfied with these products. I searched for a loooong time (for years), but nothing could ever help me. Until I saw the goat's milk soap on Insta. Of course, it varies from skin to skin, but it was really worth it for me. The only downside is that I can only ever buy it when an influencer advertises it. I can never get it myself. But it doesn't matter, it also gives you a discount.
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Marilyn T.
Rating: 5 out of 5
following a purchase from 21/04/2024
Package conforms as usual received on time thank you pin a secret
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Laure H.
Rating: 5 out of 5
following a purchase from 21/04/2024
Fast shipping and delivery. Top products as always.
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Myriam C.
Rating: 4 out of 5
following a purchase from 19/04/2024
Very mild soap with a pleasant scent
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Aline G.
Rating: 5 out of 5
following a purchase from 20/04/2024
A loyal user for almost 5 years. In addition to being effective, it's a real pleasure to use.
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Andrea P.
Rating: 1 out of 5
following a purchase from 24/04/2024
I ordered from Pinup Secret for the first time and unfortunately, based on my experience, I'm not thrilled! At first I found it very strange that you have to pay an extra €2.50 to have your order delivered to your home, but you don't have to pay this fee if you collect it from the delivery service provider. I have never experienced this before. As a customer, you are not given any tracking information. My order was supposedly dispatched on April 24 and finally arrived on May 7. Until then, I had tried to contact customer service in every possible way to ask about the whereabouts of my products. The numerous messages I sent via the contact form remained unanswered, and unfortunately a telephone number stored with Klarna is not assigned. After the parcel arrived yesterday, which I no longer expected, I received a message saying that I could see that the parcel had been delivered. Conclusion - unfortunately neither customer- nor solution-oriented and I hope that the quality of the products, which are praised in all social media, is more convincing than the non-existent customer service.
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Katharina A.
Rating: 1 out of 5
following a purchase from 18/04/2024
I simply cannot tolerate the goat's milk soap and have already written to customer service twice within two weeks to return it. I just don't get an answer. What a shame, a wasted purchase!
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Nancy F.
Rating: 5 out of 5
following a purchase from 24/04/2024
Unfortunately, my order had a delivery time of almost 2 weeks. The products are now being tested 👍. Feedback is only possible afterwards.
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Lucie A.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very good buying experience.
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Aissatou B.
Rating: 5 out of 5
following a purchase from 21/04/2024
Yes, it was perfect.
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Sonia S.
Rating: 5 out of 5
following a purchase from 21/04/2024
Quality products and on-time delivery!
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Lilly B.
Rating: 5 out of 5
following a purchase from 22/04/2024
Uncomplicated ordering, fast delivery, great products. I will gladly order again :)
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Nathalie S.
Rating: 5 out of 5
following a purchase from 25/04/2024
Everything tip-top
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pauline W.
Rating: 5 out of 5
following a purchase from 20/04/2024
Very good
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Sophie B.
Rating: 5 out of 5
following a purchase from 19/04/2024
I am extremely satisfied. The products smell so great
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Hélène M.
Rating: 5 out of 5
following a purchase from 21/04/2024
Super delighted with the goat's milk soap. I had acne rosacea, it disappeared after a month, daily use and mask once a week.
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Nadine S.
Rating: 1 out of 5
following a purchase from 22/04/2024
Unfortunately, my order has not yet arrived
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Kathi E.
Rating: 4 out of 5
following a purchase from 24/04/2024
Satisfied but long delivery time
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Nathalie B.
Rating: 5 out of 5
following a purchase from 22/04/2024
Very good products Pleasant scents and excellent efficacy
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Ghalia M.
Rating: 5 out of 5
following a purchase from 21/04/2024
perfect
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Saskia M.
Rating: 1 out of 5
following a purchase from 24/04/2024
Delivery does not take a few working days as stated, but several weeks.
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Jessica B.
Rating: 3 out of 5
following a purchase from 24/04/2024
Unfortunately, shipping takes a long time and I still haven't received my order.
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Martine H.
Rating: 5 out of 5
following a purchase from 21/04/2024
Excellent product that I really like the soap the oil-free cream the make-up remover finally everything is very good for the skin thank you to you
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Charok L.
Rating: 5 out of 5
following a purchase from 22/04/2024
The delay is a little long but the order was well received, the products smell good and I received 2 products as gifts, thank you pin UP secret. I'm going to try it and if it suits me I'll recommend it without hesitation.
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Isabella M.
Rating: 3 out of 5
following a purchase from 24/01/2024
Three stars because I love the products! The customer service is really bad! I had to wait over a month for my last order. And customer service barely responded to my messages. What a shame ...
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severine F.
Rating: 5 out of 5
following a purchase from 21/04/2024
Top as usual
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sandra D.
Rating: 5 out of 5
following a purchase from 19/04/2024
Perfect as usual!
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Élodie C.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very good product
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Sandrine P.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very good products, effective, good fragrances, environmentally friendly
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Françoise P.
Rating: 4 out of 5
following a purchase from 21/04/2024
Order delivered quickly
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Manon F.
Rating: 5 out of 5
following a purchase from 19/04/2024
I am extremely satisfied with your products
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Patricia C.
Rating: 4 out of 5
following a purchase from 19/04/2024
Hello, I would have thought to have more goat's milk in the products, so far my skin has no reaction. I love the fragrance of the products
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Jaqueline B.
Rating: 5 out of 5
following a purchase from 18/04/2024
Everything went great. Now it's time for testing. I'm satisfied so far
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Caroline C.
Rating: 5 out of 5
following a purchase from 20/04/2024
Perfect
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Pauline O.
Rating: 4 out of 5
following a purchase from 20/04/2024
The products are very good quality. I love the oil-free cream with the UV filter, it's perfect! Unfortunately, the cap doesn't fit on the bottle... not very practical to carry around...
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Aude G.
Rating: 5 out of 5
following a purchase from 19/04/2024
I'm still very happy with my Pin Up Secret products, and my big favorite is always the goat's milk soap! This week I discovered the hand and foot creams. I love the smell and the texture, they don't stick, they're perfect!
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Sabrina E.
Rating: 5 out of 5
following a purchase from 21/04/2024
Great products
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Christelle N.
Rating: 5 out of 5
following a purchase from 21/04/2024
Always great products I recommend 200%.
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Isabelle F.
Rating: 5 out of 5
following a purchase from 20/04/2024
Very good product, softer skin for both the hand cream and the oil-free face cream. I recommend +++
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Susanna K.
Rating: 5 out of 5
following a purchase from 19/04/2024
I love it !!!
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