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P
Rating: 4 out of 5
Very good product
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
Serious
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S
Rating: 1 out of 5
No package received!
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S
Rating: 1 out of 5
I did not receive my order completely, now I have to wait again for feedback, have not received any for 2 days
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L
Rating: 3 out of 5
I do like the products, but the pump function of the day cream was defective. Very annoying for the price.
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D
Rating: 4 out of 5
Shipping went smoothly, however, I unfortunately cannot tolerate the delivered cream "Creme Precieuse" at all with my sensitive, rosacea-prone skin. I have now definitively discontinued it after testing it for about three weeks. Too bad, I had hoped for more.
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K
Rating: 1 out of 5
I find the shipping totally exaggerated.
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D
Rating: 1 out of 5
The shipping was to a pickup station, I am not mobile and cannot walk 25 km to get there. So it will be sent back from there as well!
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M
Rating: 1 out of 5
I had ordered a set, the packaging was unfortunately completely torn, although the shipping box was intact on the outside. One soap was already chipped and crumbled. The soap dish is very large and open at the bottom, so it cannot be used for travel. Additionally, I did not tolerate the soap and cream and had a rash and inflammation for a week. I will definitely not order again and found both the packaging and the product very disappointing.
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I
Rating: 1 out of 5
Unfortunately, I am not satisfied with the order, as one product in my order was defective. I contacted customer service, but unfortunately, after 1 week I still have not received any feedback!
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A
Rating: 4 out of 5
I am super happy with the soaps, but unfortunately they are a bit too expensive for me to buy regularly.
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I
Rating: 3 out of 5
It's good.
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A
Rating: 1 out of 5
Package has not arrived. Still waiting for a refund.
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D
Rating: 4 out of 5
The products are fantastic. However, the packaging is sometimes misleadingly large and somewhat elaborate. I find this suboptimal in terms of sustainability.
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E
Rating: 1 out of 5
I did not receive my order because something went wrong with my delivery address.
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G
Rating: 1 out of 5
I have not received the products until today and also have not received any money back. Currently, according to Pin Up, a solution is still being sought.
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S
Rating: 4 out of 5
👍
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Z
Rating: 3 out of 5
Very satisfied with the product
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M
Rating: 4 out of 5
Package received well, quickly. Too bad there are additional customs fees to pay upon delivery.
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J
Rating: 4 out of 5
Very good this product
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S
Rating: 3 out of 5
I am satisfied with my order, I was just a bit surprised by the smell of the goat milk soap, but I don't have enough experience yet to know if the products are effective.
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C
Rating: 4 out of 5
Great
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A
Rating: 3 out of 5
Good product
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S
Rating: 1 out of 5
Bad - Package never arrived. Customer service does not respond.
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L
Rating: 4 out of 5
Incredible, the only true brand that has removed all my imperfections.
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H
Rating: 4 out of 5
Advice on the boxes. Fast shipping and very good tracking of the package.
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S
Rating: 4 out of 5
Great product
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N
Rating: 4 out of 5
Pleasant scent, I haven't been using it for long. I don't see the results yet.
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D
Rating: 3 out of 5
It seems that I cannot tolerate the soap. I suddenly get pimples.
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S
Rating: 1 out of 5
Unfortunately, I have not received any goods so far, as it was allegedly not possible to deliver them to the pickup store. A delivery to my address was not possible. For whatever reason.
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P
Rating: 1 out of 5
It is up to the shipping service provider. On March 24th, I received an email that I could pick up my package at the parcel shop. So I went there 3 days later only to be told that it is not there. The tracking shows that it is still in the distribution center. I find this very difficult, as I specifically went to the shop because of the email.
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M
Rating: 4 out of 5
A little small but very good
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S
Rating: 4 out of 5
Everything was fine But I was supposed to receive a gift that I did not get the hair mask supposedly broken so I'm not happy there
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Response from Pinup Secret
Dear Samira,
A
Rating: 1 out of 5
It burns on the face after a while and dries out the whole face
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C
Rating: 1 out of 5
I can only judge products that I have actually received
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S
Rating: 4 out of 5
Fast delivery Great product I recommend
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L
Rating: 1 out of 5
My package has not arrived..
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J
Rating: 4 out of 5
Good product, too bad it's overpriced even for goat's milk soap.
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O
Rating: 3 out of 5
Unfortunately, the package was not delivered to my home but was dropped off at a parcel shop. Since I was sick, I only got to pick up the package three days later. However, it was no longer at the parcel shop and was sent back.
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P
Rating: 1 out of 5
Unfortunately, my order never arrived, and I could only choose a parcel station and not my own address as the delivery location.
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