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B
Rating: 4 out of 5
Very pleasant sensation after a good cleansing of the skin and a pleasant smell.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 1, 3 and 4 stars
Reset filtersV
Rating: 1 out of 5
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
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S
Rating: 1 out of 5
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
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S
Rating: 4 out of 5
It feels good. But I can't say much about it yet. I'll have to wait a few days or weeks to see whether it really helps the skin. Soap feels good though.
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L
Rating: 4 out of 5
As I've only been using my product for a week, I can't say much about it yet. I really like it so far, except that I have really tight and dry skin after using it. But my night cream takes care of that and I don't notice any more. I would buy it again and again.
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A
Rating: 4 out of 5
Overall, the products are great. Just a big intolerance to the bi-phase make-up remover. My eyes got all red and puffy. As soon as I applied it, I felt a burning sensation, I should have stopped using it straight away...
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C
Rating: 1 out of 5
I received the wrong product and have to pay the return costs myself.
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E
Rating: 3 out of 5
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time :-) so far I could not use the soap yet must still wait
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L
Rating: 1 out of 5
My order never arrived!
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M
Rating: 4 out of 5
Efficient
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J
Rating: 4 out of 5
Order arrived quickly, to see with time for the effects.
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J
Rating: 1 out of 5
The tube arrived defective
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S
Rating: 4 out of 5
It was pretty good
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C
Rating: 4 out of 5
Great 👍
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S
Rating: 4 out of 5
I really like the pinup secret products ☺️
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M
Rating: 1 out of 5
Order not received
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C
Rating: 4 out of 5
All OK bravo
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C
Rating: 3 out of 5
The order took a little longer, but that was probably because I ordered just before New Year's Eve. That's why I didn't find the slightly longer delivery time quite so bad. What does bother me, however, is that you can only order the parcel to a DPD pick-up store and not directly to your home. I don't think that's appropriate in the year 2024.
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K
Rating: 1 out of 5
Delivery takes forever
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B
Rating: 4 out of 5
Great product
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D
Rating: 3 out of 5
I like buying the goat's milk soap but DPD may not be the best choice for delivery. I ordered before Christmas and my parcel has been at my local parcel delivery center for almost a week
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M
Rating: 1 out of 5
Order not received
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I
Rating: 4 out of 5
I've only been using it for a short time, see how long it lasts
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B
Rating: 4 out of 5
GOOD FOLLOW-UP
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A
Rating: 4 out of 5
Unfortunately, I never received a final email when the shipment was received at the parcel store. My account still says "dispatch". In the meantime, I have determined that the shipment has been returned to you. As I said, I have not received an email to pick up the parcel. The last time I received an email, it said that the parcel would arrive in 1-2 days and that I would receive another email. Too bad, I would have been very happy about the shipment. I would now be pleased to receive the shipment again or to be able to place an order with the same conditions after a refund. Yours sincerely, A. Schüller
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V
Rating: 1 out of 5
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
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C
Rating: 4 out of 5
Shipping took longer than stated
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P
Rating: 1 out of 5
My order has not arrived
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E
Rating: 1 out of 5
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
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L
Rating: 4 out of 5
Looks great
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S
Rating: 1 out of 5
I have not received the goods
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G
Rating: 1 out of 5
My package has still not arrived and I find the delivery time very long so far!
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M
Rating: 1 out of 5
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
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J
Rating: 1 out of 5
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
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C
Rating: 3 out of 5
I have ordered many times and am satisfied with the product itself. But it was advertised that if you order, you get the same product again for free. So I ordered at the regular price but only received one product. It's a shame that something is advertised and then not fulfilled. Unfortunately, I feel a bit cheated.
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I
Rating: 3 out of 5
What I ordered arrived. It wasn't quick, but I don't think that's important. You could make users aware of the fragrance of these products! Personally, I don't find it appealing. Otherwise, the products do what they are supposed to do very well!
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C
Rating: 4 out of 5
The first time I used the soap I felt my skin was clean, but the next time I used it I found it dry. The oil-free cream didn't moisturize me enough, and the moisturizing cream wasn't enough for me either. garden mist is good before applying creams I haven't yet tested the turmeric mask on the whole I like it but for this period, i.e. winter, it's a bit too little for my combination and dehydrated skin I love the smell of the products
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A
Rating: 4 out of 5
Product expensive fortunately Christmas promo
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L
Rating: 1 out of 5
I still haven't received my order after almost 2 weeks.
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A
Rating: 4 out of 5
Slightly long delivery time
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