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S
Rating: 3 out of 5
The cream did not meet my expectations too bad
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 1, 3 and 4 stars
Reset filtersB
Rating: 1 out of 5
I placed an order, one item was missing, they wouldn't send me back the missing item.
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M
Rating: 1 out of 5
No
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M
Rating: 1 out of 5
Nothing transcendent
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M
Rating: 1 out of 5
Since I've been using the soap, I've been getting pimples all over my face. I chose it to reduce my oily skin, but I can't see any improvement.
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B
Rating: 1 out of 5
I was on vacation and couldn't pick up the package in time, so it was returned. What about the money, when can I expect to receive information?
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D
Rating: 4 out of 5
Order delivered quickly and products very good.
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S
Rating: 1 out of 5
I have not received my order
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Z
Rating: 1 out of 5
I cannot judge the article, I did not receive it, because of the delivery service which says stre presented whereas I was there, then so-called 2nd passage Idem and I found a receipt telling me to present me to recover the parcel except that I left on vacations. I sent my daughter to pick it up with photo ID on her phone, and they refused. By the time I get home I don't know if my package will still be there because there is a delay, big disappointment for a 1st order, I so wanted to try the product on my vacation but too bad! So disappointing experience.
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N
Rating: 1 out of 5
I ordered two goat's milk soaps. Only one soap was in the package. I have not yet received a reply from customer service. The soap has also not been redelivered. This is not acceptable, especially as the soaps are expensive. I hope that someone will get in touch with me!!!!!!
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A
Rating: 1 out of 5
My order from 05.07.24 has still not arrived today (17.07.24), so unfortunately I can't give it a good rating.
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F
Rating: 3 out of 5
Order distributed because incorrectly indicated on the receiving site. Very badly done
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S
Rating: 3 out of 5
As I have very sensitive skin, I had no specific reaction when I used this soap.
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O
Rating: 4 out of 5
Very good to use, foams a lot and quickly. Refines the pores. Perfect as a daily cleanser as well as a mask 👌🏼
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H
Rating: 4 out of 5
I did not receive my first order. I had to reorder.
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J
Rating: 1 out of 5
Nul nul Toujours rien reçu j'ai commandé il y a déjà un bout de temps je demande un remboursement et apparement il faut patienter bien sûr pas de dédommagement très nul
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M
Rating: 1 out of 5
I couldn't reach customer service - not even by email. It's a great pity, as you have to rely on this when ordering online.
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C
Rating: 1 out of 5
Ordered and never received the goods.
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M
Rating: 3 out of 5
Received the mask dry. 😪
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F
Rating: 1 out of 5
I wouldn't actually give it a star, I'm a bit disappointed. I never received my order, it was apparently sent back straight away, although I was really looking forward to it. After 10 days I have not received a reply from customer service.
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B
Rating: 4 out of 5
I haven't tested the soap yet, I'll finish the one I have first. But I really like the intense fragrance!
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S
Rating: 4 out of 5
The container for the oil-free cream needs to be redesigned. The cap doesn't stay on, it keeps popping off.
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A
Rating: 1 out of 5
I did not receive the right product I made a claim but no news I'm disappointed
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I
Rating: 1 out of 5
I did not receive my package I received sneakers instead???I sent several emails to remedy this and I still have not received a response can you do what is necessary please thank you
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M
Rating: 1 out of 5
I placed an order, I'm missing 3 products and the customer service didn't want to know anything, all they said was that the "weight of the initial parcel is good" Disappointed!
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C
Rating: 1 out of 5
I ordered 2 of the same products from them and only one arrived. So far never received a refund or a soap. I'm pretty annoyed with the service.
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M
Rating: 1 out of 5
I received my parcel in a disastrous state extra mist was emptied
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F
Rating: 4 out of 5
I'm really satisfied with Pin Up secret, the best for me.
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P
Rating: 1 out of 5
I have not received the product. I indicated that I wanted my money back and nothing happened
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S
Rating: 1 out of 5
Tres satisfaite c'est toujours un plaisir de commander chez vous
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C
Rating: 4 out of 5
A little drying for my sensitive skin, but the purifying effect is TOP!
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K
Rating: 1 out of 5
I would like to send the soap back but get no reply
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A
Rating: 1 out of 5
I did not receive my order an incident has been opened, pending
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L
Rating: 1 out of 5
Never received my order
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V
Rating: 3 out of 5
Unfortunately, after placing the order, I didn't receive a confirmation email or any information that it had been dispatched etc.. I could only see on my account that I must have actually ordered it (because of the bank transfer). However, the delivery arrived very quickly and without any complications.
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E
Rating: 4 out of 5
Very good product and gentle on the skin
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L
Rating: 1 out of 5
I have not received my goods.
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N
Rating: 1 out of 5
Poor customer service, does not get in touch after defective order
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S
Rating: 4 out of 5
Top-notch products, of incredible quality and effectiveness On the other hand, they're far too expensive, so it's better to wait for a 40% discount or buy them at a chemist's, where they're almost half the price on the site.
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M
Rating: 1 out of 5
I have not received my order
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