The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Top products. However, 4 stars because there are too many promotions, you don't know which is the best.
Translated reviews
A
Alexandra V.
Rating: 3 out of 5
Delivery via GLS was unsatisfactory
Translated reviews
M
Mijanou S.
Rating: 1 out of 5
Absolute disaster. 2 orders within 4 weeks that have not arrived. Absolutely incompetent customer service, very poor communication by Pin Up with Klarna. I don't order anything there anymore, I'm still waiting for feedback from my order, placed on 15.12.23 Nobody knows where it is, I'm curious if I'll get my money back.
Translated reviews
N
Nicole H.
Rating: 1 out of 5
Absolute disaster!!! Poor customer service, I would absolutely advise against it!
Translated reviews
S
Sandrine T.
Rating: 4 out of 5
following a purchase from 16/01/2024
Super products, very satisfied with my purchases
Translated reviews
M
Melanie K.
Rating: 1 out of 5
Shitty!!!! Sevice is the purest crap .... actually zero stars, but does not work
Translated reviews
S
Sarah Helena R.
Rating: 1 out of 5
Unfortunately, the formula has been changed. Even with the cream, the soap dries out my face too much. Too bad, because it was simply great with the old formula.
Translated reviews
C
Christa C.
Rating: 1 out of 5
They deliver opened products. The handling of the complaint ,VERY BAD. Never order again!!!!
Translated reviews
W
William M.
Rating: 3 out of 5
The product arrived and was as expected. However, the entire exchange of information after the order was only in French, so I couldn't understand anything without an additional translator. If the ordering process works in German or English, it would also make sense to send further emails in these languages.
Translated reviews
S
Sylvia A.
Rating: 4 out of 5
I am satisfied, especially with impurities Pin Up Secret works very well and afterwards you have baby soft Haut☺️. I recommend it to others.
Translated reviews
E
Elfi N.
Rating: 1 out of 5
Order bad.
Translated reviews
J
Julia K.
Rating: 1 out of 5
I would never order again! Customer service is so miserable I waited 11 weeks for my refund. I had to write 10 emails and still got no answer. Never again
Translated reviews
R
Rebecca A.
Rating: 1 out of 5
Two times in a row no parcel received and ended up with something else in the parcel than ordered. The service did not help and the costs for reshipping to the address had to be paid by the customer when ordering again.
Translated reviews
S
Sina S.
Rating: 1 out of 5
I never received my order.
Translated reviews
J
Jana R.
Rating: 4 out of 5
I am very satisfied with the product. Would be nice if I could have it delivered directly to my home, but my address was not accepted
Translated reviews
G
Gina B.
Rating: 1 out of 5
Unfortunately, it did more harm to my skin than good. I thought an initial aggravation was normal but after 3 weeks I had severe acne from the soap although I had no problems with it before. Unfortunately, money was wasted
Translated reviews
A
Alina L.
Rating: 1 out of 5
No stars earned. No tracking number communicated, then I should pay the shipping again because it was at the dpd store for 10 days, but I didn't know when it would arrive there... only French websites indicated on request. Bad bad bad!!! Bad service. I will never order there again
Translated reviews
A
Aurelie R.
Rating: 4 out of 5
following a purchase from 15/01/2024
Very good products, fast shipping very satisfied I recommend
Translated reviews
J
Julia O.
Rating: 1 out of 5
The customer service is outrageous, I had to wait over a month for my package and then had to pick it up myself. Never again
Translated reviews
C
Christa B.
Rating: 4 out of 5
following a purchase from 12/01/2024
The goods were not delivered directly but to the store where I had to pick them up
Translated reviews
M
Morgane L.
Rating: 3 out of 5
following a purchase from 12/01/2024
parcel received very quickly, excellent product
Translated reviews
F
Flo B.
Rating: 1 out of 5
following a purchase from 13/01/2024
No delivery to the specified address
Translated reviews
K
Kim L.
Rating: 3 out of 5
following a purchase from 08/01/2024
The lids of the Creme Sans Huile bottles cannot be closed properly on any flat surface. They keep going up so that the lid only sits on top each time. This is particularly inconvenient when you are out and about and have the cream in your bag, as the lid then falls off every time and the bottle lies open in the bag. However, the product itself is highly recommended.
Translated reviews
L
Lea B.
Rating: 1 out of 5
Smells good and also gets nice and foamy. No better result. Unfortunately very expensive.
Translated reviews
C
Celine L.
Rating: 4 out of 5
I am very satisfied. Haven't seen above average results, but my skin hasn't gotten any worse in a long time. Dries out the skin a little, but also cleanses very thoroughly and the scent is pleasant.
Translated reviews
D
Daniela K.
Rating: 1 out of 5
Super great skin results, glad to have discovered the Secret range
Translated reviews
T
Tara-Tanita K.
Rating: 4 out of 5
Unfortunately, I can't have my delivery sent to my home but only to the nearest parcel store, which is a bit inconvenient... But the items are great!
Translated reviews
J
Julia R.
Rating: 1 out of 5
Unfortunately I can't tolerate it. I have allergy pimples every time after using it.
Translated reviews
S
Sina D.
Rating: 4 out of 5
following a purchase from 27/12/2023
Super great cream. It's just a shame that the pump dispenser stops working so quickly, but there's still a lot of cream in it and you have to get it out manually somehow.
Translated reviews
H
Hadidja A.
Rating: 4 out of 5
following a purchase from 12/01/2024
Very satisfied with your products they are of good quality
Translated reviews
O
Océane G.
Rating: 3 out of 5
following a purchase from 05/01/2024
Too bad there's no support for putting soap on it ... it stings the eyes ... there's better goat's milk soap.
Translated reviews
M
Mariette C.
Rating: 4 out of 5
following a purchase from 06/01/2024
Very satisfied with my purchase. My only regret is that I thought I'd have the soap box included with the product. Apart from that, I'm happy with my purchase.
Translated reviews
C
Coralie F.
Rating: 4 out of 5
following a purchase from 04/01/2024
I ordered the Goat's Milk Facial Soap. I'm very happy with it, my skin is already better after only a week of using it. It smells divine and leaves my skin smooth and clean. However, I have a minor complaint about the soap's very drying effect.
Translated reviews
A
Annick B.
Rating: 4 out of 5
following a purchase from 30/12/2023
Good product
Translated reviews
A
Asia K.
Rating: 4 out of 5
following a purchase from 28/12/2023
Good reception thank you, face care product ok since I know them, new hair care not yet tested to see ...
Translated reviews
E
EVELYNE J.
Rating: 4 out of 5
following a purchase from 27/12/2023
Good product, I recommend it
Translated reviews
T
Tayssir B.
Rating: 4 out of 5
following a purchase from 25/12/2023
So far I haven't seen any real results, but I still like the range I've chosen (goat's milk soap, precious oil cream). The soap dries out the skin a little (which is normal), so I recommend applying a cream afterwards.
Translated reviews
L
Lola R.
Rating: 4 out of 5
following a purchase from 01/12/2023
I can already see some changes
Translated reviews
R
rodier R.
Rating: 4 out of 5
following a purchase from 21/12/2023
Very good product
Translated reviews
V
Valerie A.
Rating: 4 out of 5
following a purchase from 20/12/2023
After applying the precious cream, my skin feels tight...
Translated reviews
We use cookies for audience measurement and improving user experience.