The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.
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Lydia B.
Rating: 4 out of 5
following a purchase from 03/12/2023
Good site. Perfect delivery
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Nouzlati A.
Rating: 1 out of 5
following a purchase from 01/12/2023
I did not receive the soap
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Nadine J.
Rating: 1 out of 5
following a purchase from 02/12/2023
Package supposedly received when mailbox is empty
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Kenza O.
Rating: 1 out of 5
following a purchase from 04/12/2023
A century to repay lost parcels
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Chloé B.
Rating: 4 out of 5
following a purchase from 03/12/2023
Quality product. My skin is much more beautiful since I started using Pin Up Secret products. One small drawback: the oil's packaging. The cap doesn't fit on the bottle.
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Audrey B.
Rating: 1 out of 5
following a purchase from 04/12/2023
No improvement and even more pimples on the lower face. Very disappointed
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Hanane B.
Rating: 1 out of 5
following a purchase from 28/11/2023
I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.
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Nadia D.
Rating: 3 out of 5
following a purchase from 25/11/2023
Drying product
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Paulina M.
Rating: 1 out of 5
following a purchase from 24/11/2023
Hello, I still haven't received my coli
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Elise C.
Rating: 1 out of 5
following a purchase from 20/11/2023
Package received 10 days after order, damaged
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Samantha S.
Rating: 4 out of 5
following a purchase from 29/11/2023
I order and recommend goat's milk soap every time there's a good promo code (at full price, it's still too expensive compared to competing products).
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farrah A.
Rating: 4 out of 5
following a purchase from 26/11/2023
It's been more than 3 years that I know this brand and that I order the pin-up soap I recommend !!!
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Harmony R.
Rating: 1 out of 5
following a purchase from 26/11/2023
Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!
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Isabelle L.
Rating: 4 out of 5
following a purchase from 25/11/2023
Delivery is always fast
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Olivia C.
Rating: 4 out of 5
following a purchase from 21/11/2023
Delivery takes a little longer each time
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Muriel B.
Rating: 4 out of 5
following a purchase from 28/11/2023
Super
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Refka S.
Rating: 1 out of 5
following a purchase from 21/11/2023
Delivery too late
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Noura G.
Rating: 1 out of 5
following a purchase from 27/11/2023
All the products have not been delivered and now it's an obstacle course to get them back!
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Véronique C.
Rating: 1 out of 5
following a purchase from 28/11/2023
order error
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Adeline B.
Rating: 3 out of 5
following a purchase from 28/11/2023
Parcel received quickly, products always at the top except that I ordered 2 soaps, I received only one, I made the dispute, sent photos and videos and I have no more news, disappointed with the SAV.
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Karin G.
Rating: 3 out of 5
following a purchase from 24/11/2023
The oil-free cream is really good, but the glass bottle is not ideal. There's a lot of cream left in the bottle. The angles inside the bottle should be rounded to make it easier to extract the cream and reduce waste. Several cartons of the oil-free cream were damaged, which is inconvenient if you want to give them as gifts. But the products are great.
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Laetitia D.
Rating: 1 out of 5
following a purchase from 23/11/2023
Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.
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nelly K.
Rating: 4 out of 5
following a purchase from 28/11/2023
Fast delivery and quality products
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Sandrine D.
Rating: 4 out of 5
following a purchase from 26/11/2023
Package arrived in good condition Very satisfied
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Assia C.
Rating: 3 out of 5
following a purchase from 26/11/2023
the box is pretty, I haven't tested the product yet but the parcel arrived very late and I didn't even receive an apology I think that's the least I can do.
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Millithia B.
Rating: 3 out of 5
following a purchase from 23/11/2023
I had allergies because of the soap so I stopped using it but the rest I would see with time.
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Stéphanie P.
Rating: 3 out of 5
following a purchase from 20/11/2023
I paid the shipping costs to have my order in 48h and I received it more than 10 days later. Disappointed by this service m1is very good product.
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July V.
Rating: 1 out of 5
following a purchase from 25/11/2023
Not received my coli
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Alyson A.
Rating: 3 out of 5
following a purchase from 27/11/2023
Unfortunately I did not receive my complete order.
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Maéva M.
Rating: 1 out of 5
following a purchase from 28/11/2023
I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.
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Linda L.
Rating: 1 out of 5
following a purchase from 27/11/2023
I put my home address but had to transport to another address to pick up my parcel.
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BLANDINE V.
Rating: 4 out of 5
following a purchase from 25/11/2023
Very happy with these products, but a little disappointed with the deep hair care, the pump does not work so I have to unscrew and take the care with my fingers.
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Léna C.
Rating: 4 out of 5
following a purchase from 26/11/2023
Yes for the goat's milk soaps, I've been using them for 2 years. As for the box, I'm clearly disappointed by the quality for the price.
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Stéphanie L.
Rating: 1 out of 5
following a purchase from 26/11/2023
I haven't received my order since October!
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Marie-Charlotte C.
Rating: 1 out of 5
following a purchase from 25/11/2023
The cream is not great... It leaves my skin very dry
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Céline P.
Rating: 4 out of 5
following a purchase from 26/11/2023
Very satisfied with the product ordered, but less so with the carrier, who took the liberty of changing the collection point, which was further away and less convenient to collect.
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Garnier B.
Rating: 1 out of 5
following a purchase from 25/11/2023
Top
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