Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 3 and 4 stars

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L
Laura P.
Rating: 4 out of 5
following a purchase from 13/01/2019
Good product. Fast delivery. But customer service leaves something to be desired.
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Kubra A.
Rating: 4 out of 5
following a purchase from 14/01/2019
I have been using it for 3 days and I am already very satisfied! For a very acneic skin, you can quickly notice the evolution, you just have to be patient! Hope it lasts :)
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Gilda P.
Rating: 4 out of 5
following a purchase from 13/01/2019
I've been waiting to see if I've been using it for two weeks...
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Virginie H.
Rating: 4 out of 5
following a purchase from 13/01/2019
Pleasant product, satisfactory results
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Maeva P.
Rating: 1 out of 5
following a purchase from 12/01/2019
Three good
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Sibylle J.
Rating: 4 out of 5
following a purchase from 13/01/2019
Products received quickly and in good condition. Soap packaging not practical. Good products
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Mégane L.
Rating: 4 out of 5
following a purchase from 12/01/2019
Serious site, and top product
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D
Delphine S.
Rating: 4 out of 5
following a purchase from 13/01/2019
Received 1 week after order
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Mathilde B.
Rating: 4 out of 5
following a purchase from 13/01/2019
Satisfied with the product, the reception
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Elodie B.
Rating: 4 out of 5
following a purchase from 13/01/2019
Good products, fast shipping
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Sandrine M.
Rating: 3 out of 5
following a purchase from 11/01/2019
There was a product missing from my package, even though it was well invoiced and paid for. After several emails, I finally got my missing product without any commercial gesture from you. 1st order on it.
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Eugénie M.
Rating: 4 out of 5
following a purchase from 13/01/2019
Good.
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Jennifer C.
Rating: 4 out of 5
following a purchase from 11/01/2019
?
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Violaine S.
Rating: 4 out of 5
following a purchase from 12/01/2019
Very good products. However a delivery time clearly exceeded!
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Annabelle M.
Rating: 1 out of 5
following a purchase from 12/01/2019
1st order and a product is missing
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E
Emilie F.
Rating: 1 out of 5
following a purchase from 09/01/2019
One of the products in my package was unsealed, it leaked all over the place. After I complained to customer service, I was never contacted again. Very disappointed knowing that the products are worth a certain amount!
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C
Carole P.
Rating: 4 out of 5
following a purchase from 06/01/2019
Easy navigation and good product presentation
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Delphine M.
Rating: 4 out of 5
following a purchase from 03/01/2019
Bien
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Marie D.
Rating: 4 out of 5
following a purchase from 10/01/2019
Good product! 2 weeks of use I can see the difference.
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Carole P.
Rating: 4 out of 5
following a purchase from 09/01/2019
Bien
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Virginie G.
Rating: 4 out of 5
following a purchase from 09/01/2019
Still in test phase for the product ordered but the order/delivery went very well.
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Justine F.
Rating: 4 out of 5
following a purchase from 11/01/2019
The order took 1 week to arrive while on the site it marks delivery in 72 hours Max ... apart from that, I have used the soap only once as a mask and the rest of the time in facial cleansing and my skin is very very very soft and I already see an improvement in the acne. To be seen now on the long term !
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Mathilde G.
Rating: 4 out of 5
following a purchase from 10/01/2019
Bien
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Wahiba B.
Rating: 4 out of 5
following a purchase from 05/01/2019
Les
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Rahma M.
Rating: 4 out of 5
following a purchase from 10/01/2019
Bien
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Julie T.
Rating: 3 out of 5
following a purchase from 10/01/2019
The soap was broken when he arrived
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Manon C.
Rating: 3 out of 5
following a purchase from 10/01/2019
I was expecting a slightly more professional package, even with the brand name on it, but all I got was a box from a hanger company.
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Manon B.
Rating: 4 out of 5
following a purchase from 10/01/2019
Quality products but a little expensive all the same
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Dominique G.
Rating: 4 out of 5
following a purchase from 04/01/2019
I am delighted with the products, but I found the time between ordering and receiving them too long.
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Louise T.
Rating: 4 out of 5
following a purchase from 10/01/2019
Super
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Elodie T.
Rating: 4 out of 5
following a purchase from 11/01/2019
Good product but beware of sensitive skin
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Angelina F.
Rating: 4 out of 5
following a purchase from 10/01/2019
Very good products. However, it is necessary to apply a moisturizing cream to avoid drying out the skin.
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Marion T.
Rating: 4 out of 5
following a purchase from 10/01/2019
Slightly long delivery but fantastic products!
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Sonia H.
Rating: 3 out of 5
following a purchase from 10/01/2019
Goat's milk soap dries my skin very much and the cream burns me.
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Éloïse L.
Rating: 4 out of 5
following a purchase from 10/01/2019
Received very quickly one week that I test the box with cream, mask and peeling, for the moment great, very nice, I'm waiting to see if my spots and eczema plaque calms down with all that?
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M
Maud T.
Rating: 3 out of 5
following a purchase from 10/01/2019
The product packaging was damaged. The boxes were torn on the inside but not on the outside, as if someone had already touched the products and taken them out of their packaging... strange.
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Léonie M.
Rating: 3 out of 5
following a purchase from 10/01/2019
I did not receive my package in the right place.
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Elodie L.
Rating: 4 out of 5
following a purchase from 10/01/2019
Very good product! But it's been twice that I've received my order at the wrong post office.
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Aurelie P.
Rating: 4 out of 5
following a purchase from 10/01/2019
Very good products
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Joséphine B.
Rating: 4 out of 5
following a purchase from 10/01/2019
Nothing to complain about! I recommend
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