Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 3 and 4 stars

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A
Anouchka C.
Rating: 1 out of 5
following a purchase from 31/10/2023
Package not received. I am still waiting.
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Emmanuelle B.
Rating: 3 out of 5
following a purchase from 31/10/2023
I find that the composition of some products has changed: soap, peeling especially!
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NATHALIE M.
Rating: 1 out of 5
following a purchase from 01/11/2023
On opening the parcel the soap was broken.
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Ines O.
Rating: 1 out of 5
following a purchase from 01/11/2023
my parcel has been stolen and I'm still waiting for it to be returned.
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Andree M.
Rating: 4 out of 5
following a purchase from 31/10/2023
Very good product soft texture
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Marie-Catherine G.
Rating: 4 out of 5
following a purchase from 01/11/2023
Pump is difficult to prime for oil-free cream bottle
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Cecile J.
Rating: 4 out of 5
following a purchase from 01/11/2023
I've been using goat's milk soaps for a long time now and I'm completely satisfied with them. My skin has changed since then and looks great.
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Manon L.
Rating: 1 out of 5
following a purchase from 31/10/2023
No one breaks the skin
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Emilie B.
Rating: 1 out of 5
following a purchase from 01/11/2023
I never received my order
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Julia R.
Rating: 3 out of 5
following a purchase from 25/10/2023
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
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Marine L.
Rating: 3 out of 5
following a purchase from 30/10/2023
It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.
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Elodie C.
Rating: 1 out of 5
following a purchase from 28/10/2023
One product is missing from the package, the.cream!
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Sophie P.
Rating: 4 out of 5
following a purchase from 29/10/2023
I'm very satisfied with both the soap and the face cream. However, I'm not so keen on the grain-free peel, which I find very difficult to apply to the face.
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Fabienne C.
Rating: 1 out of 5
following a purchase from 29/10/2023
The old peeling pack has an unpleasant smell....Is this normal?
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morgane B.
Rating: 3 out of 5
following a purchase from 30/10/2023
Lack of product incomplete order
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Asmao K.
Rating: 1 out of 5
following a purchase from 28/10/2023
The cream is much more liquid and less nourishing than before. Disappointed
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Françoise S.
Rating: 1 out of 5
following a purchase from 30/10/2023
My parcel was incomplete.
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Id Tayeb A.
Rating: 3 out of 5
following a purchase from 26/10/2023
It dries pimples and reduces stains 👍
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Korane G.
Rating: 4 out of 5
following a purchase from 25/10/2023
I've been ordering this brand for years from Reunion Island and I love it. But now there are taxes when I arrive in the country, so I won't be ordering anymore. I'm really disappointed...
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Atika S.
Rating: 1 out of 5
following a purchase from 25/10/2023
Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed
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Isabelle B.
Rating: 4 out of 5
following a purchase from 24/10/2023
I've just started using it and I'm very satisfied.
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Lucyle B.
Rating: 4 out of 5
following a purchase from 24/10/2023
Very good products
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Vanessa M.
Rating: 1 out of 5
following a purchase from 24/10/2023
Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.
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Justine V.
Rating: 1 out of 5
following a purchase from 23/10/2023
Incorrect order, wrong product
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Camille B.
Rating: 1 out of 5
following a purchase from 20/10/2023
My parcel is incomplete and they won't return my precious complexion soap.
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Alexia H.
Rating: 3 out of 5
following a purchase from 22/10/2023
I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.
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cynthia G.
Rating: 4 out of 5
following a purchase from 20/10/2023
Great product
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Solene J.
Rating: 4 out of 5
following a purchase from 22/10/2023
The soap makes the skin extremely soft, but the oil-free cream dries the skin out a lot, even after several uses (I have dry skin with an atopic tendency). To be seen over time for the reduction of imperfections.
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Laetitia D.
Rating: 1 out of 5
following a purchase from 19/10/2023
So far, after 1 week of use, no change for me.
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Séverine R.
Rating: 4 out of 5
following a purchase from 17/10/2023
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Mahealanie B.
Rating: 3 out of 5
following a purchase from 13/10/2023
The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.
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Emma B.
Rating: 1 out of 5
following a purchase from 17/10/2023
I'm still waiting for my order!
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Khadidja G.
Rating: 3 out of 5
following a purchase from 13/10/2023
I received my order incomplete I could not find the soap box 😔
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Aurélie M.
Rating: 1 out of 5
following a purchase from 15/10/2023
The jar was full of dried cream on the outside, as if the jar had already been opened.
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Sandrine H.
Rating: 3 out of 5
following a purchase from 13/10/2023
Disappointed by the products
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Alice G.
Rating: 1 out of 5
following a purchase from 12/10/2023
I never received my product ...still waiting for customer service
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Fatiha Y.
Rating: 3 out of 5
following a purchase from 13/10/2023
To offer
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Alexia D.
Rating: 1 out of 5
following a purchase from 09/10/2023
An item is missing from my order and customer service is not responding.
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Virginie T.
Rating: 1 out of 5
following a purchase from 11/10/2023
Missing a product
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Clara L.
Rating: 1 out of 5
following a purchase from 07/10/2023
I ordered the 138€ set 3 times ... I also bought the soap holder 3 times in order to have a complete set for Christmas gifts, and when I received my package it was missing the 3 soaps included in the initial 138€ set!!!! If you're going to offer sets, you might as well have them in stock.... Rather than putting them together for each order! Really disappointed... especially for the amount of products I ordered.
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