Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 3 and 4 stars

Reset filters
E
Elina L.
Rating: 1 out of 5
following a purchase from 10/10/2023
For my part, it didn't work and I got even more pimples.
Translated reviews
D
Dounia C.
Rating: 1 out of 5
following a purchase from 03/10/2023
Catastrophic. I tried to make excuses for this product by saying that other factors could explain the state of my skin. But I'm forced to admit that these factors had never caused such a result on my face. It felt like a swarm of bees had savagely attacked me.
Translated reviews
D
Dayana S.
Rating: 1 out of 5
following a purchase from 06/10/2023
I haven't received my order
Translated reviews
J
Justine E.
Rating: 1 out of 5
following a purchase from 09/10/2023
To date, I still haven't received my order. I'm told it's a problem with the post office and that a claim has been opened (processing time between 15 days and 3 weeks). In the meantime, no solution has been found and I still don't have my products!
Translated reviews
L
Laetitia L.
Rating: 4 out of 5
following a purchase from 05/10/2023
Relatively fast delivery. Top that. The products are great. I recommend them.
Translated reviews
A
Alexandra T.
Rating: 4 out of 5
following a purchase from 05/10/2023
I've been using Pin Up products for several years now and I'm very satisfied. I can't do without them anymore.
Translated reviews
L
Laurie P.
Rating: 3 out of 5
following a purchase from 05/10/2023
Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!
Translated reviews
D
Djamila Z.
Rating: 4 out of 5
following a purchase from 04/10/2023
Top
Translated reviews
L
Linda A.
Rating: 1 out of 5
following a purchase from 04/10/2023
I never received it I requested a return of my parcel or a refund
Translated reviews
M
Mariam D.
Rating: 1 out of 5
following a purchase from 03/10/2023
I haven't seen the promised results...
Translated reviews
S
Salima A.
Rating: 1 out of 5
following a purchase from 04/10/2023
.
Translated reviews
I
Imène A.
Rating: 4 out of 5
following a purchase from 04/10/2023
The delivery was a little long and inconvenient. I asked for home delivery and I had to travel to pick up my parcel.
Translated reviews
K
Khedidja M.
Rating: 1 out of 5
following a purchase from 03/10/2023
Half of my products are missing, I am waiting for a return
Translated reviews
E
Elisa C.
Rating: 1 out of 5
following a purchase from 02/10/2023
I've been ordering the oil-free cream and soap for several years now, and it's been 2x since the push button on the oil-free cream didn't work, so I'm forced to use the old one.
Translated reviews
M
Marion D.
Rating: 1 out of 5
following a purchase from 04/10/2023
My order was missing a product. Impossible to get a refund or to receive the product. Very disappointed.
Translated reviews
C
Cynthia H.
Rating: 1 out of 5
following a purchase from 05/10/2023
Even more buttons than before
Translated reviews
I
Ilham S.
Rating: 1 out of 5
following a purchase from 02/10/2023
I did not open all the boxes of my order when I received it but yesterday I wanted to make a mask and once the box opened the inside of the box wet u'e once the skin opened the plastic inside was already opened so the water was out of the box that's why it was wet really disappointed for the.mask
Translated reviews
A
Adeline T.
Rating: 4 out of 5
following a purchase from 05/10/2023
I've been using the soap for over a year and it's great. The oil-free cream is great for the day over your serums. Less convinced by the face scrub. To be seen.
Translated reviews
C
Cindy M.
Rating: 1 out of 5
following a purchase from 03/10/2023
Super product for the essential box but when I make contact because I am missing a product purchased next to the box I am sent back to colissimo because the weight of the package left with them and normal but the package was unopened when I received it and colissimo tells me to check with my order site. No refund or return for the missing product.
Translated reviews
Z
Zahoua B.
Rating: 1 out of 5
following a purchase from 03/09/2023
Hello, Since 2023 the brand has changed the composition of its goat's milk soap, which I find really disappointing given its effectiveness before that date.
Translated reviews
S
Sandrine A.
Rating: 3 out of 5
following a purchase from 01/10/2023
The cream had its tablet broken, so it was open! I was very disappointed, but I kept it anyway, disappointed at the lack of attention. Feedback from a customer who tested it? not you, the product is brand new and therefore never opened, otherwise it would be sent as a sample, wouldn't it? The parcel delivered by shop to shop arrived 20km from my home, the relay was not respected.
Translated reviews
S
Severine C.
Rating: 4 out of 5
following a purchase from 02/10/2023
I've been using all the products for 1 week. To be seen over time. Pleasant-smelling soap, nickel oil-free cream. Scrub doesn't smell great to my taste.
Translated reviews
A
Asma S.
Rating: 4 out of 5
following a purchase from 02/10/2023
Top!
Translated reviews
L
Laetitia G.
Rating: 3 out of 5
following a purchase from 03/10/2023
I've been feeling like my skin is all dry for a few days now and it's starting to get cold too.
Translated reviews
L
Linda H.
Rating: 1 out of 5
following a purchase from 01/10/2023
My order is missing one product, no news from the brand!
Translated reviews
S
Sophie H.
Rating: 1 out of 5
following a purchase from 29/09/2023
I had my order delivered to a relay point. I received a text message on 06.10 to pick it up. Being away for the weekend, I couldn't make it. When I went to pick it up on 14.10 it was gone. And the owners of your relay point were very unpleasant.
Translated reviews
C
camélia B.
Rating: 1 out of 5
following a purchase from 25/09/2023
I have not received the parcel
Translated reviews
S
Shirley P.
Rating: 4 out of 5
following a purchase from 29/09/2023
The mask was missing from my order
Translated reviews
J
Josiane M.
Rating: 4 out of 5
following a purchase from 29/09/2023
Superb soap
Translated reviews
N
Nathalie C.
Rating: 1 out of 5
following a purchase from 29/09/2023
A product is missing. On the same day I received it, I sent an e-mail with a photo of the contents. A few days later I received an e-mail asking me to send a photo of the contents, which I had already done, and photos of the package and label. I replied to this e-mail with the fifferent photos requested. Since then I've had no news... not even about receiving the photos... So for the moment I'm not very happy... I'm still waiting for Monday, hoping that.... Not to mention that I don't find my skin extraordinary since I've been using the products, so I'm thinking first and last order. I find my complexion dull. I'm going back to my old routine which suited me much better.
Translated reviews
A
Aminatou M.
Rating: 1 out of 5
following a purchase from 29/09/2023
No star I didn't receive my order and it was returned and I don't know why because my address was on it. I have my invoice
Translated reviews
M
Margot D.
Rating: 3 out of 5
following a purchase from 30/09/2023
Top products. However, I received an open mask and my cream does not close... and no response from customer service for 10 days...
Translated reviews
A
Alexandra A.
Rating: 3 out of 5
following a purchase from 01/10/2023
The products are good but the kit is missing. We have made a complaint but nothing so far.
Translated reviews
T
tifany L.
Rating: 1 out of 5
following a purchase from 01/10/2023
I have not received my order
Translated reviews
H
Helodye V.
Rating: 1 out of 5
following a purchase from 30/09/2023
Disappointed ... classic soap so even more disappointed
Translated reviews
C
Caroline B.
Rating: 1 out of 5
following a purchase from 30/09/2023
My package left I have them complete arrive missing 2 item open carton and it's up to me to make a claim to the post office which will be put without action but I paid my 3 article
Translated reviews
L
Lila S.
Rating: 3 out of 5
following a purchase from 01/10/2023
Good, but it stings the skin
Translated reviews
C
Caroline D.
Rating: 1 out of 5
following a purchase from 14/09/2023
Ordered on September 27, it's now October 13, and I still haven't received my parcel, nor has customer service contacted me.
Translated reviews
E
Elif A.
Rating: 3 out of 5
following a purchase from 28/09/2023
Good product. But too bad 1 product out of 3 was forgotten, I had to wait for it to be sent to me 1 week later.
Translated reviews
S
Sacra M.
Rating: 1 out of 5
following a purchase from 28/09/2023
Fast delivery but ineffective product soap that gives pimples and cream that doesn't even moisturize! Disappointed
Translated reviews