The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I'm very happy with your product and I recommend that people around me use it too, but I'm not happy with the delivery because every time your delivery service doesn't ring (dpd) and I have to go somewhere to pick up the product.
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Nathalie M.
Rating: 3 out of 5
following a purchase from 28/09/2023
Didn't receive the product ordered but parcel sent quickly and very well packaged.
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Emilie L.
Rating: 4 out of 5
following a purchase from 24/09/2023
Product conforms to the description, fast delivery but not to the chosen relay point.
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Tiphaine A.
Rating: 3 out of 5
following a purchase from 28/09/2023
To keep trying but for the moment I'm not wouhahou
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Hakima E.
Rating: 1 out of 5
following a purchase from 26/09/2023
I hated it, it didn't change a thing
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CATHERINE M.
Rating: 3 out of 5
following a purchase from 26/09/2023
Received in German but must mail made without reply 🥴
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Nadaa S.
Rating: 1 out of 5
following a purchase from 28/07/2023
I never received my order because the people who dealt with it did not check my change of address email which I had sent just a few minutes after my order (5 minutes after).
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Cassandra B.
Rating: 1 out of 5
following a purchase from 26/09/2023
Product broken and opened on receipt.
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Chloe G.
Rating: 4 out of 5
following a purchase from 26/09/2023
Perfect and top products! The only negative thing is that the packaging is far too rigid in bottle format. It's hard to get the cleansing milk or the exfoliating cream out... But the quality of the products is there and I wouldn't change a thing! Good improvement!
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Amel O.
Rating: 1 out of 5
following a purchase from 25/09/2023
The products don't work at all, I feel itching and tingling every time I use the precious cream and oil-free cream.
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Sabrina H.
Rating: 1 out of 5
following a purchase from 22/09/2023
Null
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Joanne E.
Rating: 1 out of 5
following a purchase from 24/09/2023
Crème tounée
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Audrey L.
Rating: 4 out of 5
following a purchase from 22/09/2023
Ordered soap with box and received soap with brush. I wrote to customer service and no return. Disappointed I have been ordering from this site for over 6 years without any problem...
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Asma S.
Rating: 4 out of 5
following a purchase from 25/09/2023
Top delivery, well-packaged product, but not enough experience of use, to be seen over time.
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Shirine B.
Rating: 4 out of 5
following a purchase from 22/09/2023
Fine
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Rose-marie B.
Rating: 1 out of 5
following a purchase from 21/09/2023
Good product but still expensive
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sylvie A.
Rating: 1 out of 5
following a purchase from 21/09/2023
disappointed product without protection yellowed and smells very bad call customer service who offered to buy a product at 50 percent a joke, site to flee
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Fatima B.
Rating: 1 out of 5
following a purchase from 20/09/2023
I'm not satisfied because on the site I paid over 30€ and the next day I went to the local pharmacy and to my great surprise they were selling your products for half the price (15€ for your soap instead of 32 on your site).
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Emilie L.
Rating: 1 out of 5
following a purchase from 19/09/2023
Error when receiving the parcel, wrong items received. The after-sales service asks for the items to be returned so that they can be sent to another person. The hygiene is more than regrettable and not worthy of a cosmetics brand.
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Jessica R.
Rating: 3 out of 5
following a purchase from 19/09/2023
My order was incomplete
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Yousra B.
Rating: 1 out of 5
following a purchase from 17/09/2023
Very satisfied
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Linda D.
Rating: 1 out of 5
following a purchase from 13/09/2023
Hello, I'm disappointed by my purchase. My daughter, who has mild acne until now, has been using the soap for a week and it's been a disaster. She has many more pimples than usual, and they are inflammatory pimples. Her face is unrecognizable. I don't understand why this soap is supposed to reduce pimples. I don't recommend it at all.
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Sandrina L.
Rating: 1 out of 5
following a purchase from 14/09/2023
I didn't have time to look for my parcel.
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Benedicte D.
Rating: 1 out of 5
following a purchase from 13/09/2023
I ordered 2 items and only received one. I'm still waiting for a response from customer service... I'm usually satisfied...
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Isabelle D.
Rating: 1 out of 5
following a purchase from 13/09/2023
I have not received my order in full and have been waiting for the return for over a week.
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Sandra G.
Rating: 3 out of 5
following a purchase from 11/09/2023
This week I ordered the face soap that I've been paying for for 1 year, unfortunately I've noticed that the quality is different from other times. It breaks by itself, not solid at all. I don't know what it could be due to!
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Sandra B.
Rating: 1 out of 5
following a purchase from 11/09/2023
I never received the package
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Lucie Z.
Rating: 4 out of 5
following a purchase from 09/09/2023
Easy to use
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Diahoumba D.
Rating: 4 out of 5
following a purchase from 08/09/2023
I thought there was a container with the soap to put it in but no! otherwise impeccable.
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Marie M.
Rating: 4 out of 5
following a purchase from 07/09/2023
Happy with my purchase. I think it's a shame not to have more explanations on how to use the products, especially when you order a boxed set. Peeling difficult to apply.
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Justine R.
Rating: 1 out of 5
following a purchase from 07/09/2023
I placed an order and never received my package. I received an email to say it was in my mailbox, but nothing was inside...
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Marie France G.
Rating: 4 out of 5
following a purchase from 05/09/2023
Very good
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Jennifer F.
Rating: 3 out of 5
following a purchase from 06/09/2023
I ordered a set of 2 soaps and 1 brush. The brush was not delivered.
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Darine N.
Rating: 4 out of 5
following a purchase from 06/09/2023
Long-term skin radiance, but I find that it dries out a little.
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Jeanne B.
Rating: 1 out of 5
following a purchase from 06/09/2023
Very disappointed with the after-sales service: order placed on September 6, still not received today the parcels are resent to the sender that makes twice. and the after-sales service, sends only automatic messages does not answer the other questions. I've been a customer for 5 years
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Caroline C.
Rating: 1 out of 5
following a purchase from 05/09/2023
The soap has changed its smell, it's not at all like before.
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Gwenaëlle C.
Rating: 1 out of 5
following a purchase from 05/09/2023
Disappointing product. I used it for 5 days because I had a rash ++ and my skin was becoming very sensitive and painful. After stopping using the soap, the pimples faded and my skin was less sensitive. The soap also had an unpleasant smell. Bad experience for me.
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Bintougbe L.
Rating: 1 out of 5
following a purchase from 04/09/2023
I have not received my order
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Britanie D.
Rating: 1 out of 5
following a purchase from 29/08/2023
I still haven't received my parcel, I send emails but I get no answer.
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Pirard S.
Rating: 1 out of 5
following a purchase from 04/09/2023
PACKAGE INCOMPLETE ... NO RESPONSE FROM CUSTOMER SERVICE...
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