Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 3 and 4 stars

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R
Rose-Marie B.
Rating: 1 out of 5
following a purchase from 21/09/2023
Good product but still expensive
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Sylvie A.
Rating: 1 out of 5
following a purchase from 21/09/2023
disappointed product without protection yellowed and smells very bad call customer service who offered to buy a product at 50 percent a joke, site to flee
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Fatima B.
Rating: 1 out of 5
following a purchase from 20/09/2023
I'm not satisfied because on the site I paid over 30€ and the next day I went to the local pharmacy and to my great surprise they were selling your products for half the price (15€ for your soap instead of 32 on your site).
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Emilie L.
Rating: 1 out of 5
following a purchase from 19/09/2023
Error when receiving the parcel, wrong items received. The after-sales service asks for the items to be returned so that they can be sent to another person. The hygiene is more than regrettable and not worthy of a cosmetics brand.
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Jessica R.
Rating: 3 out of 5
following a purchase from 19/09/2023
My order was incomplete
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Yousra B.
Rating: 1 out of 5
following a purchase from 17/09/2023
Very satisfied
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Linda D.
Rating: 1 out of 5
following a purchase from 13/09/2023
Hello, I'm disappointed by my purchase. My daughter, who has mild acne until now, has been using the soap for a week and it's been a disaster. She has many more pimples than usual, and they are inflammatory pimples. Her face is unrecognizable. I don't understand why this soap is supposed to reduce pimples. I don't recommend it at all.
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Sandrina L.
Rating: 1 out of 5
following a purchase from 14/09/2023
I didn't have time to look for my parcel.
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Benedicte D.
Rating: 1 out of 5
following a purchase from 13/09/2023
I ordered 2 items and only received one. I'm still waiting for a response from customer service... I'm usually satisfied...
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Isabelle D.
Rating: 1 out of 5
following a purchase from 13/09/2023
I have not received my order in full and have been waiting for the return for over a week.
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Sandra G.
Rating: 3 out of 5
following a purchase from 11/09/2023
This week I ordered the face soap that I've been paying for for 1 year, unfortunately I've noticed that the quality is different from other times. It breaks by itself, not solid at all. I don't know what it could be due to!
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Sandra B.
Rating: 1 out of 5
following a purchase from 11/09/2023
I never received the package
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Lucie Z.
Rating: 4 out of 5
following a purchase from 09/09/2023
Easy to use
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Diahoumba D.
Rating: 4 out of 5
following a purchase from 08/09/2023
I thought there was a container with the soap to put it in but no! otherwise impeccable.
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Marie M.
Rating: 4 out of 5
following a purchase from 07/09/2023
Happy with my purchase. I think it's a shame not to have more explanations on how to use the products, especially when you order a boxed set. Peeling difficult to apply.
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Justine R.
Rating: 1 out of 5
following a purchase from 07/09/2023
I placed an order and never received my package. I received an email to say it was in my mailbox, but nothing was inside...
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Marie France G.
Rating: 4 out of 5
following a purchase from 05/09/2023
Very good
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Jennifer F.
Rating: 3 out of 5
following a purchase from 06/09/2023
I ordered a set of 2 soaps and 1 brush. The brush was not delivered.
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Darine N.
Rating: 4 out of 5
following a purchase from 06/09/2023
Long-term skin radiance, but I find that it dries out a little.
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Jeanne B.
Rating: 1 out of 5
following a purchase from 06/09/2023
Very disappointed with the after-sales service: order placed on September 6, still not received today the parcels are resent to the sender that makes twice. and the after-sales service, sends only automatic messages does not answer the other questions. I've been a customer for 5 years
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Caroline C.
Rating: 1 out of 5
following a purchase from 05/09/2023
The soap has changed its smell, it's not at all like before.
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Gwenaëlle C.
Rating: 1 out of 5
following a purchase from 05/09/2023
Disappointing product. I used it for 5 days because I had a rash ++ and my skin was becoming very sensitive and painful. After stopping using the soap, the pimples faded and my skin was less sensitive. The soap also had an unpleasant smell. Bad experience for me.
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Bintougbe L.
Rating: 1 out of 5
following a purchase from 04/09/2023
I have not received my order
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Britanie D.
Rating: 1 out of 5
following a purchase from 29/08/2023
I still haven't received my parcel, I send emails but I get no answer.
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Pirard S.
Rating: 1 out of 5
following a purchase from 04/09/2023
PACKAGE INCOMPLETE ... NO RESPONSE FROM CUSTOMER SERVICE...
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Fatma K.
Rating: 3 out of 5
following a purchase from 04/09/2023
I haven't applied the treatment for a long time yet. I can't give a credible opinion from the first week onwards, so I'll have to assess whether or not it's effective after 3 months of use.
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Aoitif B.
Rating: 3 out of 5
following a purchase from 01/09/2023
Super product I am delighted
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Emeline L.
Rating: 3 out of 5
following a purchase from 03/09/2023
For this order, I was expecting the same size soaps as my previous orders... The quantities were indeed reduced, but the price remained the same. It's a shame... The soap remains of high quality.
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Hawa G.
Rating: 3 out of 5
following a purchase from 01/09/2023
Since I started using it I've had pimples!
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Emilie B.
Rating: 4 out of 5
following a purchase from 30/08/2023
At the top
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Stephane F.
Rating: 4 out of 5
following a purchase from 30/08/2023
Perfect
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Aurélie R.
Rating: 4 out of 5
following a purchase from 29/08/2023
Satisfactory
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Mégane M.
Rating: 4 out of 5
following a purchase from 28/08/2023
The foot beauty cream is not very moisturizing, too liquid and the smell is not very pleasant. Given the price, you'll find much better and much cheaper products on the market. Otherwise, the goat's milk soap and the 2 face creams are top-notch.
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Brigitte M.
Rating: 4 out of 5
following a purchase from 28/08/2023
Rad
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Sophie D.
Rating: 1 out of 5
following a purchase from 26/08/2023
I was supposed to have a brush offered with the 2 soaps but I didn't receive it 😰
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Halima B.
Rating: 1 out of 5
following a purchase from 25/08/2023
Mediocre brand that stung my skin and gave me pimples when I never had any .
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Marie-Laure M.
Rating: 4 out of 5
following a purchase from 24/08/2023
Very good products. Only drawback, the high price. Always order on special.
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Rachfati H.
Rating: 4 out of 5
following a purchase from 24/08/2023
It arrived very quickly and I loved the product frankly I think I will recommend ancore 🥰
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Michelle I.
Rating: 3 out of 5
following a purchase from 24/08/2023
1 week of use and no improvement
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Stephanie S.
Rating: 3 out of 5
following a purchase from 23/08/2023
quite satisfied with my purchase. now I just have to wait for the results.
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