Customer reviews of Pinup Secret

Ordered delivery to home for 3 euros more. Not there at the time of delivery, so the package was taken to a parcel shop. IMPOSSIBLE!!!

Package received empty and open

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Package not received

I will not order products that are too disappointing from my purchase

Unfortunately, I am very dissatisfied with the product. After using the soap, I had an allergic reaction and my skin is severely swollen. For a product costing 66 €, I would have expected significantly more tolerability and quality. I would like to return the product and get my money back. Unfortunately, I cannot find any reachable customer service on your website. Therefore, I urgently request contact and clarification of this problem.

The price was great, the goods were good, however, the shipping took forever without any further updates.

I immediately got pimples and redness, I can't tolerate the soap at all.

This is the first time I use the secret range I don't see the result on my face yet, I really appreciate the scrub my skin looks great it's awesome, I love it

The cardboard was damaged, what a pity

Stupid, that Pinup still doesn't take my address. It works with other providers. I don't want to do without Pinup's products anymore.

The skin tightens after applying the products

I did not receive the GOODS / DPD returned the goods despite the DELIVERY AUTHORIZATION. GOODS were paid for and I am without news.

Good

Good course

I received my order very quickly and the products are very good

Poorly rated products on Yuka!

I have placed several orders on pin-up secret. I want to say that the products are good but I am unhappy with the after-sales service. Indeed, I ordered a cream and they sent me a different product instead. I sent an email about this and they replied that they could either give me a 50% voucher for the same product or allow me to return the product. What I am unhappy about is that the shipping costs were still my responsibility even though it was not my fault and I was not the one at fault in this order. I find that the compensation for this mistake was not very fair. Indeed, the consumer should not bear the shipping costs when it is not their mistake. Thank you

I don't like at all the products that gave me more pimples

Perfect as usual

Hello while cleaning my face with the glow booster secret, it burned my skin, my face turned red and it hurts. On your product. The precious complexion secret is fine, no burns on the face.

Deliver to a different pickup point than mine 30 minutes from my home

Satisfied overall

I just started my skin care with pin up secret and for now I don't see much difference except that I have much softer skin than before. I'm waiting to see in the coming weeks..

The interesting prices during the sales encouraged me to try. Fast delivery, however, I am not very excited about the products, the soaps are fine but the scent of the gentle exfoliating care smells very bad, I doubt I will use it again. Not having skin problems, I cannot judge the effectiveness, but I will not repurchase.

Burn

Hello, I tried the pin up secret soap and I stopped because it gives me huge red patches and it itches.

Fast delivery, the soaps create a pleasant foam that is easy to apply, for an idea of effectiveness we will wait a bit to see over time, however for the shampoo and its treatments the products have an effect from the first use, beautiful soft hair

Damaged product

My moisturizing treatment doesn't even work.

The order was sent to the wrong address, my name has not been on the mailbox for 6 years so the delivery person didn't even check the name! I sent an email but I never got a response!

I haven't received my order

Unfortunately, I have not yet received my order.

Order error

I did not receive my package

Very good product

I can't give any stars because so many mistakes have happened. I will never order from them again or recommend them.

Fast shipping and good products! One star less for the prices: I'm waiting for promotions/sales to order ;-)

The soap does not work wonders, but one can notice a slight improvement after 2 weeks of daily use.

I have requested several times to return the goods. Unfortunately, no one has contacted me so far. What can I do now? Please support.