Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1, 3 and 4 stars

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Samantha E.
Rating: 3 out of 5
following a purchase from 05/06/2023
Usually nothing to say but I received my cream without oil the cap that allows to take out the cream is broken 😢
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Caroline D.
Rating: 1 out of 5
following a purchase from 05/06/2023
I'm missing 2 products
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Chloe T.
Rating: 3 out of 5
following a purchase from 27/05/2023
very long delivery times, often delayed
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Magali L.
Rating: 4 out of 5
following a purchase from 26/05/2023
Very good products
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Menel M.
Rating: 1 out of 5
following a purchase from 03/06/2023
Many pimples have appeared and my skin texture is worse than before using these products.
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Menen T.
Rating: 1 out of 5
following a purchase from 03/06/2023
I didn't receive my parcel and I paid a lot.
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Stephanie L.
Rating: 1 out of 5
following a purchase from 02/06/2023
Very disappointed I was missing a product, I reported it, they never answered me.
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Isabelle S.
Rating: 4 out of 5
following a purchase from 03/06/2023
I am very happy with my order
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Dalila A.
Rating: 3 out of 5
following a purchase from 01/06/2023
Fine
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Camille A.
Rating: 4 out of 5
following a purchase from 08/05/2023
I love these products! On the other hand, the old packaging was much better.
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Emmanuelle M.
Rating: 4 out of 5
following a purchase from 01/06/2023
Perfect products
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Annelaure I.
Rating: 1 out of 5
following a purchase from 02/06/2023
It's a shame about the goat's milk soap, which has a really horrible smell. The crème précieuse is great, but the soap is a real zero because of its unbearable scent.
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Maud B.
Rating: 3 out of 5
following a purchase from 01/06/2023
Order received on time. But opening the cream and finding what looks like an eyelash or a hair... not so good. After-sales service proposal: either I return the cream, wait some more, and receive another one. Or a 50% discount code. Personally, I threw the cream away, so I didn't really have a choice but to pay again. I don't really get the idea of getting back a cream that's fit for the garbage can .... so I'm not sure I'll be recommending it.
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Naomi S.
Rating: 1 out of 5
following a purchase from 31/05/2023
Bcp too long to receive .. and in pharmacy it's cheaper than on the site but otherwise the products are exceptional 👍🏻👍🏻👍🏻
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Emma T.
Rating: 4 out of 5
following a purchase from 31/05/2023
The products are as described. The texture is creamy and the fragrance pleasant.
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Virginie M.
Rating: 4 out of 5
following a purchase from 01/06/2023
Excellent products, nothing to complain about, but the packaging for the shipment is very poor and above all there's no little note, which is a real shame.
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Julie F.
Rating: 4 out of 5
following a purchase from 31/05/2023
It suits me whereas I was reluctant.
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Estelle K.
Rating: 4 out of 5
following a purchase from 02/06/2023
Very good soap thick good smell leaves skin soft and smooth as I want the price is super expensive on the site so I go to parapharmacy or I do not pay postage and they are cheaper too exfoliant is just sublime
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Valentine B.
Rating: 4 out of 5
following a purchase from 31/05/2023
Good, effective products. Prices a little high, however.
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Louise Sabrina F.
Rating: 1 out of 5
following a purchase from 01/06/2023
I have not received my parcel
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Laeticia C.
Rating: 1 out of 5
following a purchase from 01/06/2023
I never received my order.
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Naska C.
Rating: 4 out of 5
following a purchase from 01/06/2023
I'm just a fan of the products! The small downside, which cost me one star, is the packaging of the oil-free cream, the pump doesn't work, the cream must be too thick... considering the price, it's a shame...
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Yasmina B.
Rating: 1 out of 5
following a purchase from 30/05/2023
Not only did I receive the wrong information about the delivery of my parcel, but it was also incomplete, with one product missing. I asked again but still no answer.
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Estelle L.
Rating: 4 out of 5
following a purchase from 29/05/2023
Good and efficient product. However, a little expensive even with discounts.
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Vanessa K.
Rating: 4 out of 5
following a purchase from 30/05/2023
Very happy tent for several years
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Camille P.
Rating: 1 out of 5
following a purchase from 27/05/2023
Quality products but products delivered 20 km from destination....
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Adel M.
Rating: 1 out of 5
following a purchase from 28/05/2023
I did not receive my order. Poor delivery service
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Laetitia V.
Rating: 3 out of 5
following a purchase from 30/05/2023
I would have liked to have samples.
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Iwona D.
Rating: 1 out of 5
following a purchase from 30/05/2023
I ordered a body cream and instead received a scrub that doesn't suit me at all...
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Sandra M.
Rating: 4 out of 5
following a purchase from 29/05/2023
Great quality product, my boys love the purifying effect of the soap. Too bad it can't be delivered to your home but only to a relay point.
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Valerie S.
Rating: 1 out of 5
following a purchase from 27/05/2023
The order is missing a soap
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Loubna B.
Rating: 1 out of 5
following a purchase from 23/05/2023
Missing half of my order
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Céline S.
Rating: 3 out of 5
following a purchase from 21/05/2023
Really great soap but very poorly rated oil-free cream, endocrine disruptor in the UV filter.
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Margot G.
Rating: 3 out of 5
following a purchase from 24/05/2023
Very happy to have received the goat's milk soap. On the other hand, the moisturizing cream doesn't suit me at all and burns my skin. A bit disappointed, I love the brand so much.
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Manon M.
Rating: 3 out of 5
following a purchase from 24/05/2023
A product was opened and I was given 24 hours after receipt of the parcel to send ALL the products, even though it was only one that was wrong (the reply to my email was 3 days later, so the deadline had already passed). The product's lid was open when I received the parcel.
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Melissa F.
Rating: 1 out of 5
following a purchase from 13/05/2023
More than 15 days since I placed my order and I still haven't received anything.
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Fatima C.
Rating: 3 out of 5
following a purchase from 23/05/2023
Not thrilled as I'm missing 3 products from the pack
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Florence O.
Rating: 1 out of 5
following a purchase from 24/05/2023
They forgot a product and the mask I ordered was already open and half full of water.
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Laetitia I.
Rating: 1 out of 5
following a purchase from 23/05/2023
I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.
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Anaïs V.
Rating: 3 out of 5
following a purchase from 22/05/2023
Open product
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