Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1, 3 and 4 stars

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M
Marie-Thé P.
Rating: 4 out of 5
following a purchase from 06/10/2025
Good except that I don't really like the smell
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Elisa B.
Rating: 4 out of 5
following a purchase from 06/09/2025
It works great on my skin
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Charlotte B.
Rating: 3 out of 5
following a purchase from 08/10/2025
The Eden Garden mist contains phenoxyethanol; too bad because the mist really gives a feeling of freshness after application. The goat milk soap should be used with caution for sensitive skin, not every day. The oil-free cream is greasy upon application, its texture lacks lightness. Otherwise, the packaging is pretty.
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Soumia A.
Rating: 4 out of 5
following a purchase from 08/10/2025
Quality product
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Martine R.
Rating: 4 out of 5
following a purchase from 06/10/2025
Very good mask that leaves my skin soft. I love it.
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Isabelle P.
Rating: 1 out of 5
following a purchase from 09/10/2025
Bad article, and still no response to my return!
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Carolin I.
Rating: 1 out of 5
following a purchase from 04/10/2025
The shipment has not arrived until today.
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Leila T.
Rating: 3 out of 5
following a purchase from 04/10/2025
I think it's not suitable for the issue of hormonal acne, the soap is still great but I tried the creams and scrub, I'm not a fan
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Gwen S.
Rating: 1 out of 5
following a purchase from 03/10/2025
No change, my creams are not effective, expensive for what it is, I will not order again
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Klara B.
Rating: 1 out of 5
following a purchase from 03/10/2025
The shipment has not arrived.
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Sonia A.
Rating: 3 out of 5
following a purchase from 05/10/2025
I would have given more but I'm a bit disappointed, I received my order but with my promo code I was supposed to get a free product which I did not receive in my package, so a bit disappointed
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Alma K.
Rating: 1 out of 5
following a purchase from 01/10/2025
Package never arrived
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carole M.
Rating: 4 out of 5
following a purchase from 01/10/2025
Very good product
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Vanessa A.
Rating: 1 out of 5
following a purchase from 01/10/2025
I had to pay additional customs fees.
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Julia V.
Rating: 1 out of 5
following a purchase from 27/09/2025
unfortunately the pump bottle of my ordered cream sans oil does not work, which is very inconvenient.
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Emilie L.
Rating: 4 out of 5
following a purchase from 30/09/2025
Return bin
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Sylviane R.
Rating: 4 out of 5
following a purchase from 30/09/2025
Good product this goat milk soap (the white one) from Pin Up Secret
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Coralie H.
Rating: 1 out of 5
following a purchase from 30/09/2025
Burnt and very red skin. Very disappointed with my purchase
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Belinda C.
Rating: 1 out of 5
following a purchase from 29/09/2025
DPD is simply not a good transport company. I still haven't received my goods.
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Emma U.
Rating: 1 out of 5
following a purchase from 29/09/2025
My package was returned to the shop because it could not be delivered at the parcel shop.
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caroline O.
Rating: 1 out of 5
following a purchase from 28/09/2025
Before using your products, my skin was in very good condition, without acne or redness. I have combination skin, only prone to a few discreet comedones on the sides of the nose and the chin, without particular dryness or irritation. During the first use of the "Precious Complexion" soap, which I left on for about a minute, I immediately felt tingling. I then applied the "Glow Booster Secret" soap (with turmeric) for about two minutes, before gently rinsing with water. Shortly after, I noticed significant redness and burning on my face, comparable to a sunburn, as well as a small scratch on my left cheek that bled slightly. These symptoms persisted for several days despite the application of Dexeryl cream to soothe the skin.
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Katrin K.
Rating: 1 out of 5
following a purchase from 27/09/2025
Not satisfactory.
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Jennifer G.
Rating: 4 out of 5
following a purchase from 25/09/2025
The prices are a bit expensive but they are very good products
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Johanna B.
Rating: 3 out of 5
following a purchase from 22/09/2025
Products like goat milk soap in 70g are never in stock, I had to pay more for the 120g and yet waited more than 1 month
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Andrea D.
Rating: 4 out of 5
following a purchase from 23/09/2025
Great product
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Margaux L.
Rating: 3 out of 5
following a purchase from 22/09/2025
One product out of 2 had a defect I can't use the cream properly, the pump doesn't work ...
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Tiphaine D.
Rating: 1 out of 5
following a purchase from 24/09/2025
1 soap missing! 38 euros 1 soap is expensive
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Amina R.
Rating: 1 out of 5
following a purchase from 21/09/2025
I have never received my package
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Anni B.
Rating: 3 out of 5
following a purchase from 20/09/2025
The article is great, but the processing of the order process is not good. The home address is simply not taken over despite being provided.
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FOULEMATA T.
Rating: 1 out of 5
following a purchase from 19/09/2025
I ordered the turmeric soap for the first time, zero results, really disappointed
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Johana S.
Rating: 1 out of 5
following a purchase from 11/09/2025
the products burned my skin
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Helene D.
Rating: 4 out of 5
following a purchase from 16/09/2025
Very good products
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Sandra B.
Rating: 4 out of 5
following a purchase from 14/09/2025
Allergic reaction in combo of several products
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Laetitia P.
Rating: 4 out of 5
following a purchase from 15/09/2025
Fast delivery, products matching my expectations. I recommend
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Aouatif L.
Rating: 4 out of 5
following a purchase from 13/09/2025
The goat milk soap is great. I have been using it for at least 3 years. The turmeric one is the same, I have been using it for over a year and it is fantastic! However, the oil-free cream was a big disappointment. The smell is too strong for me and when I apply it, my eyes turn red (even though I obviously avoid the eye area).
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Marine B.
Rating: 1 out of 5
following a purchase from 14/09/2025
I was delivered to a pickup point that I did not select, 30 minutes from my home, which is a 1-hour round trip by car. No explanation or compensation offered, I will not order from you again.
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Wafa D.
Rating: 1 out of 5
following a purchase from 13/09/2025
A well-known influencer who works with Pinup Secret confirmed that the order would be duplicated but I only received one package!!
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Nathalie J.
Rating: 1 out of 5
following a purchase from 03/09/2025
Very disappointed with my first order. I wrote a message to report a malfunction in my received order and I did not get a response. Not serious.
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Bettina B.
Rating: 1 out of 5
following a purchase from 11/09/2025
My goods were allegedly delivered and are not accessible to me.
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Marie M.
Rating: 1 out of 5
following a purchase from 10/09/2025
15 days that I've been waiting for my package....
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