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E
Rating: 1 out of 5
My product ordered a month ago unfortunately never arrived
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 656 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
well
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A
Rating: 1 out of 5
My order was missing a product and no one did anything. I end up paying for a product that I would never have !!!! I am more than disappointed!
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C
Rating: 1 out of 5
Package not received
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L
Rating: 1 out of 5
Customer service not at all up to par. A package never received, I'm still waiting for my refund.
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P
Rating: 4 out of 5
Received the order in time. For the moment used only once so I can not say the good made or not of the product
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I
Rating: 4 out of 5
I've been using pinup secret since July, at first there was a noticeable change but now I think I'm stagnated at the same state, I want to remove the stains of my old acnes
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F
Rating: 3 out of 5
The soap is great but the cream without palm oil is not well noted
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S
Rating: 3 out of 5
For the soap as usual great! But the cream had to change its formula because my daughter, who has been using it for a long time but had the glass bottle, ended up with patches on her face! I am disappointed this cream was perfect for her skin but something has changed...
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M
Rating: 4 out of 5
Too bad we don't have samples to know the other products.
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M
Rating: 1 out of 5
Order not received
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L
Rating: 4 out of 5
Happy with the soap but a little disappointed with the lotion, I find it doesn't smell much.
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C
Rating: 1 out of 5
Package arrived soaked. Lotion not screwed on and therefore empty!!! Impossible to find an agreement with Pin Up Secret ... at the price of the lotion very disappointed
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E
Rating: 1 out of 5
A product was poorly packaged and leaked in the box so it was unusable
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S
Rating: 1 out of 5
Not satisfied at all with the scrub, but the soap masks very well
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A
Rating: 4 out of 5
Pleased with the products. But the delivery time was not respected.
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R
Rating: 3 out of 5
There are always problems in customs because the package does not contain the invoices
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M
Rating: 1 out of 5
Everything went very well, nothing to say, order received quickly
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M
Rating: 4 out of 5
Perfect!
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I
Rating: 3 out of 5
Order that takes much longer than before. Excessive customs fees! Superb product quality
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D
Rating: 1 out of 5
It worsens instead of helping
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C
Rating: 1 out of 5
The face peel arrived all dripping, as if it had been opened and used. It was all over the box.
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I
Rating: 1 out of 5
I still haven't received my order
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L
Rating: 4 out of 5
VERY GOOD
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M
Rating: 1 out of 5
I didn't receive the order...so for the price it's not commercial at all😅
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M
Rating: 1 out of 5
I am happy with the quality of the product but this is the second time I have ordered. Requested a home delivery and I have to go to the post office to pick up my package directly. Not following a missed passage the site pin-up changes itself the place of delivery without warning me. Knowing that I do not have time in my schedule to go to the post office on their opening hours. It's very unpleasant and it pushes me to look for another brand to take over for my skin care for the next order. It's a real shame.
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M
Rating: 1 out of 5
I received the order too late. I had to take it with me on a trip. Now useless bought for nothing.
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C
Rating: 4 out of 5
I have been using the products for 2 years for my face. The goat's milk soap is super soft and reduces my acne for the face peel since I use it impossible to return to classic scrubs it is much more effective and much less aggressive I recommend these two products if you want a quick routine simple, effective and especially not aggressive for the skin of the face.
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O
Rating: 4 out of 5
Top
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L
Rating: 4 out of 5
I have been testing the soap/mask for 1 week and I feel my skin is softer, the pores less visible... thank you !!!!
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O
Rating: 3 out of 5
Newly used solid soap. Convenient to use as a cleansing mask. Wait a few days to see if it has a positive effect on my skin
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J
Rating: 3 out of 5
Last order was disappointing. For an important event I was waiting for my products. Error with them, the order arrives incomplete. I ask for a commercial gesture, I would have expected an additional product. "Exceptionally" they made a commercial gesture: a brush. Moué :-(
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S
Rating: 1 out of 5
Very disappointed, I did not receive the products I ordered and no return service
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S
Rating: 4 out of 5
Very good product. A little expensive for a soap.
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J
Rating: 1 out of 5
Very bad experience with the makeup remover. Almost impossible to use this product. I have contacted your customer service about this.
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D
Rating: 1 out of 5
a product arrived open so it was empty there was everywhere instead of sending me another one with photos I was offered a code of 50% for one product or I have to return the other! the empty bottle!
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S
Rating: 1 out of 5
After reception, we realized that there was only the soap that was of good composition. Pin up does not want to take back the other 2 ordered. Very disappointed with the service and their return policy. I do not recommend
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C
Rating: 1 out of 5
The package received does not correspond to my order.
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C
Rating: 1 out of 5
Very fast delivery.
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J
Rating: 4 out of 5
Excellent product!
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