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S
Rating: 1 out of 5
Unfortunately, the worst parcel delivery service in my region and home delivery costs extra. Once and never again
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 340 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1, 3 and 4 stars
Reset filtersN
Rating: 1 out of 5
The shipping took forever
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J
Rating: 4 out of 5
My skin is less dry
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A
Rating: 4 out of 5
Order flawless. Delivery time comparatively long. Pickup at the DPD Pickup Store somewhat impractical.
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A
Rating: 1 out of 5
First, the package arrived heavily damaged. The smell of the soap was already coming through the shipping packaging, in my opinion, very strongly perfumed. The soap dries out the skin incredibly, this is simply due to the high pH value, super alkaline. Even after intensive moisturizing, you can still feel the dry skin after use. For the extremely high price and the effect the product has, I unfortunately cannot recommend the goat milk soap.
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S
Rating: 4 out of 5
The products look great, we'll see over time for the results
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S
Rating: 4 out of 5
In accordance with my order, fast and careful delivery
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C
Rating: 4 out of 5
1st order on the site. Order placed on July 9, received on the 18th. Order received in 10 days with 1 public holiday. I find the delay between shipping and pickup receipt a bit long (8 days). Very pleasant product to use, will see over time for the results.
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G
Rating: 4 out of 5
Good brand, good product. A bit complicated with the shipping overview.
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M
Rating: 4 out of 5
Everything went great, I waited about 9 days for my order. It was sent to a package shop. I'm currently testing the product, so far I'm satisfied.
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K
Rating: 4 out of 5
The product is good. The shipping took a long time and I found it inconvenient that it was not delivered to my home, but that I had to drive to a package station instead.
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M
Rating: 4 out of 5
Unfortunately, it was difficult to get the notifications in German. Otherwise everything.
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M
Rating: 3 out of 5
Unfortunately, the soaps arrived crushed. The function is the same, but it doesn't look nice. And I have a lot of crumbs in my hand. Not suitable for gifting either.
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M
Rating: 1 out of 5
-
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C
Rating: 3 out of 5
Perfect RAS
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A
Rating: 1 out of 5
Product never arrived.
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S
Rating: 1 out of 5
I love PIN UP, but this disastrous collaboration with DPD is unacceptable and takes forever.
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M
Rating: 4 out of 5
Order received quickly. However, the body scrub arrived damaged (the plastic protection was slightly open and some product leaked). Very good products
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Y
Rating: 3 out of 5
Top
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S
Rating: 4 out of 5
Very good product, I recommend it to my acquaintances
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N
Rating: 4 out of 5
At the top as always, my skin thanks you
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C
Rating: 1 out of 5
Unfortunately, it doesn't work at all... The first time everything worked. And now on the second and third attempt, nothing works anymore.
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G
Rating: 4 out of 5
The soap is very good
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C
Rating: 1 out of 5
Unfortunately, I was not satisfied with my second order at all. I was sent the wrong products. For the return, I first had to take photos as proof, then send it back, and only when the package arrives will I get my originally ordered products. A lot of effort for me for a mistake that I did not cause. My inquiry for a compensation for the effort (suggestion of shipping costs of 6.99 euros) was simply ignored. I will not order here again.
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M
Rating: 4 out of 5
Missing two products upon arrival and return afterwards
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O
Rating: 4 out of 5
Fast and good product
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C
Rating: 3 out of 5
The orange soap stains. My fingernails were yellowish afterwards. Even after washing again with soap. This should be mentioned, please. The other soap is great.
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N
Rating: 4 out of 5
Always, good product
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M
Rating: 4 out of 5
Deduction only for the excessively high price
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B
Rating: 4 out of 5
Very unfortunate that the shipping overview and status are only in French. The soap itself smells great and is awesome!
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T
Rating: 4 out of 5
I love the products and I am loyal, but for this order my package was soaked with body scrub that had leaked and there was it everywhere on the other products. After the customer service was very responsive and sent me a scrub for free. Thank you Pinup everything is back to normal. I remain of course loyal to the brand.
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H
Rating: 4 out of 5
Ras
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S
Rating: 4 out of 5
I am very satisfied with the product as always. The shipping costs are, in my opinion, clearly too high.
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P
Rating: 4 out of 5
I am really satisfied with the products.
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L
Rating: 1 out of 5
Package has not arrived
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D
Rating: 4 out of 5
One of my orders has still not arrived, order number 678108932
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J
Rating: 1 out of 5
Unfortunately, my package never arrived and communication was very difficult. So far, I have not received my money back.
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A
Rating: 3 out of 5
Delivery time is too long. Shipping costs for home deliveries are too expensive. The product is good.
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M
Rating: 3 out of 5
The cream is great. Unfortunately, the pumps work very poorly. I won't be able to use most of the cream.
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P
Rating: 4 out of 5
Very satisfactory product, in line with my wishes
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