Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

Reset filters
C
Clemence D.
Rating: 1 out of 5
following a purchase from 02/10/2019
Delivery time too long order placed October 4, received October 17... Mail sent to customer service I'm still waiting for a response ... last purchase!!!!
Translated reviews
V
Valérie F.
Rating: 3 out of 5
following a purchase from 08/10/2019
Too fragrant
Translated reviews
A
Aurore N.
Rating: 3 out of 5
following a purchase from 01/10/2019
Lack of ergonomics to compare products
Translated reviews
S
Solene T.
Rating: 1 out of 5
following a purchase from 07/10/2019
Very disappointed the products burned my chin... Probably too aggressive for my skin... Unfortunately at the price of the products I am sad not to be able to use them...
Translated reviews
M
Malika A.
Rating: 1 out of 5
following a purchase from 28/09/2019
I'm not happy with the delivery time. You say 48 to 72 hours. If I hadn't told you it would have been 2 weeks delivery.
Translated reviews
R
Renaude D.
Rating: 3 out of 5
following a purchase from 04/10/2019
I received my order within one week of ordering it, and it was on time. It came just as you said it would.
Translated reviews
N
Naima H.
Rating: 3 out of 5
following a purchase from 27/09/2019
Pas trop mould
Translated reviews
C
Caroline I.
Rating: 3 out of 5
following a purchase from 27/09/2019
Disappointed by the delivery time, it had to be delivered between 48 and 72 hours it arrived almost 15 days after my order .
Translated reviews
M
Mirabelle N.
Rating: 1 out of 5
following a purchase from 07/10/2019
It's been a week and I'm still not getting any effect.
Translated reviews
C
Clémence H.
Rating: 3 out of 5
following a purchase from 01/10/2019
Very good products but unfortunately big worries for the delivery (delays and places).
Translated reviews
M
Mathilde G.
Rating: 1 out of 5
following a purchase from 06/10/2019
I've been testing secret pinup for a week now. I had been advised for my blackheads and for my dilated friends but no results for the moment. I will continue the treatment for another 3 months to get a real opinion.
Translated reviews
J
Julie L.
Rating: 3 out of 5
following a purchase from 05/10/2019
For a first order, my soap was lost in delivery, so I'm waiting for it to be sent back to me. It's been super long for a soap
Translated reviews
L
Laurene C.
Rating: 1 out of 5
following a purchase from 06/10/2019
Very disappointed. No improvement as far as I'm concerned! This product is not for me!
Translated reviews
M
Matthieu J.
Rating: 1 out of 5
following a purchase from 03/10/2019
Soap and cream burned my skin...
Translated reviews
I
Ishana B.
Rating: 3 out of 5
following a purchase from 27/09/2019
Delivery too long but I produced
Translated reviews
C
Chloé B.
Rating: 3 out of 5
following a purchase from 28/09/2019
The product is perfect but the delivery lasted more than 10 days without having an email of explanation or compensation.
Translated reviews
D
Dalila H.
Rating: 1 out of 5
following a purchase from 03/10/2019
Hello the delivery was directed to another post office whereas I had asked about Ambérieu en bugey.
Translated reviews
T
Talitha M.
Rating: 3 out of 5
following a purchase from 03/10/2019
Very long delivery and no way to track the order good product however
Translated reviews
Z
Zahra L.
Rating: 1 out of 5
following a purchase from 05/10/2019
I did not receive my order
Translated reviews
C
Caroline E.
Rating: 1 out of 5
following a purchase from 28/09/2019
Until now I had no problem however with my last order I had a problem, the two passion body scrub soaps did not have the same size and one of the two was not well packed, I had as an answer that it was Normal because it was handmade products however I find it abnormal that a soap is half of the other and is not packed. (Photo in support)
Translated reviews
A
Amélie A.
Rating: 1 out of 5
following a purchase from 29/09/2019
Do not respect the choice of the parcel relay for the delivery. I had chosen a parcel relay post right next to my work with a large range of schedules (rare thing for the post office). But unfortunately the parcel was delivered at the post office of the village where I live (10am-12pm/14h16) great! I work every day except Sunday so it's impossible for me to go there. It's the second time that it makes me the blow .... I had to take time off work (again) so that the package doesn't leave. So I don't feel like ordering anymore...
Translated reviews
Z
Zoe M.
Rating: 3 out of 5
following a purchase from 27/09/2019
I was delivered to the wrong post office or I asked for it... it bothered me a lot...
Translated reviews
H
Harmony B.
Rating: 3 out of 5
following a purchase from 04/10/2019
The product was delivered very quickly and I was eager to try it but for the moment the results on my skin are only very satisfying
Translated reviews
M
Manon P.
Rating: 1 out of 5
following a purchase from 02/10/2019
Products that give buttons
Translated reviews
C
Charlyne R.
Rating: 3 out of 5
following a purchase from 02/10/2019
It deserved 5 stars because the products are very good but unfortunately it is noted during the order a delivery in 48 to 72 hours and I received my package in 9 days. What a pity!
Translated reviews
Y
Youhanidhi R.
Rating: 1 out of 5
following a purchase from 02/10/2019
Nul
Translated reviews
S
Souhayla B.
Rating: 1 out of 5
following a purchase from 29/09/2019
Since I've been using this product, my skin has been in a critical state: redness, pimples... not recommended.
Translated reviews
G
Giuliana D.
Rating: 3 out of 5
following a purchase from 03/10/2019
A little expensive but good product !!!
Translated reviews
M
Medina B.
Rating: 3 out of 5
following a purchase from 02/10/2019
Very disappointed with the peel. The soap makes me pimples but on the other hand treats eczema well.
Translated reviews
E
Emilie G.
Rating: 1 out of 5
following a purchase from 02/10/2019
Allergy after 1 week, my skin that was soft became like granular.
Translated reviews
M
Mathilde R.
Rating: 3 out of 5
following a purchase from 27/09/2019
Delivery time not respected it was very loooooooong but good product it's fine
Translated reviews
F
Farah D.
Rating: 1 out of 5
following a purchase from 02/10/2019
De
Translated reviews
N
Nathalie L.
Rating: 3 out of 5
following a purchase from 03/10/2019
Looks great but not used enough to give my opinion.
Translated reviews
E
Eva S.
Rating: 3 out of 5
following a purchase from 30/09/2019
Delays a little long
Translated reviews
V
Virginie A.
Rating: 1 out of 5
following a purchase from 28/09/2019
I ordered my soap on October 27th and finally got it today, October 15th! I'm not at all happy that you put the postal address in a Neighbouring city and not the one I chose! And it's been 10 days that I've been running between the post offices to find out where my package is! Congratulations for a shipment that should only be 48 hours!
Translated reviews
C
Camille S.
Rating: 1 out of 5
following a purchase from 01/10/2019
It gave me a little pimple all over my face and it irritated me (face all red, tight, tight, tight, tight, tight, tight, tight).
Translated reviews
A
Allegra M.
Rating: 1 out of 5
following a purchase from 27/09/2019
Order placed on 28.10.19 to date not received. In spite of the emails sent, I just get a sorry answer for the inconvenience. Several calls made nobody answers. So disappointed to the point, it's just a bunch of crooks. Totally unprofessional. I won't place orders on this site again.
Translated reviews
S
Sandrine R.
Rating: 3 out of 5
following a purchase from 29/09/2019
good product
Translated reviews
S
Stephanie M.
Rating: 1 out of 5
following a purchase from 27/09/2019
this makes it twice that the delivery is made in another relay than the one I had selected, it is almost impossible to reach customer service
Translated reviews
R
Russiane V.
Rating: 3 out of 5
following a purchase from 24/09/2019
I was very satisfied with the goat's milk soap but the precious cream added extra stains and made my face greasy.
Translated reviews