Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
I received two products in bad condition and I had to send several emails to get just a 50% offer on one of them. For testing the oil free cream and the peel I do not recommend these products. The only product I recommend is the goat's milk soap but it is a bit expensive anyway.
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Clara B.
Rating: 1 out of 5
following a purchase from 26/07/2019
The products are very good, but I am completely disappointed with the after-sales service. I ordered several kits, and I am missing two products in my order. The customer service doesn't want to know anything and redirects me to the post office. Inadmissible, too bad considering the quality of their products!
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Marie P.
Rating: 1 out of 5
following a purchase from 24/07/2019
Products that have caused an allergic reaction on my face, ++ pimples and eye irritation, dehydrated skin etc.
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Catherine K.
Rating: 3 out of 5
following a purchase from 22/07/2019
Correct products but I expected better, the smell displeased me a lot: very pharmaceutical. I will use them but will not take them back. Otherwise correct delay
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Vanessa B.
Rating: 1 out of 5
following a purchase from 23/07/2019
Hello, I received my order 993970127 but the bottle opened in the package .... I immediately made a complaint on the site but no return, no commercial gesture .... nothing! No customer service !!
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Emilie F.
Rating: 1 out of 5
following a purchase from 22/07/2019
I am very, very disappointed with your delivery service. I had ordered a soap and cream without oil except that when I arrived at the post office the card was damaged and one product was missing inside. PinUp secret did not want to reimburse me for this mistake on their part. The commercials made by the show bez person are misleading! I don't recommend it.
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Mélanie M.
Rating: 3 out of 5
following a purchase from 21/07/2019
A little expensive for the creams
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Bilitis R.
Rating: 3 out of 5
following a purchase from 16/07/2019
Problem with the delivery but fixed very quickly! Thank you
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Mélody M.
Rating: 3 out of 5
following a purchase from 16/07/2019
Products received in good condition. Delivery a little slow, but products received.
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Amina M.
Rating: 1 out of 5
following a purchase from 19/07/2019
I didn't get a savo. Pinup, but the customer service won't listen and says it's the post office. It's shameful.
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Sylvie M.
Rating: 1 out of 5
following a purchase from 16/07/2019
Article received different from the one ordered. At first I received a proposal for a commercial gesture but unfortunately after accepting their offer I didn't hear from them again. I am therefore disappointed by this experience.
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Louise P.
Rating: 3 out of 5
following a purchase from 17/07/2019
Product good but delivery packaging too little protect (just a bubble wrap not enough, a rigid cardboard would be better. Thank you!
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Margot M.
Rating: 3 out of 5
following a purchase from 18/07/2019
Good smell, the soap is good but I noticed that some shops sell goat's milk soaps much cheaper while keeping the same quality.
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Farida A.
Rating: 3 out of 5
following a purchase from 15/07/2019
My skin is quite soft after washing my face...
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Jennifer L.
Rating: 3 out of 5
following a purchase from 14/07/2019
I am quite satisfied but very disappointed to have received a faulty product. The pump of my cream does not work, how disappointing for a first order ...
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Camille D.
Rating: 3 out of 5
following a purchase from 16/07/2019
I'm mixed, I've been using facials for 2 months now and for the moment, I don't have great results....
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Marie F.
Rating: 1 out of 5
following a purchase from 16/07/2019
I've never had so many pimples as with this soap... miracle results? That'll teach me to listen to reality TV "stars" paid to sell products at exorbitant prices and totally ineffective. Short trashcan direction for me.
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Lucille N.
Rating: 3 out of 5
following a purchase from 16/07/2019
Product received in good condition. Satisfied.
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Lisa T.
Rating: 3 out of 5
following a purchase from 16/07/2019
good product I'm waiting to see the results
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Merveille N.
Rating: 1 out of 5
following a purchase from 27/06/2019
The products didn't work, it's a scam! Expensive but not effective refund
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Angélique N.
Rating: 3 out of 5
following a purchase from 12/07/2019
Super
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Loana K.
Rating: 3 out of 5
following a purchase from 12/07/2019
I have received all items in my order in two shipments just as you stated in your order.
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Patricia G.
Rating: 3 out of 5
following a purchase from 15/07/2019
I like to use goat's milk soap, I use it every day. I don't see any change since I've been using it, but what I do know is that I will continue to use it because it's a natural product.
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Chloé B.
Rating: 1 out of 5
following a purchase from 11/07/2019
A disaster in the after-sales service. I received the wrong product in my order, so far the after-sales service hasn't found a solution for me yet. This is outrageous and I am disappointed.
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Fatima C.
Rating: 1 out of 5
following a purchase from 14/07/2019
The soap is of poor quality
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Francine L.
Rating: 3 out of 5
following a purchase from 14/07/2019
I've only been using it for a week and a half.
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Aline N.
Rating: 3 out of 5
following a purchase from 12/07/2019
Good site and products efficient, satisfied
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Aicha V.
Rating: 1 out of 5
following a purchase from 14/07/2019
He gives me a lot of pimples.
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Lucie N.
Rating: 3 out of 5
following a purchase from 13/06/2019
Great product but package received more than a month later because not sent and no commercial gesture following this wait.
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Lindsay M.
Rating: 3 out of 5
following a purchase from 07/07/2019
For the price it's good
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Emilie C.
Rating: 3 out of 5
following a purchase from 12/07/2019
Package received quickly. Quality ok. However 1 hour after my purchase a 40% discount was proposed... already that the products are expensive, I would have liked to take advantage of it.
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Carine C.
Rating: 3 out of 5
following a purchase from 10/07/2019
Very good product, fast shipping
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Tiffany B.
Rating: 3 out of 5
following a purchase from 10/07/2019
Excellent, except for the defective packaging
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Bicharifa A.
Rating: 3 out of 5
following a purchase from 05/07/2019
All right.
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Julie T.
Rating: 3 out of 5
following a purchase from 10/07/2019
Order received quickly. Very happy with the goat mask soap, but the oil-free cream pump bottle does not work. Too bad!
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Aude M.
Rating: 1 out of 5
following a purchase from 09/07/2019
Again a faulty nozzle as the pump does not work . This is the second time
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Melanie S.
Rating: 1 out of 5
following a purchase from 09/07/2019
Lots of acne
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Chloé J.
Rating: 3 out of 5
following a purchase from 07/07/2019
There was a product missing from my order at the reception, fortunately after having informed the after-sales service they sent it back to me.
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Sabrina C.
Rating: 3 out of 5
following a purchase from 08/07/2019
I haven't started the products for a long time so I can't really evaluate the products too much in the long run.
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Moumeye S.
Rating: 3 out of 5
following a purchase from 05/07/2019
The products are of good quality and give a soft skin on the other hand when we order only the soap we receive it in a silly bag there is no effort on the packaging it's a pity considering the price of the products.
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