Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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M
Maëlle L.
Rating: 1 out of 5
following a purchase from 06/07/2019
The PinUp Secret products are truly quality products. On the other hand, the same cannot be said of the team and the after-sales service. During my first 2 orders, the selected relay point was not respected and my parcels were delivered contrary to my request. Today, I'm asking for home delivery, which is not at all convenient for me as I work and given the very light hours of the post office ..... It's always a pain to be delivered and to get your parcel back. In addition, my precious cream had been opened and was in bad condition. In spite of my emails and photos, no feedback from customer service. The products are great as long as we can pick up our package at the requested place and in good condition!
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Joanna C.
Rating: 3 out of 5
following a purchase from 07/07/2019
Satisfied as usual
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Leslie D.
Rating: 3 out of 5
following a purchase from 07/07/2019
To do with daily use
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Nassera T.
Rating: 1 out of 5
following a purchase from 07/07/2019
Could be better presented.
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Johanna P.
Rating: 1 out of 5
following a purchase from 08/07/2019
I've had tight skin and pimples. The cream is mega thick and the scrub doesn't erase anything.
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Maya R.
Rating: 3 out of 5
following a purchase from 27/06/2019
The cream does not moisturize the skin at all I find myself having to apply an extra cream and the mask burns my skin despite your advice! I only like the goat's milk mask. It doesn't reduce pimples but it has reduced my excema and that's great!
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Hawa F.
Rating: 3 out of 5
following a purchase from 06/07/2019
It must be nice, but I haven't seen it used yet.
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Hajiba B.
Rating: 1 out of 5
following a purchase from 06/07/2019
I paid 56€ for the range and I don't use the precious cream or the soap. The soap dries the skin too much and I put the cream on as if I didn't do anything. Except for the scrub which is not bad.
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Adeline L.
Rating: 3 out of 5
following a purchase from 06/07/2019
The masked soap is great to see I've been using it for a week but I expect to see it in a month. The peeling is good but it doesn't really remove the blackheads on the nose I think. And to finish, the oil-free cream and the precious cream are good too!
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Fatoumata S.
Rating: 3 out of 5
following a purchase from 02/07/2019
Ras
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Laura R.
Rating: 3 out of 5
following a purchase from 04/07/2019
Very fast and smooth delivery. The soap is very pleasant although very expensive if you don't get a discount. The other products lack naturalness and would deserve compositions more respectful of the skin (less synthetic fragrance and alcohol). A real favorite for soap that makes a very pretty skin and seems to keep its promises. However, be careful with its components which can be allergenic.
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Anniça B.
Rating: 1 out of 5
following a purchase from 04/07/2019
Dry the skin! The products are not made in France :(
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Sylvia V.
Rating: 3 out of 5
following a purchase from 04/07/2019
I don't know how to give my opinion. Easy order. Reception of the parcel in Belgium 8 working days. Product not yet used.
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Sarah E.
Rating: 3 out of 5
following a purchase from 04/07/2019
The top soap on the other hand the precious cream is not moisturizing enough and leaves a dry finish on the skin damage and exfoliating care I find that the grains are much too small to eliminate the blackheads so it leaves a clear skin.
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Elise M.
Rating: 1 out of 5
following a purchase from 01/07/2019
Parcel received at another scheduled parcel relay and this is the second time!
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Sabria A.
Rating: 3 out of 5
following a purchase from 02/07/2019
The pimples on your face won't come off.
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Sarah O.
Rating: 3 out of 5
following a purchase from 01/07/2019
Not yet used the product
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Vanessa M.
Rating: 3 out of 5
following a purchase from 30/06/2019
Top products but delivery requested at home and delivered to the Post Office
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Cheryl P.
Rating: 3 out of 5
following a purchase from 01/07/2019
I have received my order and it arrived barely a week after I placed it, so your logistics is working smoothly. I am very happy with the service and the quality of the product.
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Claudia F.
Rating: 3 out of 5
following a purchase from 01/07/2019
Fast delivery
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Laurine P.
Rating: 3 out of 5
following a purchase from 29/06/2019
The website is not selling... Fortunately C Lellouche promoted it or else I would have been very scared to order. Otherwise, perfect delivery and very good products!
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Laëtitia D.
Rating: 3 out of 5
following a purchase from 28/06/2019
Simple website! It's a pity that delivery at a relay point is not free of charge.
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Lisa M.
Rating: 1 out of 5
following a purchase from 01/07/2019
the smell is nice but it's given me a lot of pimples...
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Yasmina M.
Rating: 3 out of 5
following a purchase from 28/06/2019
Easy, practical, sometimes lacks the tips for use or tutorials on each product page.
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Sania I.
Rating: 3 out of 5
following a purchase from 29/06/2019
Good. Little better.
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Cathy M.
Rating: 3 out of 5
following a purchase from 01/07/2019
It's all right. It's all right.
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Yasmine S.
Rating: 3 out of 5
following a purchase from 30/06/2019
I received the product fairly quickly, which surprised me quite a bit, but I find that in the components of the products there are ++++ more essential oils than goat's milk. Now that the instagrammer advocates happens by saying that it is goat's
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Loana T.
Rating: 3 out of 5
following a purchase from 27/06/2019
I think it's because of the Post Office but every time I order by selecting a post office from the list, the package is ALWAYS delivered to the post office closest to my address ... except that it does not help me at all since this famous post office is open 3 hours a day and I work ... otherwise everything is perfect.
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Julie B.
Rating: 3 out of 5
following a purchase from 27/06/2019
the fact that I have to use a product morning and evening necessarily improves the appearance of the skin because I think we stick to it. but for the moment it's been a little over a week and I have quite a few more pimples. I persist in my comments and I hope it will improve.
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Najma S.
Rating: 1 out of 5
following a purchase from 27/06/2019
Because from the first use I had burns and my face became all red for 4 days.
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Manon R.
Rating: 1 out of 5
following a purchase from 27/06/2019
A purpose of the site to validate my order at my old address while I had returned and validated the new one. Result I did not receive my order and was not refunded.
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Pauline B.
Rating: 1 out of 5
following a purchase from 25/06/2019
The goat "s milk soap I ordered arrived in pieces!
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Daravon S.
Rating: 1 out of 5
following a purchase from 26/06/2019
The customer service department is saying that I made a mistake in entering my delivery address. I had to pick up my package at a post office several miles from my home.
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Maiwenn F.
Rating: 3 out of 5
following a purchase from 25/06/2019
Too early to give a final opinion. Goat's milk soap tightens the pores and dries out acne pimples, it's great. But goat's milk cream doesn't moisturize the skin very much.
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Angela C.
Rating: 1 out of 5
following a purchase from 26/05/2019
I'VE BEEN WAITING A MONTH AND TWO WEEKS NOW FOR MY COLLIS !!!! I send as soon as I get the email and they tell me it will arrive ! Still nothing !!
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Chana D.
Rating: 3 out of 5
following a purchase from 22/06/2019
Means from the hair in the goat's milk mask
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Charlotte G.
Rating: 3 out of 5
following a purchase from 23/06/2019
I had to order twice. The first order took a month to arrive...
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Aurore C.
Rating: 1 out of 5
following a purchase from 23/06/2019
The composition of the product does not correspond to what the brand says.
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Ophélie E.
Rating: 3 out of 5
following a purchase from 21/06/2019
For the moment it's been 7 days that I've been using the products and I couldn't give my opinion. But I haven't seen any change.
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Alicia R.
Rating: 3 out of 5
following a purchase from 20/06/2019
GENIAL
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