Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 3 stars

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Nadjidati A.
Rating: 3 out of 5
following a purchase from 24/05/2019
My stains are still there. It doesn't change anything.
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Bérénice Salomé L.
Rating: 1 out of 5
following a purchase from 06/06/2019
Product to be leaked. Many people having "sold" the benefits of this product I was tempted by the soap and cream. After two weeks of use during which I persisted (it was said that these products brought out the pimples to eliminate them definitively afterwards) I finally gave up. My skin has never been worse. Pimples all over the place and I've never had acne. Red blotches and more. I'm aware that every person is different and that reactions and results can differ from person to person, but I just want to say that for my part, it has ruined my skin and the products are still very expensive compared to what you can find on many organic sites, selling products with almost the same compo and for a budget up to 3x cheaper.
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Jennifer K.
Rating: 3 out of 5
following a purchase from 10/05/2019
I tested the goat's milk mask, the skin is soft after application but after one month of use: no difference on my skin, I still have as much acne, still as many spots... it just smells good and makes the skin soft but in terms of efficiency 0!
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Roxanne R.
Rating: 3 out of 5
following a purchase from 28/04/2019
It softens my pimple marks slightly and not enough for my taste.
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Sylvie M.
Rating: 3 out of 5
following a purchase from 04/05/2019
I got the soap quickly 2 to 3 days. I have been using it for 1 month now every day on my face, including 2 to 3 masks a week and personally I have not seen any improvement in my skin. I don't have more pimples or less. It remains the same. On the other hand yes it smells good and does not leave the skin dry. But at this price I won't buy it again because it hasn't worked on the skin in terms of pimples and spots.
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Edwige M.
Rating: 3 out of 5
following a purchase from 23/05/2019
Package arrived in very bad condition, fortunately my products did not arrive at all.
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Kahina R.
Rating: 1 out of 5
following a purchase from 23/05/2019
I'm really disappointed, because I had high expectations from the products I've heard so much about. Unfortunately I don't see any change, on the contrary my skin is even worse and the precious cream is causing pimples.
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Édita N.
Rating: 3 out of 5
following a purchase from 18/05/2019
Not nourishing enough
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Marie P.
Rating: 3 out of 5
following a purchase from 23/05/2019
box torn open like someone's already opened it.
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Christelle C.
Rating: 3 out of 5
following a purchase from 20/05/2019
The site by itself is very good you have very good products on the other hand between the moment when the order was shipped and the time at which it arrives at my home is extremely long it happened twice to me to be forced to call back because the first time the order had marked shipped but was not sent and the second there were delays apparently much longer it will be your hobbyhorse for the rest
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Elise R.
Rating: 3 out of 5
following a purchase from 20/05/2019
I received the order 7 days after I placed it, and it was on time. We do not even know if there is a delay, a shortage of a product, it happens, but at least let us know.
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Marine H.
Rating: 3 out of 5
following a purchase from 23/05/2019
The parcel was delivered within a few days, but your package was delivered within the stated period, so your logistics is working smoothly. I was skeptical at first, but I was impressed with the quality of the product and the way they worked so well that I decided to place it here.
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Souad E.
Rating: 3 out of 5
following a purchase from 01/05/2019
Appearance of pimples following the application of soap .
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Mathilde B.
Rating: 1 out of 5
following a purchase from 21/05/2019
Delivery not made at home as indicated but in a relay point located 40min away! Impossible to pick it up due to the reduced track hours (9h-12h) ???
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Virginie T.
Rating: 3 out of 5
following a purchase from 20/05/2019
Order placed on the 21st and still nothing! That's rubbish! Not even a mail or a sms it's me who has to phone pin up secret to know where my order is, it's crazy ....
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Sarah L.
Rating: 3 out of 5
following a purchase from 20/05/2019
Easy to use but the site often has technical bugs
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Oumayma S.
Rating: 1 out of 5
following a purchase from 18/05/2019
Disappointed with the product, it does not work as product placement would lead you to believe.
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Aurélie P.
Rating: 1 out of 5
following a purchase from 20/05/2019
Forced to claim my order that didn't arrive! Still not received by this date !
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Cecile B.
Rating: 1 out of 5
following a purchase from 19/05/2019
Several orders made so far rather satisfied. Last order recently or an error was made on one of the products. I received a product with an apple scent even though I had ordered the coconut scent. So I contact the customer service who offers me to return the item and send me the voucher or a 50% discount on the product in question. Either take steps on my side or pay again to have the product originally ordered. In view of the unprofessional answers from the customer service my order will be the last one. With all the orders made for several months a simple return of product would have been more appreciated.
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Nafsoita M.
Rating: 1 out of 5
following a purchase from 20/05/2019
I still haven't received my product when I was supposed to receive it the next day.
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Laetitia D.
Rating: 3 out of 5
following a purchase from 19/05/2019
Very good products but very bad packaging. My soap arrived all dented...
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Ines C.
Rating: 3 out of 5
following a purchase from 16/05/2019
I still haven't had any results after 10 days of treatment but I'm patient because I know that results don't come very quickly like this. Otherwise smell + very pleasant aspect !
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Halla E.
Rating: 3 out of 5
following a purchase from 16/05/2019
I find it too expensive for what it is!
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Camille L.
Rating: 3 out of 5
following a purchase from 15/05/2019
Good quality product and fast delivery. However, during delivery the soap was not properly protected. Bubble wrap but soap dented on all sides. Not great to offer unfortunately...
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Samantha M.
Rating: 3 out of 5
following a purchase from 13/05/2019
Fast shipping, however there is no email to confirm the order nor is there a tracking number which worried me a bit at first.
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Laura D.
Rating: 3 out of 5
following a purchase from 14/05/2019
Smell too strong, drying cream, pimples normally absent ... disappointed.
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Ornella S.
Rating: 3 out of 5
following a purchase from 15/05/2019
I don't see any difference ey4 my skin
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Christèle L.
Rating: 3 out of 5
following a purchase from 13/05/2019
No message to notify me when the package arrives at the drop-off point.
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Perrine L.
Rating: 3 out of 5
following a purchase from 14/05/2019
Rather good product my skin is soft and less oily but having a reactive skin and tendency to eczema in the cheeks, I see no improvement on the contrary my cheeks are full of small red pimples. But it's still a good product for the T-zone.
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Myriam C.
Rating: 3 out of 5
following a purchase from 13/05/2019
Red patch on the face skin that has become very dry irritated disappointed
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Eléa P.
Rating: 3 out of 5
following a purchase from 11/05/2019
Product well received, despite the fact that the package did not arrive at the place for which I had paid for it to arrive. Satisfied overall
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Elodie B.
Rating: 1 out of 5
following a purchase from 10/05/2019
No customer service...
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Ghita F.
Rating: 3 out of 5
following a purchase from 12/05/2019
The goat's milk mask dried out my skin a lot, and it didn't work much on my acne.
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Kenza M.
Rating: 3 out of 5
following a purchase from 13/05/2019
No email/sms to find out if the package is gone. No way to track the package. No indication of delivery times.
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Axelle S.
Rating: 3 out of 5
following a purchase from 12/05/2019
It doesn't have an immediate effect as indicated on the site I use it for about 1 week but I don't see any improvement.
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Hakima B.
Rating: 1 out of 5
following a purchase from 29/04/2019
No tracking, I make a claim following my package, I have for answer the information known by the colissimo tracking.
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Manon B.
Rating: 3 out of 5
following a purchase from 01/05/2019
The package arrived safely. However I had asked when I ordered if it was possible to have a small transport bag or a box to take it on holiday/weekend. And I had no return.
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Rebecca C.
Rating: 1 out of 5
following a purchase from 09/05/2019
Well actually I must have an allergy to some products!!!?????when I use the products my face is all red like a mask!!!! I'm disgusted ????
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Sabrina A.
Rating: 3 out of 5
following a purchase from 06/02/2019
When I use it, it gives me pimples.
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Florence D.
Rating: 3 out of 5
following a purchase from 08/05/2019
My daughter has been using the soap and cream for a month and a half now and there is no obvious difference on her pimples, so already the soap is much too expensive for the result. Disappointed by the publicity made around it by the bloggers.
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