Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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E
Elsa T.
Rating: 3 out of 5
following a purchase from 08/05/2019
Disappointed with the dosage of the cream (big air hole) and no action from customer service.
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Nora O.
Rating: 3 out of 5
following a purchase from 05/05/2019
Medium
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Oceane S.
Rating: 3 out of 5
following a purchase from 06/05/2019
It gives me pimples, but the application of soap is really very pleasant.
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Gwendolyn L.
Rating: 3 out of 5
following a purchase from 06/05/2019
I had requested a delivery to my home, but I had to pick up the package at a post office opposite my home.
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Edwige Y.
Rating: 3 out of 5
following a purchase from 06/05/2019
The products are not easily visible enough.
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Marwa M.
Rating: 3 out of 5
following a purchase from 06/05/2019
I've only used it twice, so I can't judge its effectiveness yet.
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Anissa B.
Rating: 3 out of 5
following a purchase from 05/05/2019
No results for the moment
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Virginie J.
Rating: 3 out of 5
following a purchase from 03/05/2019
Very disappointed with the peel mask. I had a bad reaction that damaged my skin. I contacted customer service who did not want me to return the product to them. However, I did. I have been using the soap for a long time and I am very satisfied with it.
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Marine A.
Rating: 1 out of 5
following a purchase from 05/05/2019
I like the products very much but the after-sales service leaves to be desired no sympathy no listening no help
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Alisson D.
Rating: 1 out of 5
following a purchase from 02/12/2018
I have never received my package I had to make a declaration on my honour I have had little response from the company. Order made in November 2018 and we are on 16/05 2019... it's still exceptional. No one apologizes for the situation... they must be really overwhelmed.
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Tamara M.
Rating: 3 out of 5
following a purchase from 30/04/2019
I haven't tried the products yet but very good offer and quickly arrived
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Carole L.
Rating: 3 out of 5
following a purchase from 01/05/2019
The site is good, however some products contain components that are not very good for the health while others are on the contrary very good for the skin.
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Fatima L.
Rating: 1 out of 5
following a purchase from 26/04/2019
It burned my skin.
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Elisa P.
Rating: 3 out of 5
following a purchase from 01/05/2019
The product dries the skin
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Isalyne H.
Rating: 3 out of 5
following a purchase from 01/05/2019
My package wasn't wrapped properly. The jar was almost broken. Otherwise the products are top, very satisfied with the products!
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Hajar Z.
Rating: 1 out of 5
following a purchase from 01/05/2019
I don't like any changes at all.
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Gaelle M.
Rating: 3 out of 5
following a purchase from 01/05/2019
The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.
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Léa M.
Rating: 1 out of 5
following a purchase from 01/05/2019
Still not received after 10 days...!
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Emilie M.
Rating: 3 out of 5
following a purchase from 02/05/2019
Thank you
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Sandra V.
Rating: 3 out of 5
following a purchase from 01/05/2019
Delivery arrives 5 days late...
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C
Coralie G.
Rating: 3 out of 5
following a purchase from 01/05/2019
Lack of hydration and tightness in the skin
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Soraya N.
Rating: 1 out of 5
following a purchase from 01/04/2019
Trop cher
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M
Muriel L.
Rating: 3 out of 5
following a purchase from 28/04/2019
Problem with delivery times
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Elodie L.
Rating: 3 out of 5
following a purchase from 30/04/2019
Bad delivery experience. Home delivery against signature because I was bedridden and finally had to pick up my package a few days late....so average.
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Solene M.
Rating: 3 out of 5
following a purchase from 28/04/2019
Nothing to say about the products but there are always delivery problems.
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Lucy D.
Rating: 1 out of 5
following a purchase from 25/04/2019
Still waiting for my package
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Maude L.
Rating: 1 out of 5
following a purchase from 26/04/2019
The package was received outside the deadlines, the order date was changed on the delivery note to return within the time indicated on the site. The packaging was damaged, one was even completely torn! In addition, one of the products being in pump format, it does not work. I'm really disappointed, I was expecting a lot better given the comments
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Malvina B.
Rating: 3 out of 5
following a purchase from 28/04/2019
I have a normal basic skin I wanted it to be more luminous but the two products together make my skin a bit dry.
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Kathryn R.
Rating: 3 out of 5
following a purchase from 26/04/2019
First use yesterday so not enough recoil. The problem is that I have the cream without oil, the pressure does not work, so I have to open the bottle to get the cream out.
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Laetitia F.
Rating: 3 out of 5
following a purchase from 20/04/2019
desus because the pump in my cream doesn't work.
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Lea C.
Rating: 3 out of 5
following a purchase from 22/04/2019
I don't think I recommend
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Eva L.
Rating: 3 out of 5
following a purchase from 22/04/2019
No effect on my skin yet for acne etc. to see with time.
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Nihad C.
Rating: 3 out of 5
following a purchase from 19/04/2019
Time to receive the product too long
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Pascaline V.
Rating: 3 out of 5
following a purchase from 19/04/2019
Very mixed. I have very sensitive skin and eczema on my face and the soap makes the problem worse if I use it every day so once every other day Max ... a little disappointed...
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Mounah L.
Rating: 3 out of 5
following a purchase from 19/04/2019
that's good!
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Fiza C.
Rating: 3 out of 5
following a purchase from 22/04/2019
Well, I don't think it's working.
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Marine L.
Rating: 1 out of 5
following a purchase from 15/04/2019
I never received my order
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Malika H.
Rating: 3 out of 5
following a purchase from 19/04/2019
I am disappointed because I suffer from acne, and the soap and goat's milk cream did not make my pimples disappear. I'm going to keep hoping it will eventually go away.
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Romane P.
Rating: 1 out of 5
following a purchase from 18/04/2019
Still nothing received, disappointed
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Lauren S.
Rating: 3 out of 5
following a purchase from 16/04/2019
When my package was received at home I waited all day to finally leave a coupon to say that nobody had answered when it rang while I was there and nobody had rang.
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