Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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M
Morgane B.
Rating: 3 out of 5
following a purchase from 17/03/2019
Packaging too simple, not even a little word... just the soap thrown in the packet... no good.
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Cindy A.
Rating: 3 out of 5
following a purchase from 17/03/2019
So far, so good.
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Aurelie A.
Rating: 1 out of 5
following a purchase from 15/03/2019
I still have not received my order after 2 weeks.
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Perrine D.
Rating: 1 out of 5
following a purchase from 10/03/2019
I have been deducted twice from the amount of my order and since I asked for a refund of the overpayment I have no more news.
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Yolanda A.
Rating: 1 out of 5
following a purchase from 23/02/2019
The products are unfortunately not hypoallergenic, especially the soap that caused me allergic reactions, very disappointed with the price.
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Natacha V.
Rating: 3 out of 5
following a purchase from 14/03/2019
I have received all items in my order in two shipments just as you stated. I have received all items in my order in two shipments just as you stated.
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Ambre B.
Rating: 1 out of 5
following a purchase from 13/03/2019
Product not adapted to my skin.
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Mélissa P.
Rating: 1 out of 5
following a purchase from 14/03/2019
Package not received!
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Bianca M.
Rating: 3 out of 5
following a purchase from 12/03/2019
I had a rash after using the soap, I have sensitive skin, the rash faded the next day but I will not buy this product again.
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Sabrina M.
Rating: 1 out of 5
following a purchase from 13/03/2019
I have received my order one month after with a missing product customer service leaves something to be desired if we do not panic to ask where is our order nobody warns you it is deguelasse since the price we put in Very disappointed I do not recommend it
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Maxine B.
Rating: 1 out of 5
following a purchase from 13/03/2019
Unfortunately, it burned my skin
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Stéphanie S.
Rating: 3 out of 5
following a purchase from 12/03/2019
Delighted with the goat's milk soap but disappointed with the cream - the pump doesn't work! Given the price I find the return of the seller abused! I tried to cut the stem but nothing changes ! At the price of the product I find it just inadmissible!
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Ariane C.
Rating: 1 out of 5
following a purchase from 12/03/2019
Nul
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Chloé D.
Rating: 1 out of 5
following a purchase from 12/03/2019
Customer service to shit, sent to the wrong parcel relay for the second time and no response from the after-sales service. I don't recommend it at all.
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Julie B.
Rating: 3 out of 5
following a purchase from 12/03/2019
When I received a cream that was too compact to use, I almost had to cry to get one back... SAV limit
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Anna-Sophie F.
Rating: 3 out of 5
following a purchase from 11/03/2019
I have received the order and I am extremely pleased with the service and the pills. I had previously been paying a very high price through prescriptions from my local GP.
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Marie V.
Rating: 3 out of 5
following a purchase from 11/03/2019
Unfortunately, I had an allergic reaction to the cream.
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Aurélien C.
Rating: 1 out of 5
following a purchase from 11/03/2019
Scam! Unprofessional! I received only one product out of two! You didn't want to know anything so you're scammers !!! No more orders from you !!! Bye
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Talia H.
Rating: 3 out of 5
following a purchase from 11/03/2019
The cream is good, but there's very little of it. Value for money, I find it a bit expensive.
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Cindy L.
Rating: 3 out of 5
following a purchase from 11/03/2019
Packagin to review. Kind of simple.
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Anna M.
Rating: 3 out of 5
following a purchase from 11/03/2019
Very good product but I never got the 2 day creams back as expected.
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Nawel R.
Rating: 3 out of 5
following a purchase from 10/03/2019
Medium
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Karima H.
Rating: 3 out of 5
following a purchase from 10/03/2019
I have found that goat soap has made a difference to my spots and pimples, it does make the skin softer but nothing more. I've been using it for 2 weeks now, maybe on a long term basis, that's what I'm saying.
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Frederique C.
Rating: 3 out of 5
following a purchase from 07/03/2019
Everything went well, but the package took much longer to arrive.
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Fatoumata S.
Rating: 3 out of 5
following a purchase from 07/03/2019
Bien
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Camille V.
Rating: 3 out of 5
following a purchase from 25/02/2019
Fast delivery, great packaging but many more pimples on my skin to see on the long term for the precious cream Super texture for the gentle exfoliator, and pleasant smell on the mask soap.
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Perrine S.
Rating: 3 out of 5
following a purchase from 07/03/2019
Delivery to the wrong place.
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Amanda A.
Rating: 1 out of 5
following a purchase from 07/03/2019
Soap is absolutely nothing exceptional for its price. Really don't be fooled by people who are paid to sell anything and everything...
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Elodie D.
Rating: 3 out of 5
following a purchase from 07/03/2019
I like it too much.
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Juhaina A.
Rating: 1 out of 5
following a purchase from 06/03/2019
I had ordered and been taken from two soaps and I only received one which was sent back to me after I complained, but that's not professional.
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Laurence B.
Rating: 3 out of 5
following a purchase from 07/03/2019
Surper bon produit
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Kimberly M.
Rating: 3 out of 5
following a purchase from 06/03/2019
Medium because packaging damaged on the inside
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Samira H.
Rating: 1 out of 5
following a purchase from 06/03/2019
Unfavourable product
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Anissa N.
Rating: 1 out of 5
following a purchase from 06/03/2019
Mediocre, following the use of the products of the rednesses, full of buttons and imperfections appeared my skin is really horrible Moreover my skin was well with just a small button under the lips Without forgetting the skin which tugs I do not validate of the tt Knowing I price products I am very very very disappointed
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Steve D.
Rating: 3 out of 5
following a purchase from 04/03/2019
I put 3 stars because I sent an e-mail following a problem with my order and after more than 5 days still no answer.
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Maud V.
Rating: 1 out of 5
following a purchase from 05/03/2019
I had asked to have my package delivered to the post office in my village but finally it arrived at a post office located more than 30 min from my home ..... Mail sent to customer service but still no response. it is inadmissible !!!!!!!!!
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Alycia B.
Rating: 1 out of 5
following a purchase from 04/03/2019
Product without any effect! Very disappointed
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Alice B.
Rating: 1 out of 5
following a purchase from 01/03/2019
bof
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Julie P.
Rating: 1 out of 5
following a purchase from 05/03/2019
ATTENTION Hello. I was charged to my account but never received my package as the shipping status was marked as delivered. And moreover they do not want to reimburse me or send me back the order... it's theft...
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Elodie C.
Rating: 3 out of 5
following a purchase from 02/03/2019
For the moment I see that my skin is very dry and I have even more pimples I will continue to see if it is better afterwards but for the moment I am not convinced.
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