Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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Justine B.
Rating: 3 out of 5
following a purchase from 16/02/2019
Very good product but received with two open packages...
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Camille R.
Rating: 1 out of 5
following a purchase from 17/02/2019
The soap is fine but I didn't get the oil I ordered... The after-sales service tells me to check with the Post Office and doesn't want to deal with it. I'm disappointed.
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Aminata D.
Rating: 3 out of 5
following a purchase from 18/02/2019
Sava
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Sabrina A.
Rating: 1 out of 5
following a purchase from 17/02/2019
I used the soap once and it scratched my face and accentuated my pimples.
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Pauline D.
Rating: 3 out of 5
following a purchase from 16/02/2019
Slightly long delivery but great products
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Althea B.
Rating: 3 out of 5
following a purchase from 17/02/2019
My soap came to break and crush, very unfortunate, the rest of the product was in good condition despite everything.
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Margaux W.
Rating: 3 out of 5
following a purchase from 18/02/2019
I ordered the soap and cream and scrub. I have sensitive combination skin and I have the impression that the products are too strong for it (appearance of tartar). The cream is not nutritious enough for me. And the exfoliation I don't like the fact that it's to be exfoliated but the gel texture is very pleasant.
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David L.
Rating: 3 out of 5
following a purchase from 17/02/2019
I put 3 stars because I had a reaction to the use of the precious complexion soap and the precious cream. After two days my skin started to peel and I started to have red patches on certain areas of the face like the nose, chin, forehead. I don't think it was your products but it was probably my skin that had a reaction.
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Elena B.
Rating: 3 out of 5
following a purchase from 18/02/2019
More than two weeks waiting to receive my package... Now I haven't tested the products yet, I hope they will be good and that if I have to reorder it will be faster!
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Fadila Z.
Rating: 1 out of 5
following a purchase from 17/02/2019
All right.
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Daphnée G.
Rating: 1 out of 5
following a purchase from 12/02/2019
I have ordered a special pack with a goat's milk soap, oil-free cream peeling and a free soap. I only received the soap and the peeling and pinpup put it back on the post office account without even trying to find a solution I paid for something I didn't receive I wouldn't recommend them even if their products are good!
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Camille L.
Rating: 1 out of 5
following a purchase from 08/02/2019
Delivery times too long
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Julie B.
Rating: 3 out of 5
following a purchase from 14/02/2019
The products are very good but I was sure I ordered a kit containing 2 soaps as well as a cream and a scrub but also a third soap. Yet I never received this famous third soap.
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Davina C.
Rating: 1 out of 5
following a purchase from 23/01/2019
Delivery and after-sales service more than deplorable ... In spite of the efficiency of the products ordered, I will no longer recommend them!
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Léna K.
Rating: 3 out of 5
following a purchase from 14/02/2019
I am very pleased with the product but much less so with the delivery which is only by post and not at a relay point. It's difficult to go to the post office when you have a classic active life so for me it's a big negative point especially considering the rates applied: 26 € for a simple goat's milk soap.
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Andréa G.
Rating: 1 out of 5
following a purchase from 13/02/2019
It says that the results are immediate, but I've been using the soap and cream for a week now. I have even more pimples than when I started.
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Alexandra R.
Rating: 1 out of 5
following a purchase from 15/02/2019
I've never received a package
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Sara D.
Rating: 3 out of 5
following a purchase from 14/02/2019
I have received all items in my order in two shipments just as you stated.
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Angelina C.
Rating: 1 out of 5
following a purchase from 13/02/2019
Not received
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Melissa C.
Rating: 3 out of 5
following a purchase from 11/02/2019
No delivery worries, the products are well packed, and the package is beautiful! But they are not at all adapted to my skin, a beautiful allergy and a desiccation as a result. Well disappointed, but I'm sure it can be suitable for other skin types.
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Laetitia L.
Rating: 1 out of 5
following a purchase from 18/09/2018
No results, and my daughter had an allergic reaction. We had to go to the doctor.
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Ludivine T.
Rating: 3 out of 5
following a purchase from 09/02/2019
At the moment I can't see any difference in my skin. The soap leaves it soft but the result I am waiting to see in time.
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Léa B.
Rating: 3 out of 5
following a purchase from 14/02/2019
Bien
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Emilie R.
Rating: 1 out of 5
following a purchase from 13/02/2019
Super nothing to say
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Soumia A.
Rating: 1 out of 5
following a purchase from 12/02/2019
Nul
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Kinsley D.
Rating: 1 out of 5
following a purchase from 13/02/2019
I find that the service is not good, I ordered my colli in July 2018 it's February 2019 and I finally received my colli. I had to pay 3,90€ more for the transport whereas the colli never arrived expensive me and I did not have to recommend to go to seek my coli at the post office or any... so I would not order any more expensive you and would recommend to nobody to come expensive you very disappointed?
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Stephanie M.
Rating: 3 out of 5
following a purchase from 12/02/2019
products received after the said date, and an error in the order. Still waiting for a coupon to buy the product not sent in the order. I was hoping for a better compensation to correct their error. I'm disappointed with the customer service.
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Johanna N.
Rating: 3 out of 5
following a purchase from 12/02/2019
I find soap very, very expensive.
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Wendy C.
Rating: 1 out of 5
following a purchase from 13/02/2019
I don't know if this is normal, but this product on me develops a lot of pimples and my face gets hot. So I stopped. Money thrown away. I love it.
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Elodie P.
Rating: 1 out of 5
following a purchase from 12/02/2019
Poor packaging regarding my order ... product already opened, rather disturbing for a question of hygiene
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Vanessa C.
Rating: 1 out of 5
following a purchase from 12/02/2019
Nul
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Elodie R.
Rating: 3 out of 5
following a purchase from 11/02/2019
I'm doing the treatments I bought correctly but I don't see any improvement... Maybe in time the results will show!
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Mégane C.
Rating: 3 out of 5
following a purchase from 08/02/2019
Pleasant soap, I love the texture and smell but for the moment no improvement on the imperfections (pimples) of my face, I'm waiting to see if with time I see a change.
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Jennyfer G.
Rating: 3 out of 5
following a purchase from 11/02/2019
Right. I've been using it for 10 days without success except for more pimples and dry skin. I am very disappointed.
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Laetitia A.
Rating: 3 out of 5
following a purchase from 08/02/2019
Delivery too long. And information too vague, we don't know how to use the products.
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Jessica M.
Rating: 3 out of 5
following a purchase from 10/02/2019
Pass mould
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Robin G.
Rating: 3 out of 5
following a purchase from 11/02/2019
The package wasn't sent to the nearest post office relay...
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Mélanie D.
Rating: 3 out of 5
following a purchase from 11/02/2019
I cracked after all the sharing on social networks but very disappointed my skin suffers from this so-called miracle product! I have a lot of pimples that have come out after using the products even though my skin didn't have a single one!
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Julie C.
Rating: 3 out of 5
following a purchase from 08/02/2019
I don't see any results unfortunately! And I have pimples coming out ... and still my skin is dry in some places ...
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Laurence P.
Rating: 1 out of 5
following a purchase from 29/01/2019
Compliant products. Fast delivery.
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