Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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Sophie H.
Rating: 1 out of 5
following a purchase from 06/02/2019
Hello, it's not working.
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Coppélia P.
Rating: 1 out of 5
following a purchase from 05/02/2019
I'm still waiting for my refund after my return.
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Emel H.
Rating: 1 out of 5
following a purchase from 07/02/2019
It's burning my face.
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Bénédicte L.
Rating: 3 out of 5
following a purchase from 04/02/2019
Delay in the order . Still waiting for it. But it's the customs so not your fault I guess.
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Amandine R.
Rating: 3 out of 5
following a purchase from 04/02/2019
After two weeks of use on a rather dry and acne-prone skin I don't notice any change... (mask soap + precious cream)
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Priscilla J.
Rating: 3 out of 5
following a purchase from 02/02/2019
My order was delivered via Colissimo but I received it and it arrived barely a week after I placed it, so your package was delivered to me on time and it was perfect as expected.
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Sonia C.
Rating: 3 out of 5
following a purchase from 06/02/2019
I don't see any effect
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Margault P.
Rating: 1 out of 5
following a purchase from 05/02/2019
I ended up with huge pimple patches on my face and skin that was completely assaulted! I don't recommend it!
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Tissem E.
Rating: 1 out of 5
following a purchase from 06/02/2019
I'm not getting any results yet.
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Nejma B.
Rating: 1 out of 5
following a purchase from 06/02/2019
Nul
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Laura B.
Rating: 3 out of 5
following a purchase from 05/02/2019
For the moment I see no results :(
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Lucile C.
Rating: 3 out of 5
following a purchase from 06/02/2019
Good products but not good commercial service I had to pay extra fees to finally receive my products after 1 month of waiting!!!
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Melodie K.
Rating: 1 out of 5
following a purchase from 07/02/2019
Can't even deliver a package to a door.
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Daisy L.
Rating: 1 out of 5
following a purchase from 06/02/2019
Two products are missing from my order and they tell me it's the post office's fault, but the package was intact and hadn't been opened... ARNAQUE
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Lucy G.
Rating: 3 out of 5
following a purchase from 02/02/2019
Parcel delivered to the post office and not to my home....
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Pauline P.
Rating: 3 out of 5
following a purchase from 06/02/2019
I just received the products, so too early for results.
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Sacha P.
Rating: 3 out of 5
following a purchase from 06/02/2019
I ordered 2 products - soap/mask - oil-free cream Nothing to say about super fast delivery, good order tracking. The soap is fabulous. Unfortunately the oil free cream arrived broken ...
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Assia Y.
Rating: 1 out of 5
following a purchase from 05/02/2019
He gave me too many pimples, too many cysts, too much red skin, frankly, very disappointed.
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Inès N.
Rating: 3 out of 5
following a purchase from 06/02/2019
Not enough description and advice to guide in the purchase of products. It's a pity because I liked the products.
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Amina S.
Rating: 3 out of 5
following a purchase from 05/02/2019
I placed an order by paying the shipping costs, and I have to go to the post office to pick up my colie because the postman has the lazy to go up to my house!!
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Blandine R.
Rating: 3 out of 5
following a purchase from 02/02/2019
I've been using these products for a week so I can't say how effective they are but they seem to be of very good quality. However I was disappointed on 2 points: - Considering the price of the products, I find it a pity that the soap is not supplied with a box, which would facilitate its use to have enough to store it directly - on the batch of 4 products I ordered, only one box was closed by the small label. The 2 others were not, which implies that the products may have been used. And on top of that, a jar of cream was put upside down in the box and the cardboard that is supposed to hold the jar of cream was torn. Which again suggests that this product did not come straight off the production line.
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Maxime B.
Rating: 3 out of 5
following a purchase from 04/02/2019
I've had the product for a while now so I don't see the results yet.
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Elodie B.
Rating: 3 out of 5
following a purchase from 03/02/2019
Fast dispatch of the order and good tracking of the parcel before reception.
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Laura J.
Rating: 3 out of 5
following a purchase from 04/02/2019
I am delighted with the package but disappointed because my package took a long time to be delivered.
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Anna T.
Rating: 1 out of 5
following a purchase from 03/02/2019
Absolutely awful experience with customer service. My package arrived safely but damaged. The product was not in it. After contacting the customer service several times, sending photos and evidence, they inform me that it does not concern them and even refuse to refund me. They let me deal with the carrier. Might as well tell you that I would never receive my product and yet I was charged. I do not recommend at all the customer service is non-existent and incorrect with consumers. Shameful and absurd!
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Cécile G.
Rating: 3 out of 5
following a purchase from 04/02/2019
Package arrived in bad condition and an open product
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Emilie M.
Rating: 3 out of 5
following a purchase from 01/02/2019
I ordered the face box I like the smell of the products which is not too present. I use the products 15 days the imperfections are treated little by little nevertheless I have very dry skin either my sensitive skin needs a little time or I should use products in complement.
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Naomi O.
Rating: 1 out of 5
following a purchase from 03/02/2019
I asked a question about a future partnership after I tried the product. Zero answer
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Kacendra M.
Rating: 3 out of 5
following a purchase from 01/02/2019
Price a bit high for the quality of the product... I find the smell is not pleasant and my skin becomes very dry... damage...
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Leila L.
Rating: 1 out of 5
following a purchase from 04/02/2019
Order placed on February 4th and package still not received
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Hakima B.
Rating: 3 out of 5
following a purchase from 02/02/2019
The product itself is good but I don't appreciate the texture, so I use it very little. Next buy the other cream in a jar.
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Elena A.
Rating: 1 out of 5
following a purchase from 01/02/2019
Bad, very bad. That soap filled me up with pimples. At this price I find it of very poor quality. I really don't recommend it.
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Claudia M.
Rating: 1 out of 5
following a purchase from 04/02/2019
He burned my skin and made spots I hate him.
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Sara B.
Rating: 3 out of 5
following a purchase from 03/02/2019
Good product but two weeks I've been using it and I don't feel like there's any change.
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Christian P.
Rating: 1 out of 5
following a purchase from 03/02/2019
It misses products and accuses the post office whereas it is a parcel delivered against signature and well closed shit site.
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Manon C.
Rating: 1 out of 5
following a purchase from 01/02/2019
I have used viagra before and tried your generic brand and is the same.
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Nassima R.
Rating: 3 out of 5
following a purchase from 03/02/2019
Fast delivery! The positive point Concerning the products I am not convinced for the moment cappuccine anav was selling these merits on snachat which made me want to try. For the moment no differences, nothing extraordinary!
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Andjouza B.
Rating: 3 out of 5
following a purchase from 01/02/2019
I ordered the soap and I think it's not for me. My facial skin has become rough with an almost grainy appearance. I've always had smooth skin without pimples.
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Emeline F.
Rating: 3 out of 5
following a purchase from 31/01/2019
Medium
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Sara C.
Rating: 1 out of 5
following a purchase from 25/01/2019
Received my collis after almost 2 months
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