Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

Reset filters
M
Marianne F.
Rating: 3 out of 5
following a purchase from 01/02/2019
Very fast delivery but not in the post office chooses...
Translated reviews
M
Mina S.
Rating: 3 out of 5
following a purchase from 31/01/2019
Top
Translated reviews
S
Sandy B.
Rating: 1 out of 5
following a purchase from 01/02/2019
Very late delivery! Article received more than a week later! And the customer service is not understanding and constantly puts the blame on the post office! No commercial gesture on their part for all that! I do not recommend their service!
Translated reviews
F
Furbyy M.
Rating: 3 out of 5
following a purchase from 31/01/2019
Bof
Translated reviews
L
Lucie R.
Rating: 3 out of 5
following a purchase from 26/01/2019
Happy with the product, however, regarding the delivery, it is a pity that it is not direct home or even deposited in the box the soap alone goes largely, forcing to go to the post office.
Translated reviews
Z
Zoé L.
Rating: 1 out of 5
following a purchase from 29/01/2019
I didn't get what I ordered. And still no feedback from customer service
Translated reviews
K
Karen R.
Rating: 1 out of 5
following a purchase from 30/01/2019
Very disappointed with the effects of the facial peel on my skin, I sent an email to customer service and after 1 week I still have no response from them !!!!. Very disappointed
Translated reviews
A
Aurore P.
Rating: 1 out of 5
following a purchase from 31/01/2019
Lame! I caught a lot of buttons and red plates! For example!
Translated reviews
K
Kassandra R.
Rating: 3 out of 5
following a purchase from 31/01/2019
Not suitable for my skin
Translated reviews
C
Claire C.
Rating: 1 out of 5
following a purchase from 30/01/2019
Damaged peel packaging and no after-sales service! I am still waiting for an answer from you! In addition, his skin care products dry the skin enormously! I do not recommend this brand!
Translated reviews
A
Ahlame K.
Rating: 3 out of 5
following a purchase from 30/01/2019
Long expedition. Concerning the product not yet enough distance to see kel count result however push button and also the cream leaves a cardboard effect on the face.
Translated reviews
S
Samia L.
Rating: 1 out of 5
following a purchase from 30/01/2019
Hello after my first use I had a push of button on the chin, forehead and cheeks so almost 60th in the trash can thank you what a scam!
Translated reviews
N
Noémie N.
Rating: 3 out of 5
following a purchase from 29/01/2019
Cream not nourishing enough
Translated reviews
S
Siham B.
Rating: 3 out of 5
following a purchase from 30/01/2019
Impossible to track my package, Service after belly that takes time to respond.
Translated reviews
A
Amandine D.
Rating: 3 out of 5
following a purchase from 29/01/2019
Peeling pas top
Translated reviews
C
Christelle D.
Rating: 3 out of 5
following a purchase from 29/01/2019
His walk
Translated reviews
V
Valeria G.
Rating: 3 out of 5
following a purchase from 14/11/2018
My order took a long time to come, which was not expected (because it was lost or because I know I), so it's bad on this point otherwise the product is very good.
Translated reviews
A
Alexandra L.
Rating: 3 out of 5
following a purchase from 25/01/2019
I don't have enough backsliding but in 5 days I haven't seen any change.
Translated reviews
J
Janine D.
Rating: 1 out of 5
following a purchase from 28/01/2019
Unsecured site ! I just recently placed an order with your company and got my bank account hacked.
Translated reviews
M
Mathilde A.
Rating: 1 out of 5
following a purchase from 29/01/2019
Still haven't gotten my order from the post office very disappointed.
Translated reviews
M
Marine D.
Rating: 3 out of 5
following a purchase from 29/01/2019
Very good product but unfortunately one of my creams arrived in a thousand pieces. But very reactive service I am waiting for a brand new jar.
Translated reviews
S
Sandra M.
Rating: 1 out of 5
following a purchase from 25/01/2019
Sales department not up to scratch. Box checked by default in a relay point while in his own account he indicated delivery to a specific address . Good damage compared to the quality of the product despite the price.
Translated reviews
P
Priscillia G.
Rating: 3 out of 5
following a purchase from 27/01/2019
The soap is great! The cream is not great and the peeling makes me a kind of desquamation of the skin, I leave myself a little time to see the result.
Translated reviews
S
Severine C.
Rating: 3 out of 5
following a purchase from 27/01/2019
Redness on the face
Translated reviews
M
Marion A.
Rating: 3 out of 5
following a purchase from 28/01/2019
Soap is great, but precious cream does not moisturize at all.
Translated reviews
M
Melanie M.
Rating: 3 out of 5
following a purchase from 27/01/2019
I received my broken soap in several pieces at the price I would have liked to receive it whole.
Translated reviews
V
Véronique D.
Rating: 3 out of 5
following a purchase from 26/01/2019
The place of delivery was not the one I had chosen. Too bad I lost time and so did my husband.
Translated reviews
I
Ilham H.
Rating: 1 out of 5
following a purchase from 28/01/2019
The Products it gave me more buttons than anything else !!! 16€ for nothing !!!
Translated reviews
L
Lisa M.
Rating: 3 out of 5
following a purchase from 26/01/2019
Parcels in very poor condition and damaged product packaging
Translated reviews
B
Berangere A.
Rating: 3 out of 5
following a purchase from 18/01/2019
Problem of delivery of parcels which following my call was the subject of a new order and then re-delivery.
Translated reviews
S
Sandy D.
Rating: 1 out of 5
following a purchase from 15/01/2019
I have not yet received my package and no one is able to tell me where it is and no one is answering my emails and I want a refund but strangely no one is answering.
Translated reviews
L
Laura D.
Rating: 1 out of 5
following a purchase from 23/01/2019
The boxes never arrive on time or products are always missing. I won't recommend them anymore. And I strongly advise against it because I am so disappointed. I dare to hope for a commercial gesture from them.
Translated reviews
M
Mélanie J.
Rating: 3 out of 5
following a purchase from 18/01/2019
The peel completely burned my skin, even though I applied it for no more than 2 minutes. I am very disappointed with this product! The soap is great, and the cream too
Translated reviews
S
Sonya C.
Rating: 1 out of 5
following a purchase from 25/01/2019
There's some product missing. Not answering emails...
Translated reviews
J
Julie N.
Rating: 3 out of 5
following a purchase from 19/01/2019
Expensive products
Translated reviews
A
Adrienne C.
Rating: 3 out of 5
following a purchase from 24/01/2019
.
Translated reviews
S
Sandra K.
Rating: 3 out of 5
following a purchase from 24/01/2019
Soap that dries the skin (contains essential oils) but cleanses the skin well.
Translated reviews
M
Mariam D.
Rating: 3 out of 5
following a purchase from 24/01/2019
Very fast delivery, however the deliveryman did not leave any notice in the mailbox. It was therefore difficult for me to retrieve my package later at the post office as I had no number to give so that my package could be identified.
Translated reviews
I
Izana M.
Rating: 3 out of 5
following a purchase from 27/11/2018
I don't see any particular difference.
Translated reviews
D
Dounia B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Nul
Translated reviews