Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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Lisou W.
Rating: 3 out of 5
following a purchase from 15/01/2019
Soft skin
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Evrim A.
Rating: 3 out of 5
following a purchase from 15/01/2019
The product accentuates imperfections, pimples and other blemishes and dries the skin. It does not look very suitable for dry skin with acneic tendencies. I keep using it for another week to see if I stop or continue using it.
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Coralie F.
Rating: 3 out of 5
following a purchase from 11/01/2019
Not miraculous but good product
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Naima L.
Rating: 3 out of 5
following a purchase from 15/01/2019
I've used it all day and night twice, it masks it dries out my skin.
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Amira S.
Rating: 3 out of 5
following a purchase from 15/01/2019
I'm sorry to see that the products we received were in a torn package... Kind regards
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Marion P.
Rating: 3 out of 5
following a purchase from 16/01/2019
I bought the box set on sale at 69.90. Fast delivery and well-protected products. I've been using the products for 10 days now and the soap makes my skin super dry, the oil-free cream has burned my skin . These products have made me see even more pimples. Really disappointed. I don't recommend these products if you have fragile skin.
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Severine S.
Rating: 1 out of 5
following a purchase from 15/01/2019
The after-sales service never responded to me.
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Sabrina K.
Rating: 1 out of 5
following a purchase from 17/12/2018
Hello. Very disappointed in the after-sales service. Following a delivery in a relay point (the post office of my city) I unfortunately could not recover my package in time. It went back to the sender Pinup-secret madresse a mail with a link to pay again the shipping costs I asked for a refund t of my order it was refused I find it inadmissible.
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Elodie I.
Rating: 1 out of 5
following a purchase from 14/01/2019
Product that gave me a Max of pimples!
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Elodie M.
Rating: 3 out of 5
following a purchase from 14/01/2019
I'm starting the tests of the range for having tested the peel I'm not convinced for the moment all my dead and dry skin was still not after the peel contrary to a normal scrub ... to see on several uses too early to judge the products for the moment
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Eloise A.
Rating: 3 out of 5
following a purchase from 14/01/2019
It dries out the skin a lot ... too bad because I'm still seeing some good developments.
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Margot P.
Rating: 3 out of 5
following a purchase from 14/01/2019
I think it's a good product, but I have sensitive skin it's quite aggressive and gives me pimples or patches on my skin.
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Aurore B.
Rating: 3 out of 5
following a purchase from 13/01/2019
I ordered the goat's milk soap which I received 1 week later. On the other hand it makes my face skin very dry... too bad for a soap at this price.
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Lucyna M.
Rating: 3 out of 5
following a purchase from 11/01/2019
The products are good but still very expensive. When you smell it, it's very chemical. I didn't see much difference on my skin but burning the skin at the corners of my lips.
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Ahlam B.
Rating: 3 out of 5
following a purchase from 13/01/2019
It's a pity, the product looks great but it's not adapted to my skin size, it dried my skin ...
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Katia A.
Rating: 1 out of 5
following a purchase from 14/01/2019
Delivery supposedly offered to my home and finally package in a relay point open that morning so tjr not recovered!! Order made 10 days ago. I knew that the package was at the post office because I have otherwise no information. Very disappointed !!
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Beatrice G.
Rating: 1 out of 5
following a purchase from 11/01/2019
the site is void for ordering. You select a post office next to your work and the one next to your home is finally chosen. No indication on the invoice!! it is simply the sms collissimo that gives the indication.too bad because the products are great.
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Ines B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Hello I bought a range from you and I'm very very disappointed because I saw a lot of crazy people sharing your products and that it makes my skin so dry and dehydrated ...
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Sabrine F.
Rating: 1 out of 5
following a purchase from 02/01/2019
Order arrives very late and I have not received any commercial gesture. I won't order anymore and I won't advertise on my social networks anymore.
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Louise A.
Rating: 1 out of 5
following a purchase from 13/01/2019
The "face peel" dried out my skin the first time I used it, and I had a lot of pimples on my face. I am not satisfied with this product.
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Tchara A.
Rating: 1 out of 5
following a purchase from 14/01/2019
Received product damaged on the sides
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Fakir A.
Rating: 1 out of 5
following a purchase from 13/01/2019
Non-effective product
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Murielle R.
Rating: 3 out of 5
following a purchase from 13/01/2019
The two soaps I ordered arrived damaged. The packaging in my opinion was not thick enough, wrapped in a simple bubble wrap would have been more judicious. I have reported it and he blames the carrier !!!
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Imene T.
Rating: 3 out of 5
following a purchase from 13/01/2019
Pushed several buttons I didn't have.
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Aline S.
Rating: 3 out of 5
following a purchase from 13/01/2019
Average because one of the packages was torn and without the small round transparent sticker. So anyone could have used or tested the peel in question. Otherwise I love soap and cream products, my skin is much more beautiful.
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Anxhela Z.
Rating: 3 out of 5
following a purchase from 12/01/2019
I ordered twice. The first one was only goat's milk soap, delivery in good condition, no problem. On the other hand the 2nd one I ordered a promotional box during the sales and there was disappointment: inside there is the face cream, the peeling and the soap. The packaging boxes of the peeling and soap was open even a little torn. I was very surprised and therefore disappointed. The products didn't seem to be touched but good.
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Celine B.
Rating: 1 out of 5
following a purchase from 13/01/2019
Very good product
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Maeva P.
Rating: 1 out of 5
following a purchase from 12/01/2019
Three good
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Sandrine M.
Rating: 3 out of 5
following a purchase from 11/01/2019
There was a product missing from my package, even though it was well invoiced and paid for. After several emails, I finally got my missing product without any commercial gesture from you. 1st order on it.
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Annabelle M.
Rating: 1 out of 5
following a purchase from 12/01/2019
1st order and a product is missing
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Emilie F.
Rating: 1 out of 5
following a purchase from 09/01/2019
One of the products in my package was unsealed, it leaked all over the place. After I complained to customer service, I was never contacted again. Very disappointed knowing that the products are worth a certain amount!
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Julie T.
Rating: 3 out of 5
following a purchase from 10/01/2019
The soap was broken when he arrived
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Manon C.
Rating: 3 out of 5
following a purchase from 10/01/2019
I was expecting a slightly more professional package, even with the brand name on it, but all I got was a box from a hanger company.
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Sonia H.
Rating: 3 out of 5
following a purchase from 10/01/2019
Goat's milk soap dries my skin very much and the cream burns me.
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Maud T.
Rating: 3 out of 5
following a purchase from 10/01/2019
The product packaging was damaged. The boxes were torn on the inside but not on the outside, as if someone had already touched the products and taken them out of their packaging... strange.
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Léonie M.
Rating: 3 out of 5
following a purchase from 10/01/2019
I did not receive my package in the right place.
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Sophie R.
Rating: 1 out of 5
following a purchase from 09/01/2019
Parcel not received because of the deliveryman, no answer from the after-sales service despite 3 emails of reminder and obliged to pay again delivery costs to have his order. 3 months to have his order and no commercial gesture granted.
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Mélanie A.
Rating: 3 out of 5
following a purchase from 10/01/2019
I love it!
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Lucie B.
Rating: 3 out of 5
following a purchase from 05/01/2019
Parcel received after 1 week for 48 hours announced
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Fanny H.
Rating: 3 out of 5
following a purchase from 10/01/2019
Quality product but 2 times delivery to the wrong place despite the precision comment.
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