Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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Morgane R.
Rating: 3 out of 5
following a purchase from 05/12/2018
There was a product to replace place I had to return the product to get the right one.
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Chloe M.
Rating: 3 out of 5
following a purchase from 05/12/2018
Shipping of the package fast, too bad the package was motivated open. Luckily the whole order was there.
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Maya R.
Rating: 3 out of 5
following a purchase from 04/12/2018
I guess you have to do the mask several times to get a real result. For the moment the redness has subsided but my skin is now peeling to see over time.
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Magali G.
Rating: 1 out of 5
following a purchase from 12/11/2018
Pourri
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Romane C.
Rating: 3 out of 5
following a purchase from 25/11/2018
This product is effective for acne but I also have a lot of eczema and it has dried out my skin a lot.
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Margaux I.
Rating: 3 out of 5
following a purchase from 23/11/2018
I received my soap two weeks after I ordered it, even though it said delivery within 72 hours on the site. But otherwise satisfied with the product
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Touryack S.
Rating: 3 out of 5
following a purchase from 30/11/2018
Very long order
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Laurina F.
Rating: 1 out of 5
following a purchase from 29/11/2018
I wouldn't order any more because the products come from Israel...
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Emma F.
Rating: 3 out of 5
following a purchase from 23/11/2018
Delivery much too long, but good product
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Mélody G.
Rating: 3 out of 5
following a purchase from 23/11/2018
The order took a while to ship, I think they forgot about it.
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Emilie G.
Rating: 3 out of 5
following a purchase from 02/12/2018
The products look very good but the boxes containing the cream and the peel were torn open.
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Alexandra M.
Rating: 3 out of 5
following a purchase from 23/11/2018
Delivery very long suremeny because of black friday but no response or information from customer service despite several emails and messages.
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Sarah Fatima O.
Rating: 3 out of 5
following a purchase from 02/12/2018
Modernize your parcel packaging
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Justine P.
Rating: 3 out of 5
following a purchase from 23/11/2018
I have waited 2 weeks to receive my package, it's much too long for a simple delivery Not at all satisfied with the delivery
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Gregory B.
Rating: 1 out of 5
following a purchase from 23/11/2018
Very bad service due to a problem with a 30% coupon code that didn't pass. The after-sales service found me inconsistent excuses. Code valid until 26/11 but purchase made on 23/11...?!
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Natacha R.
Rating: 3 out of 5
following a purchase from 23/11/2018
Too bad for the delivery time... more than 15 days! Victim of its success and black Friday perhaps? That said, if the products are good I will recommend without hesitation.
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Sarah H.
Rating: 3 out of 5
following a purchase from 23/11/2018
Pin up secret took more than 8 days to ship my package.
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Maelys B.
Rating: 3 out of 5
following a purchase from 23/11/2018
Very long delivery time without precise communication on the progress of the parcel. The site is experiencing problems and I didn't even have access to my customer account as I wanted.
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Coralie H.
Rating: 1 out of 5
following a purchase from 02/12/2018
I am disappointed with the product, which is not effective. It dries out the skin.
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Alexandra M.
Rating: 3 out of 5
following a purchase from 02/12/2018
Multiple beugs at the account login level
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Clarisse M.
Rating: 3 out of 5
following a purchase from 24/11/2018
Product bof bof. Odour not very pleasant. Don't trust influencers on Instagram!
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Nafouanti A.
Rating: 3 out of 5
following a purchase from 23/11/2018
The soap is at the top, but on the other hand the cream does not give the impression of a hydration, unpleasant effect on the face, I was obliged to use another cream to feel my face more pleasant and less stretched.
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Angélique D.
Rating: 3 out of 5
following a purchase from 23/11/2018
A little disappointed with the product the soap dries the skin
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Yousra M.
Rating: 3 out of 5
following a purchase from 01/12/2018
I don't think the product should be adapted to my skin. Because the skin on my face has become dry and grainy.
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Dafina H.
Rating: 3 out of 5
following a purchase from 23/11/2018
Poor customer service
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Laura B.
Rating: 3 out of 5
following a purchase from 01/12/2018
a little disappointed with the smell I expected better :)
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Sandra P.
Rating: 1 out of 5
following a purchase from 25/10/2018
I received a damaged package that I did not open and sent back immediately and no news from the seller!!!! No answer to my mail either
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Adeline C.
Rating: 1 out of 5
following a purchase from 01/12/2018
Since I use it I've got a lot of plaque on my face and a lot of pimples, whereas before I had no pimples,...
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Nawel B.
Rating: 3 out of 5
following a purchase from 02/12/2018
I don't walk very well but I'm still waiting for a little more but no change for the moment.
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Maïmouna K.
Rating: 3 out of 5
following a purchase from 01/12/2018
The products are good quality, but they dry out my skin. Although I don't use them as a mask...
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Anissa M.
Rating: 1 out of 5
following a purchase from 24/11/2018
I received my order and it was on time and the pills work great. My wife thanks you, I thank you, the bed thanks you, the room thanks you, the room , sheet, etc............. I did have an enquiry into the 4 extra pills, and this was delivered within a few days via airmail to my post box. I should have gotten my order before I left. But my requests were not taken into account. Very disappointed
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Yssouffa R.
Rating: 1 out of 5
following a purchase from 25/11/2018
My package has not been delivered to the right address, it's already been a week and I'm asking for no news.
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Justine B.
Rating: 3 out of 5
following a purchase from 22/11/2018
The peel is lumpy on application so I don't feel the product staying on my face and the goat's milk mask soap has started to irritate part of my face after a week of use. However, I didn't let it sit on my face, I just used it as a cleansing soap... Otherwise the creams are very good!
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Océane V.
Rating: 3 out of 5
following a purchase from 28/11/2018
I have not yet received my order.
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Maëlle L.
Rating: 1 out of 5
following a purchase from 22/11/2018
Cream opened and spilled, package absolutely not delivered to the place requested. Mail made to the after-sales service without response more than a week. Disappointed.
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Sydney B.
Rating: 3 out of 5
following a purchase from 29/11/2018
The site is good but as far as the soap I ordered it's been a week now I'm using and I have even more pimples than before.
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Emie M.
Rating: 3 out of 5
following a purchase from 28/11/2018
Very average after-sales service ...
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Valerie B.
Rating: 1 out of 5
following a purchase from 22/11/2018
Package never received and no response from customer service
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Sylvie R.
Rating: 3 out of 5
following a purchase from 23/11/2018
a little long on the delivery side
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Tania Sofia P.
Rating: 1 out of 5
following a purchase from 25/11/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP. I have not tried the product yet but will soon.
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