Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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C
Carla J.
Rating: 3 out of 5
following a purchase from 24/11/2018
Delivered in a simple box, no packaging, no small word, no marketing
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Celine B.
Rating: 1 out of 5
following a purchase from 27/11/2018
Great product
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Marion L.
Rating: 1 out of 5
following a purchase from 25/11/2018
one of my purchases : the precious goat's milk cream was exploded when I received it, so not so good.
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Yvonne S.
Rating: 3 out of 5
following a purchase from 24/11/2018
Code which said that the delivery was free but did not specify that it was limited to metropolitan France. Not packed enough since the packaging of the product was torn. What they get is that their products are good, because the rest leaves something to be desired. Order placed on November 24th and received on December 4th! Personally I ordered the goat's milk soap and the face scrub.
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Sabrina B.
Rating: 1 out of 5
following a purchase from 25/11/2018
Pas terribly
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Céline A.
Rating: 3 out of 5
following a purchase from 24/11/2018
Product received quickly but I have not yet seen any results on my skin.
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Michèle L.
Rating: 3 out of 5
following a purchase from 23/11/2018
I have received my order and it arrived barely a week after I placed it, so your logistics is working smoothly. Disappointed
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Pauline F.
Rating: 1 out of 5
following a purchase from 24/11/2018
Allergic reaction all over the face
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Marielle F.
Rating: 3 out of 5
following a purchase from 25/11/2018
My package was not delivered where I requested. I had to drive 25 km to pick it up when the delivery had to be made 200 m from my workplace.
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Caroline S.
Rating: 3 out of 5
following a purchase from 25/11/2018
Packaging in poor condition
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Marine E.
Rating: 3 out of 5
following a purchase from 25/11/2018
very long delay before receiving the product.
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G B.
Rating: 1 out of 5
following a purchase from 25/11/2018
Very disappointed with the products. Doesn't work on all skin types.
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Clara P.
Rating: 3 out of 5
following a purchase from 23/11/2018
Leaves a sensation of purity and softness but does not eliminate imperfections. To be seen in the long term.
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Ludivine M.
Rating: 3 out of 5
following a purchase from 26/11/2018
Parcel pending at the collection point because I was not present I would have preferred that the parcel be put back in my mailbox if it would have been possible.
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Cathy B.
Rating: 3 out of 5
following a purchase from 25/11/2018
the texture of the soap and cream is great my skin is super soft but after 10 days of treatment in the morning and evening I still have my redness and rosacea spots I thought it was a pity !!!!
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Camille L.
Rating: 3 out of 5
following a purchase from 23/11/2018
I have received my package, I just find that the boxes of products could be smaller (to avoid overpacking). And I'm in the middle of a test phase.
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Alexina B.
Rating: 3 out of 5
following a purchase from 23/11/2018
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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Marion M.
Rating: 3 out of 5
following a purchase from 22/11/2018
The package had to be shipped the same day because the order was placed at 9am but given to the post office 2 days after so disappointed with the delivery service. Product whose effects are not yet visible after several uses
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Leslie M.
Rating: 3 out of 5
following a purchase from 23/11/2018
Right now I can't really tell the difference.
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Fatima A.
Rating: 3 out of 5
following a purchase from 21/11/2018
I received the package but just the cream is a bit creamy so when I apply it I feel it's a bit hard.
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Océane M.
Rating: 3 out of 5
following a purchase from 22/11/2018
Your site is really good, nothing to say because everything is indicated. On the other hand the Colissimo partnership is to be watched. My package arrived half crushed. Luckily the products arrived intact! I'll send you pictures if you need them.
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Julie G.
Rating: 3 out of 5
following a purchase from 22/11/2018
Package damaged during delivery.
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Valérie B.
Rating: 3 out of 5
following a purchase from 23/11/2018
We haven't tried it yet, but I'm going to place another order for Christmas.
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Julie F.
Rating: 1 out of 5
following a purchase from 23/11/2018
All right.
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Inass B.
Rating: 3 out of 5
following a purchase from 22/11/2018
Very expensive for what it is.
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Aline V.
Rating: 1 out of 5
following a purchase from 22/11/2018
20 days I've been waiting 20 days for my order and they say the same thing will happen, but that's all they say.
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Stephanie T.
Rating: 3 out of 5
following a purchase from 21/11/2018
Bien
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Joanne N.
Rating: 3 out of 5
following a purchase from 23/11/2018
Produces well. Good site. Catastrophic and unkind after-sales service.
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Sandy R.
Rating: 1 out of 5
following a purchase from 21/11/2018
To this day I still haven't gotten the order.
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Mehdi B.
Rating: 1 out of 5
following a purchase from 22/11/2018
I got Mongolia with the half fun pot falling into the box.
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Maryam L.
Rating: 3 out of 5
following a purchase from 22/11/2018
2nd order and again I am not given my parcel number, you have to call for it. My second package was misplaced. Luckily found but if the products are fine, there is some progress expected in the delivery process. I was told by email that it had been shipped, but it was only given to the post office several days later, at my request!
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Delphi D.
Rating: 3 out of 5
following a purchase from 21/11/2018
I was supposed to receive my package within 48 hours and then it took 6 days. Otherwise, I use it every day since I received it, I can already see the difference....I expect a lot from it. Thank you
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Lison P.
Rating: 3 out of 5
following a purchase from 31/07/2018
It took me more than 2 months to receive my order but someone took over my file after several calls and arranged everything.
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Marine C.
Rating: 3 out of 5
following a purchase from 22/11/2018
To see
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Noémie C.
Rating: 3 out of 5
following a purchase from 21/06/2018
The quality of the products is great, there's nothing to complain about. However, when it comes to receiving my parcels, they never arrive at the right place, although I always check the same post office.
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Mélinda S.
Rating: 3 out of 5
following a purchase from 20/11/2018
After a month I don't see any difference I ordered the peeling in addition to a new soap to see on the long term.
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Eleonore T.
Rating: 3 out of 5
following a purchase from 08/05/2018
I had ordered 2 goat's milk soaps in addition to other products and there was only one in the package.
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Lisa V.
Rating: 3 out of 5
following a purchase from 18/09/2018
No problem to receive the package. But for the product I am not satisfied
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Cango A.
Rating: 3 out of 5
following a purchase from 21/11/2018
I still haven't received my order yet
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Marine G.
Rating: 3 out of 5
following a purchase from 22/11/2018
Lipstick looks pretty good, lasts half a day but does not last after eating. The problem is that it took 12 days to get 2 lipsticks! So not sure I'd recommend it. The concept is nice though.
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