Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Waiting time too long to get an answer by email. I had to ring 3 times because of lack of understanding, it cost me 17 eur for 3 communications. Lack of precision, tells me that they do not make a registered letter if we are not at home, so that after a 2 nd return of the blow 7.80eur postage ... I find myself with registered in the mailbox! I wanted to be reimbursed because I'm fed up with all this, a person says that I've exceeded the time limit to be reimbursed, then they send me an email to tell me that the person reimburses right away, and in the end no, they don't reimburse... Not very reliable and professional this site. Even if the product I bought is great, I will not order anymore and I would not even advise this site to my worst enemy!
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Sana I.
Rating: 1 out of 5
following a purchase from 13/06/2018
no effect
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Berivan L.
Rating: 3 out of 5
following a purchase from 11/06/2018
Disappointed with the cream and soap to be applied as a mask has trouble foaming.
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Roumaissa B.
Rating: 3 out of 5
following a purchase from 11/06/2018
The bedside milk saving isn't bad but it doesn't work miracles. Piling is useless.
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Tess G.
Rating: 3 out of 5
following a purchase from 20/11/2018
I was supposed to get the package at home, they sent it to a relay point. But product correct.
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Elodie P.
Rating: 1 out of 5
following a purchase from 29/04/2018
Products inneffective Service after sale can be courteous
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William S.
Rating: 1 out of 5
following a purchase from 23/05/2018
A really long wait, 2-3 months I think.
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Romane L.
Rating: 3 out of 5
following a purchase from 19/11/2018
Top product. On the other hand, the packaging leaves something to be desired in view of the price of the products. No samples or leaflets to learn about new products.
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Stephanie M.
Rating: 1 out of 5
following a purchase from 19/11/2018
The customer service never answers I have contacted them 2 times Moreover error of place of delivery In short the product is good but the customer service is very bad.
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Laura N.
Rating: 1 out of 5
following a purchase from 03/10/2018
Totally dissatisfied with the products that gave me a lot of pimples. A deplorable customer service that is hard to decipher emails.
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Margaux G.
Rating: 1 out of 5
following a purchase from 02/08/2018
Really inefficient service, very disappointed!
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Caroline P.
Rating: 1 out of 5
following a purchase from 15/11/2018
The site itself is not bad, but I can't say the same about the products.
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Rahma T.
Rating: 3 out of 5
following a purchase from 09/11/2018
I got the cream without oil but the pump is broken.
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Nouria K.
Rating: 3 out of 5
following a purchase from 13/11/2018
I got the package a little bruised and the soap crushed...
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Elodie S.
Rating: 3 out of 5
following a purchase from 06/08/2018
Good product but not really conquered! I was expecting better, but my skin hasn't changed into baby skin! A little disappointed by this!
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Alexandra B.
Rating: 3 out of 5
following a purchase from 13/11/2018
High product prices. Waiting to see the long term results, I'm not yet in a position to step back enough. The peel is a bit "sticky" and leaves some residue even after a good rinse with lukewarm water.
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Angélique D.
Rating: 3 out of 5
following a purchase from 14/11/2018
Medium
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Caroline L.
Rating: 3 out of 5
following a purchase from 13/11/2018
Didn't see any real change in my skin
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Nathalie T.
Rating: 3 out of 5
following a purchase from 15/10/2018
Dries skin with basic dry and sensitive skin, no noticeable results for pimples
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Noémie C.
Rating: 1 out of 5
following a purchase from 30/04/2018
I didn't get everything I ordered. They sent it back and they were wrong again. And finally after months of emailing them they didn't refund me or send me the missing products. really bad
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Safae B.
Rating: 1 out of 5
following a purchase from 11/11/2018
I've been waiting for almost 2 weeks for my package!
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Léane B.
Rating: 1 out of 5
following a purchase from 30/09/2018
I would never order again, I just ordered a soap in early October, I still haven't received it. Do you think it's normal?
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Adeline E.
Rating: 1 out of 5
following a purchase from 05/08/2018
I had problems with the shipping of the order and never had a commercial gesture from them so no professionalism.
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Melanie M.
Rating: 3 out of 5
following a purchase from 11/11/2018
Mitigé
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Axelle C.
Rating: 1 out of 5
following a purchase from 31/10/2018
Clearly aberrant. Order placed on 31/10. We are the 22/11 and after about 7 calls I am finally offered to send me back my order but to REPAY the shipping costs because my package was lost. Customer service crap, we are promised a return mail to keep us informed of the progress of our order but never anything. Forced to fight for a refund. It's a SCANDAL. To run away.
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Ismahane L.
Rating: 3 out of 5
following a purchase from 08/11/2018
My daughter likes it, but no results yet, knowing that this is the second soap we've ordered.
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Préscillia C.
Rating: 3 out of 5
following a purchase from 05/11/2018
I like it
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Salma I.
Rating: 3 out of 5
following a purchase from 07/11/2018
Cool
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Nachadiya A.
Rating: 3 out of 5
following a purchase from 08/11/2018
Bien
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Afifa S.
Rating: 1 out of 5
following a purchase from 04/11/2018
Quite disappointed with the products, I don't see a big difference in my skin. Ordinary products and not making any big difference, at least in my case.
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Elodie F.
Rating: 3 out of 5
following a purchase from 06/11/2018
Too bad the goat mask isn't in a box.
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Soumya R.
Rating: 1 out of 5
following a purchase from 06/11/2018
Very aggressive for my damaged skin
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Anaïs G.
Rating: 3 out of 5
following a purchase from 05/11/2018
Sends very fast goat's milk soap with a very pleasant smell and feel. The only downside is that in the package there was only the soap and I would have had a little welcome card or something similar to what you often see in other merchants... It's a pity. Otherwise nothing else to say to this day.
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Clara S.
Rating: 1 out of 5
following a purchase from 04/11/2018
10 days I'm waiting for my package
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Hélène F.
Rating: 1 out of 5
following a purchase from 04/11/2018
I still haven't received anything. However, the payment was well made!!!
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Mailys D.
Rating: 3 out of 5
following a purchase from 04/11/2018
Very satisfied except for the oil-free cream because the cream pusher doesn't work
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Domitille B.
Rating: 1 out of 5
following a purchase from 05/11/2018
Shit! I have normal skin and see how it's dried my skin! Supposedly it takes away the marks, pimples and so on, doesn't tell the whole story ! On the contrary it stings and leaves the skin red... stupid for being tempted ! Damn social networks with its pseudo stars with their promo code ! Run away from !!!!
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Séverine L.
Rating: 3 out of 5
following a purchase from 04/11/2018
Soap nothing to say. Problem with the peel that burned my face.
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Mélina T.
Rating: 1 out of 5
following a purchase from 29/10/2018
There's no such thing as a no-good, no-good, no-good TV people who make product investments to make money, but the product he advises us on is really rubbish! ⛔️❌ I don't recommend it at all.
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