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S
Rating: 1 out of 5
Delivery does not take a few working days as stated, but several weeks.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1 and 3 stars
Reset filtersJ
Rating: 3 out of 5
Unfortunately, shipping takes a long time and I still haven't received my order.
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I
Rating: 3 out of 5
Three stars because I love the products! The customer service is really bad! I had to wait over a month for my last order. And customer service barely responded to my messages. What a shame ...
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A
Rating: 3 out of 5
The order is not delivered to your home, which is a shame and you have to wait a while for it.
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B
Rating: 1 out of 5
Since I have been using the soap, my skin has improved so much.
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C
Rating: 1 out of 5
Unfortunately, I didn't tolerate the soap at all. I've never had any problems with my skin, I've always been able to tolerate everything and have never suffered from blemishes or spots. Unfortunately, this is now different after using the cream! I have developed a bad rash and severe blemishes! I am very disappointed.
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G
Rating: 1 out of 5
Got the wrong article.
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H
Rating: 1 out of 5
Not satisfied at all
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S
Rating: 3 out of 5
Good and expensive
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A
Rating: 3 out of 5
Unfortunately, the delivery time was significantly longer than the promised 2 days; in total definitely 2 to 2.5 weeks
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M
Rating: 1 out of 5
Goods from the order never arrived. No response to e-mails! What a mess! Fraud!!! Never got my money back
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Y
Rating: 3 out of 5
I think it's cheeky that I have to pay more for home delivery when the courier practically drives past my door to deliver it to a store 7km away from me. Thumbs down for that.
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S
Rating: 3 out of 5
Fast delivery
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J
Rating: 1 out of 5
Unfortunately, I allowed myself to be influenced by my purchase. A check of the ingredients revealed the following: oxybenzone (benzophenone-3) damages corals and has therefore already been banned in some countries. It also affects the hormone system. Chlorphenesin is considered allergenic, cell-damaging and carcinogenic. Unfortunately, there was no way to return the unopened product. Can only advise against it!
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K
Rating: 1 out of 5
No, I ordered something and wanted to send it back, but I have to pay the costs myself!!!
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S
Rating: 3 out of 5
I can't say much so far. I had to contact them for my confirmation mail, which should be a matter of course for me to get a confirmation in the form of an e-mail if you already have to specify the e-mail... And I've been waiting for my order for over 2 weeks
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N
Rating: 1 out of 5
Customer support does not write me back. My cream has arrived leaking.
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J
Rating: 1 out of 5
Shipping catastrophe . After several inquiries a replacement delivery was arranged. Nevertheless, goods in unusable condition .
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J
Rating: 1 out of 5
I didn't get the precious cream.
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A
Rating: 1 out of 5
Good product but, as reported to customer service, the bottle of gentle exfoliant I received did not work, I had to open the bottle to remove the product.
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S
Rating: 1 out of 5
I ordered them before, maybe 3 years ago, and they suited me fine. I don't know what you've changed, but maybe my face gets hot as soon as I put it on, so I had to stop using it.
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L
Rating: 1 out of 5
Very satisfied Effectiveness++ Very satisfied
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A
Rating: 1 out of 5
At the top
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L
Rating: 1 out of 5
Unfortunately, my package never arrived
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A
Rating: 1 out of 5
Order received empty it's been 2 weeks I'm waiting for someone to get back to me
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E
Rating: 1 out of 5
I did not receive the article
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C
Rating: 1 out of 5
No stars! I've been waiting for my parcel since February 6th!
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S
Rating: 3 out of 5
Too bad my skin doesn't tolerate soap and feels slightly burnt.
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L
Rating: 1 out of 5
Incomplete order
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E
Rating: 3 out of 5
I received my order incomplete so I sent several emails but no response.
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M
Rating: 1 out of 5
Order never received
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L
Rating: 1 out of 5
I'm not satisfied, I'm missing an article. I've reported it, but no action yet.
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G
Rating: 1 out of 5
Fast delivery
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J
Rating: 1 out of 5
Very expensive products in the end my skin burns I do not recommend at all on the contrary strongly avoid
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A
Rating: 3 out of 5
I was supposed to have a gift in my parcel but it wasn't there.
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A
Rating: 1 out of 5
Great, very good product ❤️
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M
Rating: 3 out of 5
Not all products are suitable for my skin
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M
Rating: 3 out of 5
even more buttons ...
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M
Rating: 1 out of 5
I did not receive my order
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J
Rating: 1 out of 5
Cream that burns my face, disappointed considering the price of the products I would not recommend.
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