Customer reviews of Pinup Secret

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Nadine J.

Rating: 1 out of 5

Published on 17/12/2023 à 11h42 following a purchase from 02/12/2023

Package supposedly received when mailbox is empty

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Kenza O.

Rating: 1 out of 5

Published on 17/12/2023 à 11h36 following a purchase from 04/12/2023

A century to repay lost parcels

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Audrey B.

Rating: 1 out of 5

Published on 17/12/2023 à 08h46 following a purchase from 04/12/2023

No improvement and even more pimples on the lower face. Very disappointed

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Hanane B.

Rating: 1 out of 5

Published on 15/12/2023 à 13h50 following a purchase from 28/11/2023

I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.

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Nadia D.

Rating: 3 out of 5

Published on 14/12/2023 à 17h47 following a purchase from 25/11/2023

Drying product

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Paulina M.

Rating: 1 out of 5

Published on 13/12/2023 à 16h44 following a purchase from 24/11/2023

Hello, I still haven't received my coli

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Elise C.

Rating: 1 out of 5

Published on 13/12/2023 à 14h28 following a purchase from 20/11/2023

Package received 10 days after order, damaged

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Harmony R.

Rating: 1 out of 5

Published on 13/12/2023 à 11h49 following a purchase from 26/11/2023

Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!

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Refka S.

Rating: 1 out of 5

Published on 13/12/2023 à 09h32 following a purchase from 21/11/2023

Delivery too late

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Noura G.

Rating: 1 out of 5

Published on 13/12/2023 à 09h18 following a purchase from 27/11/2023

All the products have not been delivered and now it's an obstacle course to get them back!

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Véronique C.

Rating: 1 out of 5

Published on 12/12/2023 à 21h31 following a purchase from 28/11/2023

order error

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Adeline B.

Rating: 3 out of 5

Published on 12/12/2023 à 18h28 following a purchase from 28/11/2023

Parcel received quickly, products always at the top except that I ordered 2 soaps, I received only one, I made the dispute, sent photos and videos and I have no more news, disappointed with the SAV.

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Karin G.

Rating: 3 out of 5

Published on 12/12/2023 à 17h56 following a purchase from 24/11/2023

The oil-free cream is really good, but the glass bottle is not ideal. There's a lot of cream left in the bottle. The angles inside the bottle should be rounded to make it easier to extract the cream and reduce waste. Several cartons of the oil-free cream were damaged, which is inconvenient if you want to give them as gifts. But the products are great.

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Laetitia D.

Rating: 1 out of 5

Published on 12/12/2023 à 17h53 following a purchase from 23/11/2023

Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.

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Assia C.

Rating: 3 out of 5

Published on 12/12/2023 à 14h43 following a purchase from 26/11/2023

the box is pretty, I haven't tested the product yet but the parcel arrived very late and I didn't even receive an apology I think that's the least I can do.

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Millithia B.

Rating: 3 out of 5

Published on 12/12/2023 à 14h42 following a purchase from 23/11/2023

I had allergies because of the soap so I stopped using it but the rest I would see with time.

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Stéphanie P.

Rating: 3 out of 5

Published on 12/12/2023 à 14h34 following a purchase from 20/11/2023

I paid the shipping costs to have my order in 48h and I received it more than 10 days later. Disappointed by this service m1is very good product.

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July V.

Rating: 1 out of 5

Published on 11/12/2023 à 22h31 following a purchase from 25/11/2023

Not received my coli

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Alyson A.

Rating: 3 out of 5

Published on 11/12/2023 à 22h14 following a purchase from 27/11/2023

Unfortunately I did not receive my complete order.

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Maéva M.

Rating: 1 out of 5

Published on 11/12/2023 à 21h30 following a purchase from 28/11/2023

I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.

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Linda L.

Rating: 1 out of 5

Published on 11/12/2023 à 13h41 following a purchase from 27/11/2023

I put my home address but had to transport to another address to pick up my parcel.

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Stéphanie L.

Rating: 1 out of 5

Published on 10/12/2023 à 09h04 following a purchase from 26/11/2023

I haven't received my order since October!

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Marie-Charlotte C.

Rating: 1 out of 5

Published on 09/12/2023 à 19h22 following a purchase from 25/11/2023

The cream is not great... It leaves my skin very dry

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Garnier B.

Rating: 1 out of 5

Published on 09/12/2023 à 18h10 following a purchase from 25/11/2023

Top

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Aressy M.

Rating: 1 out of 5

Published on 09/12/2023 à 17h39 following a purchase from 24/11/2023

I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.

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Fabio B.

Rating: 3 out of 5

Published on 06/12/2023 à 14h18 following a purchase from 24/11/2023

Hidden customs duties

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Patricia D.

Rating: 3 out of 5

Published on 06/12/2023 à 13h27 following a purchase from 23/11/2023

products received promptly. as ordered.

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Sallynger R.

Rating: 3 out of 5

Published on 06/12/2023 à 12h53 following a purchase from 23/11/2023

Product lived up to my expectations, although the packaging was damaged, this was a Christmas present...

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Geraldine R.

Rating: 3 out of 5

Published on 06/12/2023 à 12h10 following a purchase from 24/11/2023

Very fast and perfect delivery! I am very happy with my order . Thank you 🤩

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Céline B.

Rating: 1 out of 5

Published on 06/12/2023 à 11h35 following a purchase from 24/11/2023

Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.

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Marine B.

Rating: 3 out of 5

Published on 05/12/2023 à 14h54 following a purchase from 22/11/2023

I received my parcel, but they made a mistake with one of the products, but I'm sure they'll find a solution.

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Yannick C.

Rating: 3 out of 5

Published on 04/12/2023 à 17h54 following a purchase from 20/11/2023

Happy with my products that's for sure 😉 On the other hand coli not complete. Too bad 10€ for a soap box 😕

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Caroline R.

Rating: 1 out of 5

Published on 04/12/2023 à 15h30 following a purchase from 21/11/2023

Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.

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Clémence D.

Rating: 1 out of 5

Published on 03/12/2023 à 15h11 following a purchase from 18/11/2023

8/100 as rating on yuka apparently very bad for skin

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Charlène C.

Rating: 1 out of 5

Published on 03/12/2023 à 14h44 following a purchase from 20/11/2023

They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.

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Tania A.

Rating: 3 out of 5

Published on 02/12/2023 à 16h11 following a purchase from 19/11/2023

My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.

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Sarah A.

Rating: 1 out of 5

Published on 02/12/2023 à 15h29 following a purchase from 17/11/2023

Does not deliver the right products. After-sales service is on the same level, unqualified.

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Marie D.

Rating: 1 out of 5

Published on 29/11/2023 à 18h54 following a purchase from 12/11/2023

Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!

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Laure G.

Rating: 1 out of 5

Published on 29/11/2023 à 12h27 following a purchase from 15/11/2023

Unfortunately, I left my old address and supposedly the parcel was delivered!

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Stéphanie L.

Rating: 3 out of 5

Published on 27/11/2023 à 21h10 following a purchase from 14/11/2023

Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.

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