Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 897 published reviews
5 66k 81% 4 9 508 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 3 stars

Reset filters
T
Tania A.
Rating: 3 out of 5
following a purchase from 19/11/2023
My order arrived with two products missing - an error on the part of pin-up secret and no commercial gesture.
Translated reviews
S
Sarah A.
Rating: 1 out of 5
following a purchase from 17/11/2023
Does not deliver the right products. After-sales service is on the same level, unqualified.
Translated reviews
M
Marie D.
Rating: 1 out of 5
following a purchase from 12/11/2023
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
Translated reviews
L
Laure G.
Rating: 1 out of 5
following a purchase from 15/11/2023
Unfortunately, I left my old address and supposedly the parcel was delivered!
Translated reviews
S
Stéphanie L.
Rating: 3 out of 5
following a purchase from 14/11/2023
Delivery is fast, but my parcel was not delivered to the right letterbox. It is unpleasant to waste time going around the neighborhood to find your package. I was satisfied with the products.
Translated reviews
C
Cassandra C.
Rating: 1 out of 5
following a purchase from 14/11/2023
Soap that gave me big pimples and made me itch, I don't recommend it.
Translated reviews
V
Veronique K.
Rating: 3 out of 5
following a purchase from 14/11/2023
Good products but a soap box was missing. I received one of the 2 I ordered. Would it be possible to send me one. Thank you very much.
Translated reviews
M
Myriam P.
Rating: 1 out of 5
following a purchase from 11/11/2023
Order still not received ....
Translated reviews
R
Rania E.
Rating: 1 out of 5
following a purchase from 12/11/2023
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
Translated reviews
G
Géraldine S.
Rating: 1 out of 5
following a purchase from 08/11/2023
🫥🤢🐅
Translated reviews
K
Karima A.
Rating: 3 out of 5
following a purchase from 09/11/2023
I've been using the soap for almost 3 months now and unfortunately I haven't seen much of a change. At first, the soap made all my pimples stand out 😶
Translated reviews
L
Lydie R.
Rating: 3 out of 5
following a purchase from 07/11/2023
I was surprised by the package. A simple cardboard envelope with the product inside, not 1 wrapping paper, not 1 bubble, not 1 card or even an invoice. It's a dry product. With all the advertising about the brand, I was expecting something more polished. That said, I'm satisfied with the product. The first tests are cool.
Translated reviews
B
Berfin G.
Rating: 1 out of 5
following a purchase from 07/11/2023
Lots of pimples after using the product
Translated reviews
A
Achraf S.
Rating: 1 out of 5
following a purchase from 05/11/2023
I received the wrong product
Translated reviews
M
Mathilde L.
Rating: 3 out of 5
following a purchase from 07/11/2023
I still haven't received my cash back because it hasn't yet been validated by the brand...
Translated reviews
A
Angie M.
Rating: 1 out of 5
following a purchase from 06/11/2023
it has more button I am very disappointed
Translated reviews
S
Sonya B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.
Translated reviews
C
Céline F.
Rating: 1 out of 5
following a purchase from 06/11/2023
Order taken 2 times 2 weeks ago still no refund no news ....
Translated reviews
M
Melissa B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.
Translated reviews
I
Isabelle D.
Rating: 3 out of 5
following a purchase from 31/10/2023
This product was forgotten in my previous order
Translated reviews
A
Anouchka C.
Rating: 1 out of 5
following a purchase from 31/10/2023
Package not received. I am still waiting.
Translated reviews
E
Emmanuelle B.
Rating: 3 out of 5
following a purchase from 31/10/2023
I find that the composition of some products has changed: soap, peeling especially!
Translated reviews
N
Nathalie M.
Rating: 1 out of 5
following a purchase from 01/11/2023
On opening the parcel the soap was broken.
Translated reviews
I
Ines O.
Rating: 1 out of 5
following a purchase from 01/11/2023
my parcel has been stolen and I'm still waiting for it to be returned.
Translated reviews
M
Manon L.
Rating: 1 out of 5
following a purchase from 31/10/2023
No one breaks the skin
Translated reviews
E
Emilie B.
Rating: 1 out of 5
following a purchase from 01/11/2023
I never received my order
Translated reviews
J
Julia R.
Rating: 3 out of 5
following a purchase from 25/10/2023
I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.
Translated reviews
M
Marine L.
Rating: 3 out of 5
following a purchase from 30/10/2023
It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.
Translated reviews
E
Elodie C.
Rating: 1 out of 5
following a purchase from 28/10/2023
One product is missing from the package, the.cream!
Translated reviews
F
Fabienne C.
Rating: 1 out of 5
following a purchase from 29/10/2023
The old peeling pack has an unpleasant smell....Is this normal?
Translated reviews
M
Morgane B.
Rating: 3 out of 5
following a purchase from 30/10/2023
Lack of product incomplete order
Translated reviews
A
Asmao K.
Rating: 1 out of 5
following a purchase from 28/10/2023
The cream is much more liquid and less nourishing than before. Disappointed
Translated reviews
F
Françoise S.
Rating: 1 out of 5
following a purchase from 30/10/2023
My parcel was incomplete.
Translated reviews
I
Id Tayeb A.
Rating: 3 out of 5
following a purchase from 26/10/2023
It dries pimples and reduces stains 👍
Translated reviews
A
Atika S.
Rating: 1 out of 5
following a purchase from 25/10/2023
Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed
Translated reviews
V
Vanessa M.
Rating: 1 out of 5
following a purchase from 24/10/2023
Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.
Translated reviews
J
Justine V.
Rating: 1 out of 5
following a purchase from 23/10/2023
Incorrect order, wrong product
Translated reviews
C
Camille B.
Rating: 1 out of 5
following a purchase from 20/10/2023
My parcel is incomplete and they won't return my precious complexion soap.
Translated reviews
A
Alexia H.
Rating: 3 out of 5
following a purchase from 22/10/2023
I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.
Translated reviews
L
Laetitia D.
Rating: 1 out of 5
following a purchase from 19/10/2023
So far, after 1 week of use, no change for me.
Translated reviews
We use cookies for audience measurement and improving user experience.