Customer reviews of Pinup Secret

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Manon L.

Rating: 1 out of 5

Published on 14/11/2023 à 20h31 following a purchase from 31/10/2023

No one breaks the skin

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Emilie B.

Rating: 1 out of 5

Published on 14/11/2023 à 19h08 following a purchase from 01/11/2023

I never received my order

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Julia R.

Rating: 3 out of 5

Published on 14/11/2023 à 17h03 following a purchase from 25/10/2023

I am very satisfied with my products except for the purifying mask where the 1st receipt was open. Despite a 2nd shipment to replace it, this one is also open... I'm quite disappointed in the sense that I wasn't able to test it. It's a shame to lose stars for that.

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Marine L.

Rating: 3 out of 5

Published on 14/11/2023 à 16h37 following a purchase from 30/10/2023

It's a pity that the products arrived without packaging or a box, knowing that it was a lot and above all a gift.

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Elodie C.

Rating: 1 out of 5

Published on 13/11/2023 à 07h48 following a purchase from 28/10/2023

One product is missing from the package, the.cream!

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Fabienne C.

Rating: 1 out of 5

Published on 12/11/2023 à 18h38 following a purchase from 29/10/2023

The old peeling pack has an unpleasant smell....Is this normal?

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morgane B.

Rating: 3 out of 5

Published on 12/11/2023 à 18h34 following a purchase from 30/10/2023

Lack of product incomplete order

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Asmao K.

Rating: 1 out of 5

Published on 12/11/2023 à 17h54 following a purchase from 28/10/2023

The cream is much more liquid and less nourishing than before. Disappointed

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Françoise S.

Rating: 1 out of 5

Published on 12/11/2023 à 17h39 following a purchase from 30/10/2023

My parcel was incomplete.

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Id Tayeb A.

Rating: 3 out of 5

Published on 11/11/2023 à 12h57 following a purchase from 26/10/2023

It dries pimples and reduces stains 👍

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Atika S.

Rating: 1 out of 5

Published on 07/11/2023 à 14h45 following a purchase from 25/10/2023

Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed

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Vanessa M.

Rating: 1 out of 5

Published on 06/11/2023 à 12h29 following a purchase from 24/10/2023

Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.

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Justine V.

Rating: 1 out of 5

Published on 05/11/2023 à 07h41 following a purchase from 23/10/2023

Incorrect order, wrong product

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Camille B.

Rating: 1 out of 5

Published on 04/11/2023 à 21h47 following a purchase from 20/10/2023

My parcel is incomplete and they won't return my precious complexion soap.

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Alexia H.

Rating: 3 out of 5

Published on 04/11/2023 à 18h16 following a purchase from 22/10/2023

I still haven't seen any difference, the precious cream doesn't moisturize at all, but I did like the peel.

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Laetitia D.

Rating: 1 out of 5

Published on 01/11/2023 à 08h32 following a purchase from 19/10/2023

So far, after 1 week of use, no change for me.

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Mahealanie B.

Rating: 3 out of 5

Published on 30/10/2023 à 06h09 following a purchase from 13/10/2023

The lady I spoke to on the phone was unpleasant. You have to change jobs if you don't want to talk to people. As for the products, I wait until I receive them to use them.

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Emma B.

Rating: 1 out of 5

Published on 29/10/2023 à 15h01 following a purchase from 17/10/2023

I'm still waiting for my order!

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Khadidja G.

Rating: 3 out of 5

Published on 29/10/2023 à 11h33 following a purchase from 13/10/2023

I received my order incomplete I could not find the soap box 😔

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Aurélie M.

Rating: 1 out of 5

Published on 28/10/2023 à 12h12 following a purchase from 15/10/2023

The jar was full of dried cream on the outside, as if the jar had already been opened.

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Sandrine H.

Rating: 3 out of 5

Published on 25/10/2023 à 16h28 following a purchase from 13/10/2023

Disappointed by the products

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Alice G.

Rating: 1 out of 5

Published on 25/10/2023 à 16h21 following a purchase from 12/10/2023

I never received my product ...still waiting for customer service

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Fatiha Y.

Rating: 3 out of 5

Published on 25/10/2023 à 11h18 following a purchase from 13/10/2023

To offer

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Alexia D.

Rating: 1 out of 5

Published on 25/10/2023 à 07h47 following a purchase from 09/10/2023

An item is missing from my order and customer service is not responding.

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Virginie T.

Rating: 1 out of 5

Published on 24/10/2023 à 10h48 following a purchase from 11/10/2023

Missing a product

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Clara L.

Rating: 1 out of 5

Published on 24/10/2023 à 10h41 following a purchase from 07/10/2023

I ordered the 138€ set 3 times ... I also bought the soap holder 3 times in order to have a complete set for Christmas gifts, and when I received my package it was missing the 3 soaps included in the initial 138€ set!!!! If you're going to offer sets, you might as well have them in stock.... Rather than putting them together for each order! Really disappointed... especially for the amount of products I ordered.

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Elina L.

Rating: 1 out of 5

Published on 24/10/2023 à 09h12 following a purchase from 10/10/2023

For my part, it didn't work and I got even more pimples.

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Dounia C.

Rating: 1 out of 5

Published on 23/10/2023 à 16h54 following a purchase from 03/10/2023

Catastrophic. I tried to make excuses for this product by saying that other factors could explain the state of my skin. But I'm forced to admit that these factors had never caused such a result on my face. It felt like a swarm of bees had savagely attacked me.

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Dayana S.

Rating: 1 out of 5

Published on 23/10/2023 à 13h17 following a purchase from 06/10/2023

I haven't received my order

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Justine E.

Rating: 1 out of 5

Published on 23/10/2023 à 10h56 following a purchase from 09/10/2023

To date, I still haven't received my order. I'm told it's a problem with the post office and that a claim has been opened (processing time between 15 days and 3 weeks). In the meantime, no solution has been found and I still don't have my products!

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Laurie P.

Rating: 3 out of 5

Published on 21/10/2023 à 20h33 following a purchase from 05/10/2023

Nothing to report about the product and pin up secret but the carrier is to be avoided! I received emails from the fraudulent carrier indicating that the relay for my parcel had been changed... I went twice... nothing! In the end I went to the original delivery address and there was my parcel! A bitter delivery experience. But the product is great!

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Linda A.

Rating: 1 out of 5

Published on 21/10/2023 à 18h34 following a purchase from 04/10/2023

I never received it I requested a return of my parcel or a refund

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Mariam D.

Rating: 1 out of 5

Published on 21/10/2023 à 18h16 following a purchase from 03/10/2023

I haven't seen the promised results...

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Salima A.

Rating: 1 out of 5

Published on 21/10/2023 à 17h15 following a purchase from 04/10/2023

.

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Khedidja M.

Rating: 1 out of 5

Published on 21/10/2023 à 16h51 following a purchase from 03/10/2023

Half of my products are missing, I am waiting for a return

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Elisa C.

Rating: 1 out of 5

Published on 21/10/2023 à 16h12 following a purchase from 02/10/2023

I've been ordering the oil-free cream and soap for several years now, and it's been 2x since the push button on the oil-free cream didn't work, so I'm forced to use the old one.

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Marion D.

Rating: 1 out of 5

Published on 21/10/2023 à 14h34 following a purchase from 04/10/2023

My order was missing a product. Impossible to get a refund or to receive the product. Very disappointed.

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Cynthia H.

Rating: 1 out of 5

Published on 21/10/2023 à 14h03 following a purchase from 05/10/2023

Even more buttons than before

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Ilham S.

Rating: 1 out of 5

Published on 21/10/2023 à 13h58 following a purchase from 02/10/2023

I did not open all the boxes of my order when I received it but yesterday I wanted to make a mask and once the box opened the inside of the box wet u'e once the skin opened the plastic inside was already opened so the water was out of the box that's why it was wet really disappointed for the.mask

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Cindy M.

Rating: 1 out of 5

Published on 21/10/2023 à 13h35 following a purchase from 03/10/2023

Super product for the essential box but when I make contact because I am missing a product purchased next to the box I am sent back to colissimo because the weight of the package left with them and normal but the package was unopened when I received it and colissimo tells me to check with my order site. No refund or return for the missing product.

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