Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
the donkey's milk soap strips and dries the skin, so be careful how you use it, the oil-free cream is comfortable, but the precious cream has a bad smell, so it's very unpleasant to apply to the face. I just regret buying this cream.
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Thémis V.
Rating: 1 out of 5
following a purchase from 16/08/2023
made my acne worse x100
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Alexandra L.
Rating: 1 out of 5
following a purchase from 14/08/2023
I have not received my order
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Souaad Z.
Rating: 1 out of 5
following a purchase from 14/08/2023
Product very poorly rated on yuka, and smell not so good
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Colette D.
Rating: 3 out of 5
following a purchase from 23/07/2023
I ordered 2 batches of 2 soaps with 1 brush offered and I only received one brush when I should have received 2 and I had to offer the 2nd batch so moderately satisfied.
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Manon T.
Rating: 3 out of 5
following a purchase from 11/08/2023
The soap is fine, but the brush is FUIIIIIR! The bristles on the brush fall off one after the other, really poor quality.
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Emilie M.
Rating: 1 out of 5
following a purchase from 11/08/2023
I still haven't received my order!
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Mame D.
Rating: 1 out of 5
following a purchase from 10/08/2023
The mask was open.
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Belinda J.
Rating: 1 out of 5
following a purchase from 10/08/2023
Disappointed
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Line P.
Rating: 1 out of 5
following a purchase from 19/06/2023
order since June 19 and received a week ago . you did not want to redo it at your expense before . pitiful customer service.
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Matthieu S.
Rating: 1 out of 5
following a purchase from 07/08/2023
Lousy products...
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Nikita C.
Rating: 3 out of 5
following a purchase from 08/08/2023
I've been using pin up secret facials for almost 2 years and I'm really happy with the results, my face has fewer blemishes, I have a few pimples that come in sometimes but they go away quickly but otherwise I have practically no more blemishes that spoil my face. My face is clean and luminous since I've been using them and I don't even need to apply foundation when I go out...I'm really very satisfied and I think I'd use them for life. On the other hand, the price is a bit high despite the influencer promo codes.
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Deborah P.
Rating: 1 out of 5
following a purchase from 06/08/2023
I haven't even received my parcel. I ordered on August 6th, it's now August 19th and I still haven't received anything.
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Elise P.
Rating: 3 out of 5
following a purchase from 02/08/2023
Order received promptly within the time indicated,
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Naïke K.
Rating: 1 out of 5
following a purchase from 26/07/2023
I still haven't received my parcel
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Katia V.
Rating: 1 out of 5
following a purchase from 01/08/2023
Very disappointed with the soap.I've been ordering since 2019 and for some time now, the soap is translucent brown and the smell is not pleasant. I would no longer recommend it. What's more, I'd already said so but nothing changes.
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Kaba T.
Rating: 1 out of 5
following a purchase from 01/08/2023
I am really disappointed with the soaps they are different from before it's been a few years since I use it and you feel a big difference to that fact I will no longer order and I strongly advise against them!!!! No more effectiveness !!!
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Laurence L.
Rating: 3 out of 5
following a purchase from 28/07/2023
satisfied
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Louise Sabrina F.
Rating: 1 out of 5
following a purchase from 28/07/2023
I ordered a parcel that was stolen from me. I am waiting for pin-up secret to send me my parcel.
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Abir A.
Rating: 1 out of 5
following a purchase from 31/07/2023
Thank you for your follow up, I did receive the pills and had an opportunity to try them.
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Corinne L.
Rating: 3 out of 5
following a purchase from 30/07/2023
I asked for home delivery, and I had to pick up my parcel at a Chronopost relay 12 kms from where I live.
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Isabelle D.
Rating: 3 out of 5
following a purchase from 30/07/2023
Disappointed with my parcel I did not receive my precious cream but another product which I sent back.Still waiting to receive my precious cream.
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Laurence D.
Rating: 1 out of 5
following a purchase from 28/07/2023
Order made at the end of July received qq days later a product was missing.apres des démarches et prouver de ma bonne foi.la marque me renvoie le produit manquant en point relais et qd j'y vas pour retirer le colis pas de Colis!!! ou est Il???enquête en cours mais mois j'ai payé et il manque un produit dc pas satisfait.cordialement
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Edith D.
Rating: 1 out of 5
following a purchase from 30/07/2023
I didn't receive the right products... and they offered to keep them with a discount. I'm still waiting for the refund
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Karine M.
Rating: 1 out of 5
following a purchase from 28/07/2023
I have not received my parcel
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Kamelia K.
Rating: 1 out of 5
following a purchase from 15/07/2023
I did not receive all the products... Not a serious brand.
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Marième B.
Rating: 3 out of 5
following a purchase from 26/07/2023
I like the packaging
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Maria Olivia S.
Rating: 1 out of 5
following a purchase from 25/07/2023
I'm not happy with this latest purchase, they changed the delivery to a relay point instead of my usual address and it was very difficult for me to collect my order.
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Charlotte G.
Rating: 1 out of 5
following a purchase from 22/07/2023
I revised my order with one less soap. It's been over a week since I contacted customer service and I haven't heard anything...
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Clara D.
Rating: 1 out of 5
following a purchase from 24/07/2023
I'm still waiting to hear from you about the mist I received instead of the biphase. I am still waiting for the return or a possible return. Sincerely
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Caroline R.
Rating: 3 out of 5
following a purchase from 25/07/2023
I'm very happy with the soap and the oil-free cream, but the brush has lost its bristles since the first use and every time. I must admit I'm disappointed by this article, because for the price I was expecting a better quality product.
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Manon M.
Rating: 3 out of 5
following a purchase from 21/07/2023
Impersonal parcel
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Morgane G.
Rating: 1 out of 5
following a purchase from 21/07/2023
A customer for years, I am very dissatisfied: the products were delivered to a different relay point from the one requested (10 km from my home) and very late....
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Sarah O.
Rating: 1 out of 5
following a purchase from 22/07/2023
frankly I'm disgusted I only bought the oil-free moisturizer but when I saw that it had a rating of 8/100 on yuka I quickly stopped using it.
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Kim K.
Rating: 1 out of 5
following a purchase from 07/07/2023
I've been using the brand for years and the products are top notch. On the other hand, I'm very upset with my last order because it wasn't complete, and what's more, there was supposed to be a brush as a gift, which of course I didn't get either!!!!! And no commercial return. So very unhappy.
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Dominique B.
Rating: 1 out of 5
following a purchase from 18/07/2023
pin up secret products are really good, including the goat's milk soap for acne.
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Elodie Z.
Rating: 1 out of 5
following a purchase from 19/07/2023
Nothing received!
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Emeline M.
Rating: 1 out of 5
following a purchase from 17/07/2023
Hello, as described in a previous email, I received the scrub opened with oil all over my cooos. I was able to save the 2 goat's milk soaps but not their packaging. I'm waiting for a return to get another one.
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Sarra B.
Rating: 1 out of 5
following a purchase from 14/07/2023
I love pin-up products
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Audrey V.
Rating: 1 out of 5
following a purchase from 14/07/2023
I'm very satisfied with your products, but very dissatisfied with your after-sales service, as I received my last order with the missing soap and immediately reported it, but to this day I've had no news of my complaint. That's why I have only one star
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