Customer reviews of Pinup Secret

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Dominique B.

Rating: 1 out of 5

Published on 02/08/2023 à 11h53 following a purchase from 18/07/2023

pin up secret products are really good, including the goat's milk soap for acne.

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Elodie Z.

Rating: 1 out of 5

Published on 01/08/2023 à 13h42 following a purchase from 19/07/2023

Nothing received!

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Emeline M.

Rating: 1 out of 5

Published on 30/07/2023 à 17h36 following a purchase from 17/07/2023

Hello, as described in a previous email, I received the scrub opened with oil all over my cooos. I was able to save the 2 goat's milk soaps but not their packaging. I'm waiting for a return to get another one.

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Sarra B.

Rating: 1 out of 5

Published on 30/07/2023 à 13h08 following a purchase from 14/07/2023

I love pin-up products

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Audrey V.

Rating: 1 out of 5

Published on 29/07/2023 à 21h07 following a purchase from 14/07/2023

I'm very satisfied with your products, but very dissatisfied with your after-sales service, as I received my last order with the missing soap and immediately reported it, but to this day I've had no news of my complaint. That's why I have only one star

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Chadaine B.

Rating: 1 out of 5

Published on 29/07/2023 à 16h34 following a purchase from 14/07/2023

It gives me red marks at the bottom of my face and a dry effect despite the cream, which also burns my face.

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Anissa B.

Rating: 1 out of 5

Published on 29/07/2023 à 13h25 following a purchase from 13/07/2023

Order received halfway

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Cindy C.

Rating: 1 out of 5

Published on 29/07/2023 à 13h16 following a purchase from 15/07/2023

Products more expensive than elsewhere, even though we're on the official website.

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Rym G.

Rating: 1 out of 5

Published on 29/07/2023 à 10h47 following a purchase from 14/07/2023

I received an unsealed product that was opened and therefore unhygienic. I was refused a refund

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Laure M.

Rating: 1 out of 5

Published on 26/07/2023 à 05h23 following a purchase from 13/07/2023

The texture of the soap I've been ordering for a long time has changed and no longer works as a mask.

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Marion L.

Rating: 3 out of 5

Published on 25/07/2023 à 12h09 following a purchase from 12/07/2023

I've been ordering my goat's milk soap from Pin UP secret for years and it's always a real pleasure. It smells good and it lathers a lot, but on my latest order the soap doesn't smell good, it's greasy and doesn't lather... I'm disappointed. The recipe has been changed.

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Sandrine L.

Rating: 3 out of 5

Published on 25/07/2023 à 10h58 following a purchase from 12/07/2023

Top notch but I'm just starting out, come back in a month.

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Pauline G.

Rating: 1 out of 5

Published on 24/07/2023 à 10h38 following a purchase from 12/07/2023

I still haven't received my parcel.

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Aurore B.

Rating: 1 out of 5

Published on 23/07/2023 à 13h40 following a purchase from 09/07/2023

I'm missing 2 free soaps as specified at the time of purchase.

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Ingrid J.

Rating: 1 out of 5

Published on 23/07/2023 à 07h56 following a purchase from 08/07/2023

Package not received....😡

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Malika B.

Rating: 1 out of 5

Published on 22/07/2023 à 17h50 following a purchase from 09/07/2023

My order arrived and was reshipped without me having had time to pick it up.

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Cindy V.

Rating: 3 out of 5

Published on 22/07/2023 à 16h40 following a purchase from 16/06/2023

The brush loses all its bristles

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Julie L.

Rating: 1 out of 5

Published on 22/07/2023 à 16h36 following a purchase from 09/07/2023

I got a promo code from an influencer for -40% plus a free soap but I didn't get the soap so I'm disappointed, which is a shame because I love your products.

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Schéra R.

Rating: 3 out of 5

Published on 22/07/2023 à 16h24 following a purchase from 07/07/2023

The product looks really nice, but I think it's overpriced on the networks and the influencers say a lot of good things about it, even though it's just a soap enriched with tea extract and goat's milk - nothing extraordinary!

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Aicha L.

Rating: 3 out of 5

Published on 22/07/2023 à 14h31 following a purchase from 09/07/2023

Really overpriced products!

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Elodie T.

Rating: 3 out of 5

Published on 22/07/2023 à 13h49 following a purchase from 10/07/2023

Satisfied with the product as always, but the packaging is not very practical, the cap doesn't stay on at all times, it slips off and you can't see if there's any cream left in the jar.

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Sylvie M.

Rating: 1 out of 5

Published on 22/07/2023 à 13h45 following a purchase from 09/07/2023

Received 1 soap out of 2 .very disappointed

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Karima H.

Rating: 1 out of 5

Published on 22/07/2023 à 13h09 following a purchase from 09/07/2023

The soap is in a cardboard box when you look at the ads of the influencers they have a solid box packaging has changed

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Sandrine R.

Rating: 1 out of 5

Published on 22/07/2023 à 11h12 following a purchase from 09/07/2023

The brush was missing from my last order. I sent an e-mail to point this out. No reply since.

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Mama K.

Rating: 1 out of 5

Published on 20/07/2023 à 17h23 following a purchase from 06/07/2023

Thank you

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Daloba T.

Rating: 1 out of 5

Published on 19/07/2023 à 18h44 following a purchase from 06/07/2023

I did not receive the brush that was supposed to come with the 2 face mask soaps.

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Cecile C.

Rating: 1 out of 5

Published on 18/07/2023 à 18h54 following a purchase from 04/07/2023

Null

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Marielle F.

Rating: 1 out of 5

Published on 18/07/2023 à 10h41 following a purchase from 06/07/2023

I did not receive my order in full, I sent several emails but still no return a week later! Really very disappointed!

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Amira A.

Rating: 1 out of 5

Published on 17/07/2023 à 15h09 following a purchase from 04/07/2023

Defective product and they refuse to refund my money.

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Maroua D.

Rating: 1 out of 5

Published on 17/07/2023 à 11h52 following a purchase from 29/06/2023

I still haven't received my parcel

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Sandrine B.

Rating: 3 out of 5

Published on 17/07/2023 à 11h05 following a purchase from 04/07/2023

Hello, the day cream doesn't moisturize me much and stays sticky on my face. For the rest, the soap is perfect.

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Sandrine R.

Rating: 1 out of 5

Published on 17/07/2023 à 07h09 following a purchase from 29/06/2023

NO PARCEL TRACKING, RELAY POINT NOT RESPECTED AND I STILL HAVEN'T ORDERED

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Marina M.

Rating: 1 out of 5

Published on 16/07/2023 à 20h56 following a purchase from 29/06/2023

I never received my package. And no return from you

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Jean-Michel L.

Rating: 3 out of 5

Published on 16/07/2023 à 20h32 following a purchase from 03/07/2023

I've only received eight soaps out of nine orders, and I've notified the company without anyone contacting me to ask what happened.

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Emilia S.

Rating: 1 out of 5

Published on 16/07/2023 à 16h48 following a purchase from 03/07/2023

I haven't received anything yet.

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Gaelle D.

Rating: 1 out of 5

Published on 16/07/2023 à 16h03 following a purchase from 02/07/2023

I ordered a set with two soaps + 1 brush. I received only one soap and the brush, I immediately reported the problem, I was asked to send a photo of the products and packaging, I never heard from them again.

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Leclercq C.

Rating: 3 out of 5

Published on 12/07/2023 à 10h49 following a purchase from 29/06/2023

Yes, I did receive my order with a product that leaked, so it was defective. I reported it and was asked to send photos of the products and the box, which I did the same day, except that today it's dead calm, no returns, so yes, this time I'm not satisfied with this order. Sincerely

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Laetitia M.

Rating: 1 out of 5

Published on 11/07/2023 à 12h53 following a purchase from 29/06/2023

👋 I just found the same soaps in a store, and they are bcq cheaper how is that possible???

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Charlotte P.

Rating: 1 out of 5

Published on 11/07/2023 à 12h40 following a purchase from 28/06/2023

Having been unable to collect my parcel within a week, it has already been returned to sender. I sincerely hope to be compensated, in which case I will not buy from this site again, with which I am usually satisfied.

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Valerie L.

Rating: 3 out of 5

Published on 11/07/2023 à 11h27 following a purchase from 28/06/2023

Hello, I find that this cream is not at all moisturizing, it pulls at my skin. On the other hand, I really like the soap. Sincerely

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