Customer reviews of Pinup Secret

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Hannah M.

Rating: 1 out of 5

Published on 19/06/2023 à 14h05 following a purchase from 23/05/2023

The parcel took too long and now I'm not in France.

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Leslie G.

Rating: 1 out of 5

Published on 19/06/2023 à 06h27 following a purchase from 02/06/2023

Disappointed, a product was missing from my parcel ...

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Fatima K.

Rating: 3 out of 5

Published on 18/06/2023 à 20h22 following a purchase from 02/06/2023

Satisfied to see in the long term

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SONIA D.

Rating: 1 out of 5

Published on 18/06/2023 à 13h24 following a purchase from 06/06/2023

Only 1 product received in my parcel instead of 2! I'm awaiting the return of the service.

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Faiza S.

Rating: 1 out of 5

Published on 18/06/2023 à 12h17 following a purchase from 05/06/2023

If I could have put zero stars... on the packaging we see the name of a company in France. Then "Netherlands", but in the end it says "made in IL" = made in Israel. It's deceitful not to put myself forward.

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Samantha E.

Rating: 3 out of 5

Published on 18/06/2023 à 12h00 following a purchase from 05/06/2023

Usually nothing to say but I received my cream without oil the cap that allows to take out the cream is broken 😢

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Caroline D.

Rating: 1 out of 5

Published on 18/06/2023 à 10h40 following a purchase from 05/06/2023

I'm missing 2 products

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chloe T.

Rating: 3 out of 5

Published on 18/06/2023 à 10h37 following a purchase from 27/05/2023

very long delivery times, often delayed

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Menel M.

Rating: 1 out of 5

Published on 17/06/2023 à 16h34 following a purchase from 03/06/2023

Many pimples have appeared and my skin texture is worse than before using these products.

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Menen T.

Rating: 1 out of 5

Published on 17/06/2023 à 16h21 following a purchase from 03/06/2023

I didn't receive my parcel and I paid a lot.

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STEPHANIE L.

Rating: 1 out of 5

Published on 17/06/2023 à 14h33 following a purchase from 02/06/2023

Very disappointed I was missing a product, I reported it, they never answered me.

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Dalila A.

Rating: 3 out of 5

Published on 16/06/2023 à 08h20 following a purchase from 01/06/2023

Fine

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Annelaure I.

Rating: 1 out of 5

Published on 14/06/2023 à 20h50 following a purchase from 02/06/2023

It's a shame about the goat's milk soap, which has a really horrible smell. The crème précieuse is great, but the soap is a real zero because of its unbearable scent.

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Maud B.

Rating: 3 out of 5

Published on 14/06/2023 à 15h49 following a purchase from 01/06/2023

Order received on time. But opening the cream and finding what looks like an eyelash or a hair... not so good. After-sales service proposal: either I return the cream, wait some more, and receive another one. Or a 50% discount code. Personally, I threw the cream away, so I didn't really have a choice but to pay again. I don't really get the idea of getting back a cream that's fit for the garbage can .... so I'm not sure I'll be recommending it.

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Naomi S.

Rating: 1 out of 5

Published on 14/06/2023 à 12h54 following a purchase from 31/05/2023

Bcp too long to receive .. and in pharmacy it's cheaper than on the site but otherwise the products are exceptional 👍🏻👍🏻👍🏻

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Louise sabrina F.

Rating: 1 out of 5

Published on 13/06/2023 à 22h24 following a purchase from 01/06/2023

I have not received my parcel

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Laeticia C.

Rating: 1 out of 5

Published on 13/06/2023 à 15h49 following a purchase from 01/06/2023

I never received my order.

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Yasmina B.

Rating: 1 out of 5

Published on 13/06/2023 à 08h55 following a purchase from 30/05/2023

Not only did I receive the wrong information about the delivery of my parcel, but it was also incomplete, with one product missing. I asked again but still no answer.

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Camille P.

Rating: 1 out of 5

Published on 11/06/2023 à 17h00 following a purchase from 27/05/2023

Quality products but products delivered 20 km from destination....

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Adel M.

Rating: 1 out of 5

Published on 11/06/2023 à 14h34 following a purchase from 28/05/2023

I did not receive my order. Poor delivery service

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Laetitia V.

Rating: 3 out of 5

Published on 11/06/2023 à 13h43 following a purchase from 30/05/2023

I would have liked to have samples.

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Iwona D.

Rating: 1 out of 5

Published on 11/06/2023 à 10h49 following a purchase from 30/05/2023

I ordered a body cream and instead received a scrub that doesn't suit me at all...

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Valerie S.

Rating: 1 out of 5

Published on 11/06/2023 à 10h35 following a purchase from 27/05/2023

The order is missing a soap

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Loubna B.

Rating: 1 out of 5

Published on 09/06/2023 à 08h40 following a purchase from 23/05/2023

Missing half of my order

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Céline S.

Rating: 3 out of 5

Published on 07/06/2023 à 12h09 following a purchase from 21/05/2023

Really great soap but very poorly rated oil-free cream, endocrine disruptor in the UV filter.

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Margot G.

Rating: 3 out of 5

Published on 06/06/2023 à 12h15 following a purchase from 24/05/2023

Very happy to have received the goat's milk soap. On the other hand, the moisturizing cream doesn't suit me at all and burns my skin. A bit disappointed, I love the brand so much.

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Manon M.

Rating: 3 out of 5

Published on 06/06/2023 à 05h19 following a purchase from 24/05/2023

A product was opened and I was given 24 hours after receipt of the parcel to send ALL the products, even though it was only one that was wrong (the reply to my email was 3 days later, so the deadline had already passed). The product's lid was open when I received the parcel.

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Melissa F.

Rating: 1 out of 5

Published on 05/06/2023 à 16h00 following a purchase from 13/05/2023

More than 15 days since I placed my order and I still haven't received anything.

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Fatima C.

Rating: 3 out of 5

Published on 05/06/2023 à 11h45 following a purchase from 23/05/2023

Not thrilled as I'm missing 3 products from the pack

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Florence O.

Rating: 1 out of 5

Published on 05/06/2023 à 11h20 following a purchase from 24/05/2023

They forgot a product and the mask I ordered was already open and half full of water.

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Laetitia I.

Rating: 1 out of 5

Published on 05/06/2023 à 11h14 following a purchase from 23/05/2023

I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.

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Anaïs V.

Rating: 3 out of 5

Published on 04/06/2023 à 15h27 following a purchase from 22/05/2023

Open product

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Soukaina B.

Rating: 1 out of 5

Published on 04/06/2023 à 11h51 following a purchase from 19/05/2023

I never received my order Disappointed

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Emilie B.

Rating: 3 out of 5

Published on 03/06/2023 à 10h47 following a purchase from 19/05/2023

Fairly effective soap that works like a Marseille soap but dries the skin out a lot. Not worth the price

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Mélissa D.

Rating: 1 out of 5

Published on 31/05/2023 à 21h46 following a purchase from 15/05/2023

My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.

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Ikram B.

Rating: 1 out of 5

Published on 31/05/2023 à 14h38 following a purchase from 12/05/2023

Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.

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sara Z.

Rating: 1 out of 5

Published on 31/05/2023 à 11h59 following a purchase from 18/05/2023

I received the wrong product

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Thomas P.

Rating: 1 out of 5

Published on 31/05/2023 à 10h58 following a purchase from 18/05/2023

Flattened carton, broken box

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Tatiana R.

Rating: 1 out of 5

Published on 31/05/2023 à 10h52 following a purchase from 19/05/2023

Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.

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Demet P.

Rating: 1 out of 5

Published on 30/05/2023 à 18h03 following a purchase from 04/05/2023

I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!

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