Customer reviews of Pinup Secret

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Imen B.

Rating: 1 out of 5

Published on 30/05/2023 à 00h51 following a purchase from 15/05/2023

Very delayed

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Amanda Ashley L.

Rating: 3 out of 5

Published on 27/05/2023 à 15h00 following a purchase from 15/05/2023

I was disappointed with the wait to receive my package. My parcel remained x time in shipping. I had to call several times for them to investigate where my package was.

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MAÏNA M.

Rating: 3 out of 5

Published on 27/05/2023 à 13h27 following a purchase from 14/05/2023

I've just started using the soap. The lather is creamy and gives a clean feeling without tightening the skin once dry.

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Céline B.

Rating: 1 out of 5

Published on 27/05/2023 à 11h21 following a purchase from 13/05/2023

I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...

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Lyes O.

Rating: 3 out of 5

Published on 27/05/2023 à 10h58 following a purchase from 12/05/2023

I waited almost 2 weeks to receive my order, I wanted to offer it to someone but it was too late.

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Merouane S.

Rating: 3 out of 5

Published on 25/05/2023 à 06h11 following a purchase from 01/05/2023

The product is satisfactory, the customer service is not. After placing an order I received the wrong product by mistake, so I reported it. 2 solutions were proposed to me 2 weeks later after several exchanges: - 50% on the next order - sending a return label Result, after almost a month I still do not have the product I ordered because I did not have time to rectify their error. Too bad the customer service is not top notch. I like the product but I didn't like this last experience, I'm not sure I would recommend.

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laure S.

Rating: 1 out of 5

Published on 24/05/2023 à 10h25 following a purchase from 14/04/2023

Disappointed, my daughter had a reaction to the products ordered!

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Audrey B.

Rating: 1 out of 5

Published on 23/05/2023 à 08h57 following a purchase from 10/05/2023

Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!

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Céline V.

Rating: 3 out of 5

Published on 22/05/2023 à 20h19 following a purchase from 08/05/2023

I did not receive exactly what I ordered.

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Amelie M.

Rating: 1 out of 5

Published on 22/05/2023 à 12h00 following a purchase from 08/05/2023

My skin is totally inflamed.

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Laura D.

Rating: 1 out of 5

Published on 22/05/2023 à 11h01 following a purchase from 10/05/2023

I am missing a product in the order ....

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Cecile I.

Rating: 1 out of 5

Published on 21/05/2023 à 19h26 following a purchase from 05/05/2023

Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.

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Nadya S.

Rating: 1 out of 5

Published on 21/05/2023 à 19h13 following a purchase from 07/05/2023

Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses

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Helene F.

Rating: 3 out of 5

Published on 21/05/2023 à 18h52 following a purchase from 08/05/2023

Time of reception much too long

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Ilyes D.

Rating: 1 out of 5

Published on 21/05/2023 à 17h06 following a purchase from 06/05/2023

It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...

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Lison P.

Rating: 3 out of 5

Published on 21/05/2023 à 14h42 following a purchase from 30/04/2023

Some products were missing. Fortunately, the customer service is great and my products were finally sent to me.

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Mélanie M.

Rating: 3 out of 5

Published on 21/05/2023 à 13h46 following a purchase from 06/05/2023

There is an item missing from my package

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Hiba M.

Rating: 1 out of 5

Published on 21/05/2023 à 12h26 following a purchase from 07/05/2023

I did not receive my entire order. I am disappointed

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Dantung L.

Rating: 1 out of 5

Published on 21/05/2023 à 11h30 following a purchase from 05/05/2023

Still haven't received my package since May 5th! Refund!

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Nabila B.

Rating: 1 out of 5

Published on 21/05/2023 à 11h29 following a purchase from 07/05/2023

I ordered 3 items when I got 2!!!

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Cyrine C.

Rating: 3 out of 5

Published on 21/05/2023 à 10h44 following a purchase from 05/05/2023

The soap is perfect 👍 I love it on the other hand I have a problem with the moisturizer without oil, its packaging does not work well. I struggle every time to get a dab of cream.

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Ericka G.

Rating: 1 out of 5

Published on 17/05/2023 à 16h54 following a purchase from 28/04/2023

As received incomplete

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Estellia J.

Rating: 3 out of 5

Published on 17/05/2023 à 14h58 following a purchase from 28/04/2023

Nothing to say

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audrey M.

Rating: 1 out of 5

Published on 17/05/2023 à 06h47 following a purchase from 02/05/2023

I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!

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Nathalie B.

Rating: 1 out of 5

Published on 17/05/2023 à 06h34 following a purchase from 30/04/2023

No package too long delay

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Gaelle G.

Rating: 3 out of 5

Published on 16/05/2023 à 17h09 following a purchase from 28/04/2023

I am missing a product and it is still not solved

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Arij F.

Rating: 1 out of 5

Published on 16/05/2023 à 10h38 following a purchase from 03/05/2023

I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order

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Fabienne M.

Rating: 1 out of 5

Published on 15/05/2023 à 17h24 following a purchase from 03/05/2023

Very good product, I recommended it to my friends

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Fatima I.

Rating: 1 out of 5

Published on 11/05/2023 à 12h35 following a purchase from 22/04/2023

I unfortunately did not receive my entire order despite complaints 😢

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Katia K.

Rating: 1 out of 5

Published on 11/05/2023 à 07h01 following a purchase from 26/04/2023

The product is too expensive and no change on my skin

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Karima H.

Rating: 1 out of 5

Published on 10/05/2023 à 13h04 following a purchase from 27/04/2023

One product is missing

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Megguy A.

Rating: 1 out of 5

Published on 10/05/2023 à 12h46 following a purchase from 13/04/2023

I still have not received my order made since 14/04 we are the 10/05

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Samia N.

Rating: 1 out of 5

Published on 10/05/2023 à 12h07 following a purchase from 27/04/2023

I paid for delivery in 48 hours so I paid more to get it in 1 week !!!!!!

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Sabine C.

Rating: 1 out of 5

Published on 09/05/2023 à 19h23 following a purchase from 26/04/2023

I have not received my entire order and I am waiting to hear from you to find out when I will receive the rest

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Gwladys L.

Rating: 1 out of 5

Published on 09/05/2023 à 10h58 following a purchase from 26/04/2023

I was missing an item and I'm still waiting for a return from customer service

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Aude N.

Rating: 1 out of 5

Published on 06/05/2023 à 11h52 following a purchase from 23/04/2023

I still haven't received it. The delivery point has been changed without my consent.

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Sabrina G.

Rating: 1 out of 5

Published on 06/05/2023 à 11h42 following a purchase from 22/04/2023

The precious cream burns my skin and has a chemical smell.

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Claudia F.

Rating: 1 out of 5

Published on 03/05/2023 à 10h37 following a purchase from 20/04/2023

My order arrived with a damaged product I contacted the service but no response

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Ines K.

Rating: 1 out of 5

Published on 02/05/2023 à 17h41 following a purchase from 19/04/2023

I did not receive the package ????

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Sophie M.

Rating: 1 out of 5

Published on 02/05/2023 à 03h42 following a purchase from 18/04/2023

Very good product with a superb smell that I order regularly and that leaves the skin of my face clean and clear

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