Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 3 stars

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Sophie M.
Rating: 1 out of 5
following a purchase from 18/04/2023
Very good product with a superb smell that I order regularly and that leaves the skin of my face clean and clear
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Ryanath A.
Rating: 3 out of 5
following a purchase from 18/04/2023
Satisfactory but when I ordered it there was the brush that I did not receive
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Deborah C.
Rating: 1 out of 5
following a purchase from 18/04/2023
Very disappointed. After 5 days of use, the skin was very dry, up to the peeling and filled with red patches...
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Corinne M.
Rating: 1 out of 5
following a purchase from 19/04/2023
My order took too long to be shipped really
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Linda D.
Rating: 3 out of 5
following a purchase from 17/04/2023
This remains expensive
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Sarah D.
Rating: 1 out of 5
following a purchase from 17/04/2023
I have not received my package. The carrier did not deliver the package and I still don't know if I will receive it or be reimbursed.
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Emma G.
Rating: 1 out of 5
following a purchase from 15/04/2023
Fast but very complicated to resend the package when not satisfied
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Kenza M.
Rating: 3 out of 5
following a purchase from 14/04/2023
I thought it was 2 products but there was only one and one thing to put on it
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Brigitte V.
Rating: 3 out of 5
following a purchase from 16/04/2023
The mask was not closed properly so there was some around the jar but the soap was great
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Aurelie V.
Rating: 1 out of 5
following a purchase from 15/04/2023
Order sent since April 17 and no trace of my package (we are April 29). Mail sent to the SAV and no answer ...
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Sabina P.
Rating: 1 out of 5
following a purchase from 16/04/2023
My package was lost my took it 🫤
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Vinciane J.
Rating: 3 out of 5
following a purchase from 15/04/2023
Usually I have no worries. But here the jar arrived and it was already opened, half of the cream had dried. I sent a message but got no answer. Very disappointed considering the prices!
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Mina A.
Rating: 1 out of 5
following a purchase from 16/04/2023
Hello, the soap that I received recently is not the same as those ordered previously. Indeed it does not make almost any mask effect and its texture is very liquid I do not understand. Usually a single application allowed to have the mask effect very quickly and there it is very liquid and it is darker than usual.
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Jessica L.
Rating: 1 out of 5
following a purchase from 16/04/2023
Product opened, mist completely emptied
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Fairouz N.
Rating: 1 out of 5
following a purchase from 07/04/2023
I ordered 2 products and received only 1
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Fanny G.
Rating: 1 out of 5
following a purchase from 13/04/2023
My order is incomplete upon delivery. I sent the photos of the package received as requested by the after sales service and no news since.
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Zainaba H.
Rating: 3 out of 5
following a purchase from 12/04/2023
I ordered a pouch to transport the products and I did not receive it but the products are perfect
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Mariella J.
Rating: 1 out of 5
following a purchase from 06/04/2023
Many more pimples since the beginning of use (1 week)
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Mamady D.
Rating: 1 out of 5
following a purchase from 07/04/2023
I bought the anti shine cream, on the site its content is not specify once received we see that it is a 50ml for 30e lol knowing that it made me a beginning of negative reaction several small button. I threw it in the trash
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Mejai I.
Rating: 1 out of 5
following a purchase from 08/04/2023
Crushed package
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Floriane G.
Rating: 3 out of 5
following a purchase from 04/04/2023
There was one product missing that I still haven't received!
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kubra S.
Rating: 1 out of 5
following a purchase from 04/04/2023
it makes me full of buttons
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Annabelle L.
Rating: 3 out of 5
following a purchase from 04/04/2023
Usually very satisfied with my orders I came across a product where the pump does not work unfortunately I found a solution to use to get the product out anyway but I am a little disappointed I admit it does not remove the quality of your products I reassure you.
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Marion S.
Rating: 3 out of 5
following a purchase from 03/04/2023
The package was received on time with good packaging. One of the two products did not have a "quality certi" sticker and the cap was already open when I opened the bottle... So I don't dare to use the makeup remover.
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Nora S.
Rating: 1 out of 5
following a purchase from 04/04/2023
I wanted to buy this product to get rid of my pimples, unfortunately after only 5 days of use I have even more pimples that have appeared ... I stopped it very disappointed
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Maroua M.
Rating: 3 out of 5
following a purchase from 03/04/2023
The price is too high
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Lucia F.
Rating: 1 out of 5
following a purchase from 31/03/2023
Sent wrong product that does not match the order, I have to send back, then back to wait for the right one ordered
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Chantal A.
Rating: 1 out of 5
following a purchase from 01/04/2023
😁😁😁
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Sabrina M.
Rating: 1 out of 5
following a purchase from 31/03/2023
I did not receive my order
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Nadia A.
Rating: 1 out of 5
following a purchase from 22/03/2023
I never received my package!
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Erika G.
Rating: 3 out of 5
following a purchase from 29/03/2023
I've always been happy with my purchases but this time the pump for my oil-free cream is not working
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Fleche P.
Rating: 1 out of 5
following a purchase from 29/03/2023
I had ordered 1 soap goat milk and a makeup remover I received 1 pot of cream I sent you an email to warn you of the error without response so I am not happy at all hoping you can remedy this error Mm Fleche patricia Mm Fleche patricia
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Alice N.
Rating: 1 out of 5
following a purchase from 27/03/2023
the products were opened !!!!
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Melissa ..
Rating: 1 out of 5
following a purchase from 29/03/2023
The product is not at all suitable for all skin types. The soap dries my face as well as the cream. I do not recommend
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Auguste L.
Rating: 1 out of 5
following a purchase from 24/03/2023
I am missing 6 soaps when I ordered 8.
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Peggy G.
Rating: 1 out of 5
following a purchase from 24/03/2023
I was missing a product in my order and no refund made
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Aline B.
Rating: 1 out of 5
following a purchase from 26/03/2023
I did not receive my order!!!
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Nawel K.
Rating: 3 out of 5
following a purchase from 24/03/2023
The skin is drier after application.
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Sandrine R.
Rating: 3 out of 5
following a purchase from 24/03/2023
No thanks to you, I ordered 2 mists when I wanted 2 creams without oil :/ (packaging quite similar) I do not use the mist because after having tested it, in 3 pchiiit this one does not work any more and sends me water of a blow and that is not pleasant. While the oil I put it for years twice a day. Too bad!
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Laure P.
Rating: 1 out of 5
following a purchase from 23/12/2022
Package never recovered, team of bad faith and unpleasant! I filled out all the paperwork because I found myself with a package that was not intended for me and I returned it to the relay point. After 2 months of fighting with them despite the evidence I have. I still have not received my package or been refunded. Deplorable after sales service, does not keep their promises ... site to flee
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