Customer reviews of Pinup Secret

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Lea T.

Rating: 1 out of 5

Published on 27/03/2023 à 08h31 following a purchase from 12/03/2023

Package sent back 3 times for preparation error!

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Bérangère O.

Rating: 1 out of 5

Published on 27/03/2023 à 06h34 following a purchase from 13/03/2023

I have ordered and received my order, but I have not received anything.

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Celya K.

Rating: 1 out of 5

Published on 26/03/2023 à 22h12 following a purchase from 10/03/2023

My skin can't stand

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Laura C.

Rating: 1 out of 5

Published on 26/03/2023 à 12h59 following a purchase from 13/03/2023

an item I ordered was open

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Clarisse R.

Rating: 1 out of 5

Published on 25/03/2023 à 11h58 following a purchase from 12/03/2023

The packaging was deteriorated

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Lucie D.

Rating: 1 out of 5

Published on 25/03/2023 à 07h11 following a purchase from 09/02/2023

After several weeks of use I am really disappointed, especially the soap that scours the skin, not at all suitable for sensitive skin!

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Khémissa B.

Rating: 1 out of 5

Published on 23/03/2023 à 21h43 following a purchase from 09/03/2023

I love the soap and I love the oil-free cream. The products are a bit expensive, so I can't buy the whole range, but I find the plastic box on sale a bit exaggerated for the price of the soap, so a cloth bag would be better and more eco-friendly!

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Nadya I.

Rating: 1 out of 5

Published on 21/03/2023 à 20h07 following a purchase from 09/03/2023

My packages are never delivered to my house, I pay for the shipping and I have to go far away to get it

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Fayssal A.

Rating: 1 out of 5

Published on 20/03/2023 à 10h59 following a purchase from 23/01/2023

I never received my order

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Pimentel Sanchez M.

Rating: 1 out of 5

Published on 19/03/2023 à 19h31 following a purchase from 06/03/2023

Packages not received

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Celine Q.

Rating: 3 out of 5

Published on 19/03/2023 à 13h19 following a purchase from 05/03/2023

The smell is not great. Does not work more than that!

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Emmanuelle L.

Rating: 3 out of 5

Published on 19/03/2023 à 11h36 following a purchase from 04/03/2023

The odor of the donkey milk soap smells very strong tea tree ordeur unpleasant

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Ferial A.

Rating: 1 out of 5

Published on 18/03/2023 à 21h32 following a purchase from 05/03/2023

I have not received my package and I am still waiting for your answer

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Atika B.

Rating: 3 out of 5

Published on 18/03/2023 à 18h28 following a purchase from 03/03/2023

The customer service is impossible to reach, and moreover does not answer

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Khardiata T.

Rating: 1 out of 5

Published on 14/03/2023 à 14h51 following a purchase from 26/02/2023

I did not receive the totality of my order, me who used to order it is a pity

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Manon K.

Rating: 1 out of 5

Published on 12/03/2023 à 06h53 following a purchase from 25/02/2023

I have a lot of pimples that appeared when I normally don't have any... Disappointed

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Sabine H.

Rating: 3 out of 5

Published on 11/03/2023 à 22h20 following a purchase from 24/02/2023

Little foam ... strange texture to make a mask

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Sabrina B.

Rating: 1 out of 5

Published on 11/03/2023 à 21h31 following a purchase from 24/02/2023

I never received my full refund. I am still waiting.

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Esylda L.

Rating: 1 out of 5

Published on 11/03/2023 à 18h17 following a purchase from 27/02/2023

2 missing items No solution very disappointed

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Pauline M.

Rating: 1 out of 5

Published on 11/03/2023 à 17h59 following a purchase from 25/02/2023

I will not order anymore

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Olfa K.

Rating: 1 out of 5

Published on 11/03/2023 à 17h46 following a purchase from 26/02/2023

Not disappointed, missing product, it is necessary that order so that it returns my product to me, for that it proposed to me a handing-over of 40% on this product...

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Manuela E.

Rating: 1 out of 5

Published on 11/03/2023 à 17h33 following a purchase from 24/02/2023

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Sophie T.

Rating: 1 out of 5

Published on 07/03/2023 à 11h40 following a purchase from 22/02/2023

Never received the order, well part of it, I was missing a soap, I called customer service, they can't do anything about it

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Nora Z.

Rating: 3 out of 5

Published on 06/03/2023 à 21h18 following a purchase from 22/02/2023

I like the soap, the gentle cleanser does not put the moisturizer on my skin and not the pelling cleanser it is sticky on my face I can not remove the sticky residue that remains fixed on my skin the soap is great and the cleanser too thank you good day Pinup secret

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Véronique N.

Rating: 3 out of 5

Published on 06/03/2023 à 18h27 following a purchase from 21/02/2023

Order conforms, received on the date expected, very satisfied with the product for several years

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Wassila B.

Rating: 1 out of 5

Published on 06/03/2023 à 17h35 following a purchase from 22/02/2023

Soap that has no effect on my skin czts pity I wanted to try I find that it makes me bring out all my buttons unfortunately

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Elisa M.

Rating: 1 out of 5

Published on 06/03/2023 à 16h01 following a purchase from 21/02/2023

I paid 20 francs in customs fees in addition to my order... no indication to inform me that there could be customs fees, if I had known I would not have ordered.

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Martine P.

Rating: 1 out of 5

Published on 05/03/2023 à 12h40 following a purchase from 20/02/2023

Not satisfied I will buy from now on in Para. No fees and I get what I buy. Now I'm missing items and the customer service is not reacting

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Samantha F.

Rating: 3 out of 5

Published on 04/03/2023 à 13h03 following a purchase from 18/02/2023

The products smell good, a sensation of soft skin at the first washings... but after a week, skin totally dried out, red patches. These products do not suit me at all.

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Jonathan S.

Rating: 1 out of 5

Published on 04/03/2023 à 11h54 following a purchase from 17/02/2023

I am not satisfied at all. Pin-up secret to respect their sales charter but the worry is that the package never arrived. Still investigating with the post office as they are unable to get honest delivery people my package is described as delivered but it was not in the mailbox.

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Fatima M.

Rating: 1 out of 5

Published on 04/03/2023 à 11h41 following a purchase from 18/02/2023

I received one product out of 2. I made a complaint 24 hours after I was asked for a photo of the packaging that I obviously put in the trash the day I opened the package, so in the end no refund, no new product that I obviously paid for.

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Clara L.

Rating: 3 out of 5

Published on 02/03/2023 à 03h21 following a purchase from 16/02/2023

Thank you very much

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Coralie P.

Rating: 1 out of 5

Published on 01/03/2023 à 16h14 following a purchase from 08/02/2023

I still haven't received my order!!!

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Nabila C.

Rating: 1 out of 5

Published on 01/03/2023 à 15h15 following a purchase from 16/02/2023

I have a lot of buttons that came out the first time I used it

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Lisa C.

Rating: 3 out of 5

Published on 01/03/2023 à 14h20 following a purchase from 14/02/2023

Order received fairly quickly

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Anna Ael P.

Rating: 1 out of 5

Published on 01/03/2023 à 11h37 following a purchase from 16/02/2023

The product I ordered was not the right one...... And this is the second time I will not order from you again

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Cindy F.

Rating: 1 out of 5

Published on 01/03/2023 à 08h38 following a purchase from 11/02/2023

After they made a mistake at the delivery address, I did not receive my package, it was sent back to the expedient

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Cindy A.

Rating: 1 out of 5

Published on 28/02/2023 à 12h25 following a purchase from 15/02/2023

I have red patches and small pimples for 3 days that I use it

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Chaïma H.

Rating: 1 out of 5

Published on 27/02/2023 à 12h51 following a purchase from 14/02/2023

I didn't know it wasn't suitable for dry skin, it stung my face. For those with oily skin it should be fine

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Melanie G.

Rating: 1 out of 5

Published on 27/02/2023 à 11h54 following a purchase from 14/02/2023

A cream was forgotten was the gift of my daughter who had to leave without because she resumed her courses away from me .package received today with the cream but no compensation nothing!!!

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